A2Z Claim Fraud on two orders totalling $12,000, mods please help!
We recently sold a few expensive graphics cards. 2 buyers filed A2Z claims saying they received boxes full of food items instead of the graphics cards. Both buyers won the claims.
We filed a police report, and the police were helpful. They subpoenaed Amazon and FedEx and uncovered the following:
-Both buyers are linked
-FedEx provided X-Ray scans of the packages in transit before reaching the destination, and sure enough the contents were the graphics cards they ordered.
Also:
-The buyer sent photos of a box with neatly packed contents. Including a ripped bag of flour, which had not been spilled out whatsoever. If this package had been shipped with a ripped bag of flour inside, wouldn't flour be all over the package? Also it shows water bottles perfectly standing up. Again, had these been shipped to the buyer the contents would have jostled during shipment. It is clear these photos were staged by the buyers.
-We have video surveillance footage from our facility showing the items being packaged, and then picked up by FedEx.
We appealed the outcome of the claim and lost. We opened a case with case ID number 14952036831 which has been transferred to the claims team. We have had these kinds of cases show up as transferred to the claims team with no resolution for weeks, or even months, or at all. Seems like they never get addressed. In the case, I attached copies of the police report, as well as an email from the detective asking us to forward their information to Amazon and to have Amazon reach out so they can provide further evidence.
We are a long time seller, and it is unfair that Amazon does not stand by us in these fraudulent cases.
Can a mod please look into this and help us get some resolution from the claims team so our case does not go unanswered? Or have Amazon actually reach out to the detective so they can provide further evidence on our behalf? So far Amazon has not reached out to them. We would greatly appreciate it, we have tried to appeal with no resolution despite having all this evidence.
@Blake_Amazon @Danny_Amazon @CR_Amazon @Jameson_Amazon @Topher_Amazon
0 replies
Seller_J46Ruz3VzvWCV
You need to go to Arbitration on this. I don't think I'd waste time with a case.
SEAmod
Hello @Seller_Tuhh2zTdCD9Z5
I am going to review the information in the related Case and the claims. I cannot promise anything right now, but I understand your frustration. I will post back when I complete my review.
Susan
Seller_3r9vulxAYZaFO
I have nothing helpful to say except that I am so, so sorry that this happened. I hope that it gets resolved and those scumbags end up in jail. Amazon should NOT be allowing this to happen!
Seller_41YKljs3sPEsS
What you should have done was before sending in the items, take pictures of the items, their serial numbers, and item boxed with label, then send the item to your customer. When they open a return, have them return the item, if it was different than what you sent, send a message to the buyer stating that you sent item with serial xxxx and instead received different item, then upload pictures of the item you sent to the buyer a long with the item picture of what you received, and picture with the box the item was returned in. Then kindly ask the customer to return the correct item, I usually provide a prepaid label along with it. Most of the time the buyer backs out of returning and if they fight you have a very high chance winning like this.
Seller_y45F3k1dOQuug
This is part of the long tradition of Amazon assuming sellers are a combination of criminals and slaves. EVERYTHING is set up to favor buyers. All the automated decision-making, all the seller support scripts, the dreaded seller metrics and Account Health system. All aimed at controlling merchants and catering to every whim of customers, good and bad.
Unscrupulous buyers know they can use Amazon's bias as an accomplice in thieving.
Story time:
I had a customer buy a $400 vinyl box set with very limited edition signed photo that made the set so valuable. The buyer took the signed photo out, return the rest of the set claiming one of the LPs skipped, got a full refund and that rare signed photo for free.
The customer had a non-working Email address, generic name, mail box address on the other side of the country, and no phone number. Amazon refused to help in any way.
Keep in mind, most of the time when complaining through chat, Email, or phone support, you get a bot or a completely scripted, no authority foreign worker in a support center in India.
Now, here is my suggestion for improving the state of play:
Amazon should reinstitute buyer feedback. Most of you will not remember that back in the day, sellers could rate buyers. I think it ended in 2005 or 2006. With this revived metric, sellers would have the option to warn each other about scammers and know what the history is on customers if they choose to vet when selling high value items.
Further, sellers should have access to buyer feedback based order limitation options so folks selling very expensive items can require buyers to have, for example, at least 100 positives and a 100% rating in order to be allowed to purchase particular items. And, sellers should be allowed to access as much information as possible in situations where a customer returns an expensive item incomplete/damaged or claim not to have actually received what they bought. Buyers, knowing their real details could be accessed, might be less incline toward nefarious purchasing
Here is another problem, while we are on this topic:
Even Amazon warehouse staff steal from sellers sometimes. I had a shipment with $2000 worth of inventory sent to an Amazon Warehouse in Baltimore using the Amazon UPS shipping option. Tracking showed the inventory arrived but Amazon claimed never to have received the goods. Either someone stole the stuff or lost it. Because Amazon controls the shipping, I did not have the signature required or insurance options. Amazon shut my complaints down immediately. There was literally nothing I could do but eat the huge loss.
