Ip Complaint

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Seller_N7ZVq8BEkU4BZ

Ip Complaint

Has anyone else had to deal with getting an ip complaint & uploading all docs proving it's not fake products all for Amazon not to remove the complaint? Just needing some advice here on how to deal with this issue. Just for some context I uploaded receipt, bank statement, pics of products and showing that the UPC’s both match the listing and product. Not sure what else I can do if someone has some feedback that would be great.

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Seller_nRFmxiQg4EGrw

Amazon doesn't want receipts, they want INVOICES from authorized wholesale distributors. In many cases, they will also want a Letter of Authorization from the brand stating that you are authorized to sell their brand on Amazon.

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Seller_LVZcgxAgZ2xBv

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Seller_N7ZVq8BEkU4BZ
getting an ip complaint & uploading all docs proving it's not fake products
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What is the brand, and where did you purchase the items?

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Seller_4zBzdtgCyS9EI

To prove you are selling an authentic product, you need brand approved distributor invoices. Retail arbitrage is no longer allowed on Amazon

Clear as glass: ACCEPTED INVOICES

Will be ONE document (not 1 showing the order and one showing your payment and one showing it was shipped...)

It will have item details such as UPC or Product ID's that can be verified ONLINE

Brand & Item information on your invoice MATCH those on your listing

Your invoice does NOT show any tax was collected

Your invoice does not have any "pull down" menus

Your invoice does NOT come from a store where anyone can shop

Your invoice comes from a place where you had to provide your business information and be approved

Your invoices comes from a distributor that is BRAND AUTHORIZED as distributor, not as RETAILER

Your invoice has contact information for the distributor that WORKS

Your invoice has YOUR NAME AS REGISTERED in your seller account

Your invoice shows the order/s SHIPPED (completed transaction)

Your invoice shows payment terms (Net 30/cash...)

Your invoice/s cover the full amount of product sold in the last 365 days

Your invoice is NOT older than 365 days

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Seller_4zBzdtgCyS9EI

spend some time in the forum...

You can go over and read THIS post and the comments. It will explain a lot.

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Seller_N7ZVq8BEkU4BZ
there’s no indication
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