Amazon Thesaurus for new sellers
(I am sure this book could grow to a huge volume...)
Seller Support:
A secret group hiding behind imaginary names that many are unsure if they exist or not. Many believe it's mostly chat bots, some believe, it's mostly people picking random answers from a "pick a solution" screen and paste it back to sellers. ALL know, you cannot trust what you are being told, may get your account suspended on their advice and they wont care. You most likely wont get your problem resolved. But even if you are lucky and do, it will be back next week.
Policies:
A wide net of confusing, contradicting, ill explained, over-linked, difficult to understand partial information with limited search function and the endless ability by employees to translate as convenient at any given time. Policies can and will be changed without notice and matching files may or may not be updated for days, weeks, months or years. (Their standard letter continues to say "receipts" though they darn well know they wont accept no receipts!)
ungating:
If you are new, trying to get "brand approval" (you poor soul), your "invoice" can be a receipt from Target. A little later, when you have invested a certain amount of money and have some orders, a "real" invoice will be demanded. If you don't have it, you are done here, your FBA inventory is confiscated, funds in account gone and you get charged for storage and disposal until you owe them much more than you had to begin with.
Invoice:
A proper invoice of the kind that 90% of Amazon sellers do not possess, to ensure much funds are confiscated and life's ruined.
Even compliant sellers may have products on the shelf from last year that they cannot provide accepted invoices for, because even though they were purchased from legit, brand approved distributors, it's been more than 365 days, so your inventory magically became "inauthentic"
LOA:
A paper from the brand that you are REQUIRED to possess before you even add a product to your inventory (even with 0 quantity). Again, this is a paper 90% of sellers never held in their hand (including myself, in 25 years nobody else asked for this thing, not for lack of being able to get one) Because Brands only talk to the big guys, they are not generally supportive of start -ups and small business.
Selling Partners:
A term used by Amazon in lieu of "servants" cause let's face it, servants sounds bad.
Section 3:
A fun part of Amazon's lengthily participation agreement that basically covers everything from "you shall not kill" to "You shall only breathe when permitted" Surely there is something here you can violate. Just keep selling, you'll find it.
Customers
Are not yours! Not if they came to your store ONLY because they want to buy from YOU, or YOUR brand. Even if you provide all service shipping and cover all returns A-Z and complaints out of YOUR wallet. They are still Amazon's customers. Therefore you are not allowed to speak to them and when they finally find and contact you on social or your website, you may finally explain this to them (and since you are at it, some other stuff too)
Buyers
Many organized groups sharing Amazon to shop for free products. Especially new sellers are frequently exposed. Amazon provides no protection, none. Those groups know very well not to purchase prime products. They know to stick with 3P sellers, as they get hung out to dry. They look for the smallest mistake, package not scanned by carrier until a day too late? Yeah, free product. FBA item shipped late? No issue, customer is told to wait or return. Beautiful double standards about ALL things order related. Buyer claims INR on FBA product? Getting investigated. Buyer claims INR on 3P seller shipment with signature confirmation? Not enough proof, refund issued, account dinged.
FBA
A place where inventory is received, just to have never been received, Case closed. The place where you send 60 boxes, and 43 arrive, even though it was an even pallet of 60 plastic wrapped, secured boxes when your eyes last rested on it....A place where you can proof the box you send was 40lbs, but FBA received an empty box. Really it should be called the "Amazon enrichment centers"
Authenticity Violations
There is only ONE way to proof your product is authentic. Most likely, you don't have it. No, there are no alternatives. You need B2B invoices, from a brand approved (you called the brand and confirmed) wholesale distributor or brand direct with a business account, and if they ask for a LOA, you are authorized, in writing, to retail that brand on Amazon
Seller Protection
Say what?
Amazon Thesaurus for new sellers
(I am sure this book could grow to a huge volume...)
