I had a pretty interesting discussion with a Live Channel Specialist today regarding a case I previously submitted, which presents an interesting situation for Amazon customers. For MF orders that ship to a PO Box, using the standard "PO Box ####" format for an address, Amazon won't allow a USPS solution for a label because "USPS does not validate a PO Box so Buy Shipping labels are not available". Interestingly enough, the only carrier solution that is normally available is "Amazon Shipping" - we're not sure how they deliver to PO Boxes either.

I raised the question with her: "If Amazon doesn't allow shipping via any other carriers to PO Boxes, why do they allow buyers to enter PO Box addresses as a shipping address? Isn't this doing a disservice to their customers?"

We always ship via a 3rd party solution for these. I assume everyone else does the same?

Every day this week we have had orders shipping to a PO box address. However, the only option available is to use Amazon shipping. No USPS option. Has anyone else had this issue?

We always ship USPS. Just had an order where Amazon is only offering UPS, but customer's address is a PO Box. Do we just cancel the order as bad address or how do you handle this? I’ve been selling for 10 years and never ran into this. It says the address is not available for any USPS shipping services. It’s a paperback book, 10x9x1, 12 Oz. Have shipped this same size package multiple times Media Mail.