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Received Intellectual Property Complaints
I need help
i Recevied Intellectual property complaints
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Seller_OvL8C4BJWiuS9
What is your question? Do you have legitimate and valid invoices or LOA's for the items you received complaints against?
Seller_rI7BZIczK8iAC
To sell BRANDS on Amazon you need:
1. A "Letter of Authorization" from the brand allowing you to sell their brand on Amazon.
2. INVOICE (not receipt) from an authorized distributor. An invoice is a document with your name and address, exactly how you registered it in your seller account under "Legal Entity" and "Official Registered Address". And and authorized distributor is a company authorized by the brand owner.
If you don't have both, Amazon is considering your products as counterfeit and the brand owner will rise an IP complaint. Amazon will confiscate and destroy such products.
Seller_kIukTwdhvntAp
In addition to what @Seller_OvL8C4BJWiuS9 and @Seller_rI7BZIczK8iAC have noted, here are some potential issues. If you have sourced from ALI$##@#$, they are well known for selling counterfeits and knockoffs that violate IP on hundreds of brand names.
So, post the complaint but remove personal information first so people can see exactly what the issue is.
Seller_nRFmxiQg4EGrw
Amazon tells you what you need to do in the notice that they sent.
If they are asking for Invoices or Letter of Authorization from the brand, and you have been purchasing retail or through unauthorized channels, then you are probably done. You have no way of proving the authenticity of your products.
In future ventures, I would suggest learning the rules BEFORE you get caught breaking them.
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