Seller Support:
A secret group hiding behind imaginary names that many are unsure if they exist or not. Many believe it's mostly chat bots, some believe, it's mostly people picking random answers from a "pick a solution" screen and paste it back to sellers. ALL know, you cannot trust what you are being told, may get your account suspended on their advice and they wont care. You most likely wont get your problem resolved. But even if you are lucky and do, it will be back next week.
Policies:
A wide net of confusing, contradicting, ill explained, over-linked, difficult to understand partial information with limited search function and the endless ability by employees to translate as convenient at any given time. Policies can and will be changed without notice and matching files may or may not be updated for days, weeks, months or years. (Their standard letter continues to say "receipts" though they darn well know they wont accept no receipts!)
ungating:
If you are new, trying to get "brand approval" (you poor soul), your "invoice" can be a receipt from Target. A little later, when you have invested a certain amount of money and have some orders, a "real" invoice will be demanded. If you don't have it, you are done here, your FBA inventory is confiscated, funds in account gone and you get charged for storage and disposal until you owe them much more than you had to begin with.
Invoice:
A proper invoice of the kind that 90% of Amazon sellers do not possess, to ensure much funds are confiscated and life's ruined.
Even compliant sellers may have products on the shelf from last year that they cannot provide accepted invoices for, because even though they were purchased from legit, brand approved distributors, it's been more than 365 days, so your inventory magically became "inauthentic"
LOA:
A paper from the brand that you are REQUIRED to possess before you even add a product to your inventory (even with 0 quantity). Again, this is a paper 90% of sellers never held in their hand (including myself, in 25 years nobody else asked for this thing, not for lack of being able to get one) Because Brands only talk to the big guys, they are not generally supportive of start -ups and small business.
Selling Partners:
A term used by Amazon in lieu of "servants" cause let's face it, servants sounds bad.
Section 3:
A fun part of Amazon's lengthily participation agreement that basically covers everything from "you shall not kill" to "You shall only breathe when permitted" Surely there is something here you can violate. Just keep selling, you'll find it.
Customers
Are not yours! Not if they came to your store ONLY because they want to buy from YOU, or YOUR brand. Even if you provide all service shipping and cover all returns A-Z and complaints out of YOUR wallet. They are still Amazon's customers. Therefore you are not allowed to speak to them and when they finally find and contact you on social or your website, you may finally explain this to them (and since you are at it, some other stuff too)
Buyers
Many organized groups sharing Amazon to shop for free products. Especially new sellers are frequently exposed. Amazon provides no protection, none. Those groups know very well not to purchase prime products. They know to stick with 3P sellers, as they get hung out to dry. They look for the smallest mistake, package not scanned by carrier until a day too late? Yeah, free product. FBA item shipped late? No issue, customer is told to wait or return. Beautiful double standards about ALL things order related. Buyer claims INR on FBA product? Getting investigated. Buyer claims INR on 3P seller shipment with signature confirmation? Not enough proof, refund issued, account dinged.
FBA
A place where inventory is received, just to have never been received, Case closed. The place where you send 60 boxes, and 43 arrive, even though it was an even pallet of 60 plastic wrapped, secured boxes when your eyes last rested on it....A place where you can proof the box you send was 40lbs, but FBA received an empty box. Really it should be called the "Amazon enrichment centers"
Authenticity Violations
There is only ONE way to proof your product is authentic. Most likely, you don't have it. No, there are no alternatives. You need B2B invoices, from a brand approved (you called the brand and confirmed) wholesale distributor or brand direct with a business account, and if they ask for a LOA, you are authorized, in writing, to retail that brand on Amazon
Seller Protection
Say what?
0 replies
Seller_kIukTwdhvntAp
CLASSIC!
Better than an Onion story.
[Moderator Edit: removed inappropriate commentary]
Seller_xo4Akj7FBBnfC
Do sellers often find Amazon to be hugely frustrating work with?
Definitely!
From the seller's perspective, does Amazon cause more frustration than other online and brick-and-mortar resellers?
Definitely not... in fact, they're better than most!
Seller_w9TPy0I0aWHqI
[Moderator Edit: removed off-topic commentary]
Seller_4zBzdtgCyS9EI
Brands:
Meaningless. 55 of the exact same item sold under 55 "brand names". People still fall for the guru's "Buy something cheap from China, slap your brand on it, make millions". Unless you were one of the first 3 or 4 "branding" that product, it's unlikely you will succeed. If you succeed, there is a good chance a hacker will hijack your listing and steal it from you, or register your brand name in THEIR country and sell even cheaper versions, cashing in on your success.
Brand Name Violations
Strict rules about where and how brand names can and must be used. Your item must match the listed brand. The brand in the listing must be correct. A branded product cannot be sold as generic, or under your store name as brand. Your account will be suspended. Not right away, because Amazon's bots are busy...but they keep crawling........
Seller_4HsL3GZbyDLea
This post should be pinned by the community manager!
I would add:
Seller Feedback: An extortion / blackmail system maintained by Amazon for the purpose of allowing criminal scammers & free loading losers to manipulate sellers into giving out free merchandize. Also functions as a revenge system allowing confused and angry idiots to sabotage the reputation of honorable sellers.
Seller_HRcJa1gdGHeov
Invoice:
A proper invoice of the kind that 90% of Amazon sellers do not possess, to ensure much funds are confiscated and life's ruined.
Even compliant sellers may have products on the shelf from last year that they cannot provide accepted invoices for, because even though they were purchased from legit, brand approved distributors, it's been more than 365 days, so your inventory magically became "inauthentic"
I would go 1 step further; even if you have a valid invoice dated within the last 365 days, there is no guarantee Amazon will accept it. Amazon has gone down a huge rabbit hole with deciding which wholesale vendors they deem acceptable and have provide ZERO information on what exactly their criteria are.
Amazon has some fantasy notion of the way they think the supply chain works; the supply chain is way more complicated then Amazon envisions.
Bottom line, it is way easier for Amazon to reject an invoice than to do the work to see if it is actually valid.
Seller_4zBzdtgCyS9EI
LOL :-) That will be the day :-)
Seller_HP0CuTSNvJvu9
The past week or two seller support has been getting MUCH better. I don't know why, but I like it.
EDIT: I should amend that by saying support still is poorly trained on what is considered a pesticide per FIFRA.
Seller_CVFHhedDuSeYu
Policy Violation: Ambiguous list of potential issues that you may or may not have committed. It is up to you to determine which one and defend it or plead guilty. Amazon will not give you any clues to narrow down the problem, so that you can resolve it. Ultimately, the problem was likely created by an Amazon BOT. Regardless, it is totally up to you to figure it out and if you don’t you could lose a huge percentage of your livelihood.
Amazon Thesaurus for new sellers
(I am sure this book could grow to a huge volume...)
Seller Support:
A secret group hiding behind imaginary names that many are unsure if they exist or not. Many believe it's mostly chat bots, some believe, it's mostly people picking random answers from a "pick a solution" screen and paste it back to sellers. ALL know, you cannot trust what you are being told, may get your account suspended on their advice and they wont care. You most likely wont get your problem resolved. But even if you are lucky and do, it will be back next week.
Policies:
A wide net of confusing, contradicting, ill explained, over-linked, difficult to understand partial information with limited search function and the endless ability by employees to translate as convenient at any given time. Policies can and will be changed without notice and matching files may or may not be updated for days, weeks, months or years. (Their standard letter continues to say "receipts" though they darn well know they wont accept no receipts!)
ungating:
If you are new, trying to get "brand approval" (you poor soul), your "invoice" can be a receipt from Target. A little later, when you have invested a certain amount of money and have some orders, a "real" invoice will be demanded. If you don't have it, you are done here, your FBA inventory is confiscated, funds in account gone and you get charged for storage and disposal until you owe them much more than you had to begin with.
Invoice:
A proper invoice of the kind that 90% of Amazon sellers do not possess, to ensure much funds are confiscated and life's ruined.
Even compliant sellers may have products on the shelf from last year that they cannot provide accepted invoices for, because even though they were purchased from legit, brand approved distributors, it's been more than 365 days, so your inventory magically became "inauthentic"
LOA:
A paper from the brand that you are REQUIRED to possess before you even add a product to your inventory (even with 0 quantity). Again, this is a paper 90% of sellers never held in their hand (including myself, in 25 years nobody else asked for this thing, not for lack of being able to get one) Because Brands only talk to the big guys, they are not generally supportive of start -ups and small business.
Selling Partners:
A term used by Amazon in lieu of "servants" cause let's face it, servants sounds bad.
Section 3:
A fun part of Amazon's lengthily participation agreement that basically covers everything from "you shall not kill" to "You shall only breathe when permitted" Surely there is something here you can violate. Just keep selling, you'll find it.
Customers
Are not yours! Not if they came to your store ONLY because they want to buy from YOU, or YOUR brand. Even if you provide all service shipping and cover all returns A-Z and complaints out of YOUR wallet. They are still Amazon's customers. Therefore you are not allowed to speak to them and when they finally find and contact you on social or your website, you may finally explain this to them (and since you are at it, some other stuff too)
Buyers
Many organized groups sharing Amazon to shop for free products. Especially new sellers are frequently exposed. Amazon provides no protection, none. Those groups know very well not to purchase prime products. They know to stick with 3P sellers, as they get hung out to dry. They look for the smallest mistake, package not scanned by carrier until a day too late? Yeah, free product. FBA item shipped late? No issue, customer is told to wait or return. Beautiful double standards about ALL things order related. Buyer claims INR on FBA product? Getting investigated. Buyer claims INR on 3P seller shipment with signature confirmation? Not enough proof, refund issued, account dinged.
FBA
A place where inventory is received, just to have never been received, Case closed. The place where you send 60 boxes, and 43 arrive, even though it was an even pallet of 60 plastic wrapped, secured boxes when your eyes last rested on it....A place where you can proof the box you send was 40lbs, but FBA received an empty box. Really it should be called the "Amazon enrichment centers"
Authenticity Violations
There is only ONE way to proof your product is authentic. Most likely, you don't have it. No, there are no alternatives. You need B2B invoices, from a brand approved (you called the brand and confirmed) wholesale distributor or brand direct with a business account, and if they ask for a LOA, you are authorized, in writing, to retail that brand on Amazon
Seller Protection
Say what?
Amazon Thesaurus for new sellers
(I am sure this book could grow to a huge volume...)
Seller Support:
A secret group hiding behind imaginary names that many are unsure if they exist or not. Many believe it's mostly chat bots, some believe, it's mostly people picking random answers from a "pick a solution" screen and paste it back to sellers. ALL know, you cannot trust what you are being told, may get your account suspended on their advice and they wont care. You most likely wont get your problem resolved. But even if you are lucky and do, it will be back next week.
Policies:
A wide net of confusing, contradicting, ill explained, over-linked, difficult to understand partial information with limited search function and the endless ability by employees to translate as convenient at any given time. Policies can and will be changed without notice and matching files may or may not be updated for days, weeks, months or years. (Their standard letter continues to say "receipts" though they darn well know they wont accept no receipts!)
ungating:
If you are new, trying to get "brand approval" (you poor soul), your "invoice" can be a receipt from Target. A little later, when you have invested a certain amount of money and have some orders, a "real" invoice will be demanded. If you don't have it, you are done here, your FBA inventory is confiscated, funds in account gone and you get charged for storage and disposal until you owe them much more than you had to begin with.
Invoice:
A proper invoice of the kind that 90% of Amazon sellers do not possess, to ensure much funds are confiscated and life's ruined.
Even compliant sellers may have products on the shelf from last year that they cannot provide accepted invoices for, because even though they were purchased from legit, brand approved distributors, it's been more than 365 days, so your inventory magically became "inauthentic"
LOA:
A paper from the brand that you are REQUIRED to possess before you even add a product to your inventory (even with 0 quantity). Again, this is a paper 90% of sellers never held in their hand (including myself, in 25 years nobody else asked for this thing, not for lack of being able to get one) Because Brands only talk to the big guys, they are not generally supportive of start -ups and small business.
Selling Partners:
A term used by Amazon in lieu of "servants" cause let's face it, servants sounds bad.
Section 3:
A fun part of Amazon's lengthily participation agreement that basically covers everything from "you shall not kill" to "You shall only breathe when permitted" Surely there is something here you can violate. Just keep selling, you'll find it.
Customers
Are not yours! Not if they came to your store ONLY because they want to buy from YOU, or YOUR brand. Even if you provide all service shipping and cover all returns A-Z and complaints out of YOUR wallet. They are still Amazon's customers. Therefore you are not allowed to speak to them and when they finally find and contact you on social or your website, you may finally explain this to them (and since you are at it, some other stuff too)
Buyers
Many organized groups sharing Amazon to shop for free products. Especially new sellers are frequently exposed. Amazon provides no protection, none. Those groups know very well not to purchase prime products. They know to stick with 3P sellers, as they get hung out to dry. They look for the smallest mistake, package not scanned by carrier until a day too late? Yeah, free product. FBA item shipped late? No issue, customer is told to wait or return. Beautiful double standards about ALL things order related. Buyer claims INR on FBA product? Getting investigated. Buyer claims INR on 3P seller shipment with signature confirmation? Not enough proof, refund issued, account dinged.
FBA
A place where inventory is received, just to have never been received, Case closed. The place where you send 60 boxes, and 43 arrive, even though it was an even pallet of 60 plastic wrapped, secured boxes when your eyes last rested on it....A place where you can proof the box you send was 40lbs, but FBA received an empty box. Really it should be called the "Amazon enrichment centers"
Authenticity Violations
There is only ONE way to proof your product is authentic. Most likely, you don't have it. No, there are no alternatives. You need B2B invoices, from a brand approved (you called the brand and confirmed) wholesale distributor or brand direct with a business account, and if they ask for a LOA, you are authorized, in writing, to retail that brand on Amazon
Seller Protection
Say what?
Amazon Thesaurus for new sellers
(I am sure this book could grow to a huge volume...)
Seller Support:
A secret group hiding behind imaginary names that many are unsure if they exist or not. Many believe it's mostly chat bots, some believe, it's mostly people picking random answers from a "pick a solution" screen and paste it back to sellers. ALL know, you cannot trust what you are being told, may get your account suspended on their advice and they wont care. You most likely wont get your problem resolved. But even if you are lucky and do, it will be back next week.
Policies:
A wide net of confusing, contradicting, ill explained, over-linked, difficult to understand partial information with limited search function and the endless ability by employees to translate as convenient at any given time. Policies can and will be changed without notice and matching files may or may not be updated for days, weeks, months or years. (Their standard letter continues to say "receipts" though they darn well know they wont accept no receipts!)
ungating:
If you are new, trying to get "brand approval" (you poor soul), your "invoice" can be a receipt from Target. A little later, when you have invested a certain amount of money and have some orders, a "real" invoice will be demanded. If you don't have it, you are done here, your FBA inventory is confiscated, funds in account gone and you get charged for storage and disposal until you owe them much more than you had to begin with.
Invoice:
A proper invoice of the kind that 90% of Amazon sellers do not possess, to ensure much funds are confiscated and life's ruined.
Even compliant sellers may have products on the shelf from last year that they cannot provide accepted invoices for, because even though they were purchased from legit, brand approved distributors, it's been more than 365 days, so your inventory magically became "inauthentic"
LOA:
A paper from the brand that you are REQUIRED to possess before you even add a product to your inventory (even with 0 quantity). Again, this is a paper 90% of sellers never held in their hand (including myself, in 25 years nobody else asked for this thing, not for lack of being able to get one) Because Brands only talk to the big guys, they are not generally supportive of start -ups and small business.
Selling Partners:
A term used by Amazon in lieu of "servants" cause let's face it, servants sounds bad.
Section 3:
A fun part of Amazon's lengthily participation agreement that basically covers everything from "you shall not kill" to "You shall only breathe when permitted" Surely there is something here you can violate. Just keep selling, you'll find it.
Customers
Are not yours! Not if they came to your store ONLY because they want to buy from YOU, or YOUR brand. Even if you provide all service shipping and cover all returns A-Z and complaints out of YOUR wallet. They are still Amazon's customers. Therefore you are not allowed to speak to them and when they finally find and contact you on social or your website, you may finally explain this to them (and since you are at it, some other stuff too)
Buyers
Many organized groups sharing Amazon to shop for free products. Especially new sellers are frequently exposed. Amazon provides no protection, none. Those groups know very well not to purchase prime products. They know to stick with 3P sellers, as they get hung out to dry. They look for the smallest mistake, package not scanned by carrier until a day too late? Yeah, free product. FBA item shipped late? No issue, customer is told to wait or return. Beautiful double standards about ALL things order related. Buyer claims INR on FBA product? Getting investigated. Buyer claims INR on 3P seller shipment with signature confirmation? Not enough proof, refund issued, account dinged.
FBA
A place where inventory is received, just to have never been received, Case closed. The place where you send 60 boxes, and 43 arrive, even though it was an even pallet of 60 plastic wrapped, secured boxes when your eyes last rested on it....A place where you can proof the box you send was 40lbs, but FBA received an empty box. Really it should be called the "Amazon enrichment centers"
Authenticity Violations
There is only ONE way to proof your product is authentic. Most likely, you don't have it. No, there are no alternatives. You need B2B invoices, from a brand approved (you called the brand and confirmed) wholesale distributor or brand direct with a business account, and if they ask for a LOA, you are authorized, in writing, to retail that brand on Amazon
Seller Protection
Say what?
0 replies
0 replies
Seller_kIukTwdhvntAp
CLASSIC!
Better than an Onion story.
[Moderator Edit: removed inappropriate commentary]
Seller_xo4Akj7FBBnfC
Do sellers often find Amazon to be hugely frustrating work with?
Definitely!
From the seller's perspective, does Amazon cause more frustration than other online and brick-and-mortar resellers?
Definitely not... in fact, they're better than most!
Seller_w9TPy0I0aWHqI
[Moderator Edit: removed off-topic commentary]
Seller_4zBzdtgCyS9EI
Brands:
Meaningless. 55 of the exact same item sold under 55 "brand names". People still fall for the guru's "Buy something cheap from China, slap your brand on it, make millions". Unless you were one of the first 3 or 4 "branding" that product, it's unlikely you will succeed. If you succeed, there is a good chance a hacker will hijack your listing and steal it from you, or register your brand name in THEIR country and sell even cheaper versions, cashing in on your success.
Brand Name Violations
Strict rules about where and how brand names can and must be used. Your item must match the listed brand. The brand in the listing must be correct. A branded product cannot be sold as generic, or under your store name as brand. Your account will be suspended. Not right away, because Amazon's bots are busy...but they keep crawling........
Seller_4HsL3GZbyDLea
This post should be pinned by the community manager!
I would add:
Seller Feedback: An extortion / blackmail system maintained by Amazon for the purpose of allowing criminal scammers & free loading losers to manipulate sellers into giving out free merchandize. Also functions as a revenge system allowing confused and angry idiots to sabotage the reputation of honorable sellers.
Seller_HRcJa1gdGHeov
Invoice:
A proper invoice of the kind that 90% of Amazon sellers do not possess, to ensure much funds are confiscated and life's ruined.
Even compliant sellers may have products on the shelf from last year that they cannot provide accepted invoices for, because even though they were purchased from legit, brand approved distributors, it's been more than 365 days, so your inventory magically became "inauthentic"
I would go 1 step further; even if you have a valid invoice dated within the last 365 days, there is no guarantee Amazon will accept it. Amazon has gone down a huge rabbit hole with deciding which wholesale vendors they deem acceptable and have provide ZERO information on what exactly their criteria are.
Amazon has some fantasy notion of the way they think the supply chain works; the supply chain is way more complicated then Amazon envisions.
Bottom line, it is way easier for Amazon to reject an invoice than to do the work to see if it is actually valid.
Seller_4zBzdtgCyS9EI
LOL :-) That will be the day :-)
Seller_HP0CuTSNvJvu9
The past week or two seller support has been getting MUCH better. I don't know why, but I like it.
EDIT: I should amend that by saying support still is poorly trained on what is considered a pesticide per FIFRA.
Seller_CVFHhedDuSeYu
Policy Violation: Ambiguous list of potential issues that you may or may not have committed. It is up to you to determine which one and defend it or plead guilty. Amazon will not give you any clues to narrow down the problem, so that you can resolve it. Ultimately, the problem was likely created by an Amazon BOT. Regardless, it is totally up to you to figure it out and if you don’t you could lose a huge percentage of your livelihood.
Seller_kIukTwdhvntAp
CLASSIC!
Better than an Onion story.
[Moderator Edit: removed inappropriate commentary]
Seller_kIukTwdhvntAp
CLASSIC!
Better than an Onion story.
[Moderator Edit: removed inappropriate commentary]
Seller_xo4Akj7FBBnfC
Do sellers often find Amazon to be hugely frustrating work with?
Definitely!
From the seller's perspective, does Amazon cause more frustration than other online and brick-and-mortar resellers?
Definitely not... in fact, they're better than most!
Seller_xo4Akj7FBBnfC
Do sellers often find Amazon to be hugely frustrating work with?
Definitely!
From the seller's perspective, does Amazon cause more frustration than other online and brick-and-mortar resellers?
Definitely not... in fact, they're better than most!
Seller_w9TPy0I0aWHqI
[Moderator Edit: removed off-topic commentary]
Seller_w9TPy0I0aWHqI
[Moderator Edit: removed off-topic commentary]
Seller_4zBzdtgCyS9EI
Brands:
Meaningless. 55 of the exact same item sold under 55 "brand names". People still fall for the guru's "Buy something cheap from China, slap your brand on it, make millions". Unless you were one of the first 3 or 4 "branding" that product, it's unlikely you will succeed. If you succeed, there is a good chance a hacker will hijack your listing and steal it from you, or register your brand name in THEIR country and sell even cheaper versions, cashing in on your success.
Brand Name Violations
Strict rules about where and how brand names can and must be used. Your item must match the listed brand. The brand in the listing must be correct. A branded product cannot be sold as generic, or under your store name as brand. Your account will be suspended. Not right away, because Amazon's bots are busy...but they keep crawling........
Seller_4zBzdtgCyS9EI
Brands:
Meaningless. 55 of the exact same item sold under 55 "brand names". People still fall for the guru's "Buy something cheap from China, slap your brand on it, make millions". Unless you were one of the first 3 or 4 "branding" that product, it's unlikely you will succeed. If you succeed, there is a good chance a hacker will hijack your listing and steal it from you, or register your brand name in THEIR country and sell even cheaper versions, cashing in on your success.
Brand Name Violations
Strict rules about where and how brand names can and must be used. Your item must match the listed brand. The brand in the listing must be correct. A branded product cannot be sold as generic, or under your store name as brand. Your account will be suspended. Not right away, because Amazon's bots are busy...but they keep crawling........
Seller_4HsL3GZbyDLea
This post should be pinned by the community manager!
I would add:
Seller Feedback: An extortion / blackmail system maintained by Amazon for the purpose of allowing criminal scammers & free loading losers to manipulate sellers into giving out free merchandize. Also functions as a revenge system allowing confused and angry idiots to sabotage the reputation of honorable sellers.
Seller_4HsL3GZbyDLea
This post should be pinned by the community manager!
I would add:
Seller Feedback: An extortion / blackmail system maintained by Amazon for the purpose of allowing criminal scammers & free loading losers to manipulate sellers into giving out free merchandize. Also functions as a revenge system allowing confused and angry idiots to sabotage the reputation of honorable sellers.
Seller_HRcJa1gdGHeov
Invoice:
A proper invoice of the kind that 90% of Amazon sellers do not possess, to ensure much funds are confiscated and life's ruined.
Even compliant sellers may have products on the shelf from last year that they cannot provide accepted invoices for, because even though they were purchased from legit, brand approved distributors, it's been more than 365 days, so your inventory magically became "inauthentic"
I would go 1 step further; even if you have a valid invoice dated within the last 365 days, there is no guarantee Amazon will accept it. Amazon has gone down a huge rabbit hole with deciding which wholesale vendors they deem acceptable and have provide ZERO information on what exactly their criteria are.
Amazon has some fantasy notion of the way they think the supply chain works; the supply chain is way more complicated then Amazon envisions.
Bottom line, it is way easier for Amazon to reject an invoice than to do the work to see if it is actually valid.
Seller_HRcJa1gdGHeov
Invoice:
A proper invoice of the kind that 90% of Amazon sellers do not possess, to ensure much funds are confiscated and life's ruined.
Even compliant sellers may have products on the shelf from last year that they cannot provide accepted invoices for, because even though they were purchased from legit, brand approved distributors, it's been more than 365 days, so your inventory magically became "inauthentic"
I would go 1 step further; even if you have a valid invoice dated within the last 365 days, there is no guarantee Amazon will accept it. Amazon has gone down a huge rabbit hole with deciding which wholesale vendors they deem acceptable and have provide ZERO information on what exactly their criteria are.
Amazon has some fantasy notion of the way they think the supply chain works; the supply chain is way more complicated then Amazon envisions.
Bottom line, it is way easier for Amazon to reject an invoice than to do the work to see if it is actually valid.
Seller_4zBzdtgCyS9EI
LOL :-) That will be the day :-)
Seller_4zBzdtgCyS9EI
LOL :-) That will be the day :-)
Seller_HP0CuTSNvJvu9
The past week or two seller support has been getting MUCH better. I don't know why, but I like it.
EDIT: I should amend that by saying support still is poorly trained on what is considered a pesticide per FIFRA.
Seller_HP0CuTSNvJvu9
The past week or two seller support has been getting MUCH better. I don't know why, but I like it.
EDIT: I should amend that by saying support still is poorly trained on what is considered a pesticide per FIFRA.
Seller_CVFHhedDuSeYu
Policy Violation: Ambiguous list of potential issues that you may or may not have committed. It is up to you to determine which one and defend it or plead guilty. Amazon will not give you any clues to narrow down the problem, so that you can resolve it. Ultimately, the problem was likely created by an Amazon BOT. Regardless, it is totally up to you to figure it out and if you don’t you could lose a huge percentage of your livelihood.
Seller_CVFHhedDuSeYu
Policy Violation: Ambiguous list of potential issues that you may or may not have committed. It is up to you to determine which one and defend it or plead guilty. Amazon will not give you any clues to narrow down the problem, so that you can resolve it. Ultimately, the problem was likely created by an Amazon BOT. Regardless, it is totally up to you to figure it out and if you don’t you could lose a huge percentage of your livelihood.