The option to do biz outside the Amazon ecosystem isn't there for many of us, given the marketplace hegemony of past 25 years. We need to make the best of this strange, no longer new, world. I want to improve Amazon and take every opportunity to provide feedback and suggestions, including this way-too-long post.
I wish Amazon had a panel of volunteer merchants in categories like BMVD to help re-balance the playing field and offer advice on changes in features, processes and the entire seller experience.
For instance. I would immediately insist on updating the Amazon FBA new shipment process in multiple ways. The organization of this process is so bone-headed and counter-intuitive that you have to wonder who was in charge. Seemingly not a seller with any real depth of experience.
My company has been selling on Amazon for decades. It is my life. I have made a lot of money for myself and family and nearly as much for Amazon. I want to make this site better. I know a lot of other folks who do what I do feel the same way. I hope Amazon gets around to considering what it can do to help sellers feel valued.
Over this long term relationship, I have continued to figure out new ways to grow. My company has generated significant gross sales on Amazon. I would wager I am in the top 5% of companies in terms of total sales earned since the Amazon marketplace openned. Companies like mine should get the white glove treatment, not these Kafkaesque roadblocks and scripted replies from Bangalore that have nothing to do with my complaints and almost never resolve my issue.
Love ya Amazon, how about some reciprocity?
Seller_LTNvvFJ2jqJOv
This is why I wont sell items over a certain amount on Amazon.
Seller_bzNkMfBBSBgU0
We keep a lawyer on retainer. If we are being defrauded as in your case, we file police report immediately. They shortly after will get a detective calling them and telling them they are looking at felony charges of grand theft. In 100% of these cases the issue has been resolved immediately. Amazon sometimes gets it wrong and you need to protect your interest. Good luck in your business.
Seller_Yx3NTcwHOtXHP
Amazon has become a big time fraud. They have taught these criminals how to do it.
Seller_j9ETXAWOAKxat
this is horrible. meanwhile im struggling trying to get my account in good standing after a customer said sneakers were counterfeit. i never got them back. Amazon issued a return and my account is pending deactivation. i provided both online invoice from nike and physical receipt and still its not enough. but your situation is so much more worst than mines. unreal. hop the outcome is THE RIGHT ONE!
Seller_WAZNnMBpd99sI
We wonder if Amazon itself should be brought into the fraud case?
It would seem that, IF Amazon can be showed to have been aware of these bad apples, or having been made aware, they have in place, or took action to protect Amazon's Customers from 3rd Party Sellers.
Would this be of interest to the current FTC investigation into Amazon.
asking for a friend.
A2Z Claim Fraud on two orders totalling $12,000, mods please help!
We recently sold a few expensive graphics cards. 2 buyers filed A2Z claims saying they received boxes full of food items instead of the graphics cards. Both buyers won the claims.
We filed a police report, and the police were helpful. They subpoenaed Amazon and FedEx and uncovered the following:
-Both buyers are linked
-FedEx provided X-Ray scans of the packages in transit before reaching the destination, and sure enough the contents were the graphics cards they ordered.
Also:
-The buyer sent photos of a box with neatly packed contents. Including a ripped bag of flour, which had not been spilled out whatsoever. If this package had been shipped with a ripped bag of flour inside, wouldn't flour be all over the package? Also it shows water bottles perfectly standing up. Again, had these been shipped to the buyer the contents would have jostled during shipment. It is clear these photos were staged by the buyers.
-We have video surveillance footage from our facility showing the items being packaged, and then picked up by FedEx.
We appealed the outcome of the claim and lost. We opened a case with case ID number 14952036831 which has been transferred to the claims team. We have had these kinds of cases show up as transferred to the claims team with no resolution for weeks, or even months, or at all. Seems like they never get addressed. In the case, I attached copies of the police report, as well as an email from the detective asking us to forward their information to Amazon and to have Amazon reach out so they can provide further evidence.
We are a long time seller, and it is unfair that Amazon does not stand by us in these fraudulent cases.
Can a mod please look into this and help us get some resolution from the claims team so our case does not go unanswered? Or have Amazon actually reach out to the detective so they can provide further evidence on our behalf? So far Amazon has not reached out to them. We would greatly appreciate it, we have tried to appeal with no resolution despite having all this evidence.
@Blake_Amazon @Danny_Amazon @CR_Amazon @Jameson_Amazon @Topher_Amazon
A2Z Claim Fraud on two orders totalling $12,000, mods please help!
We recently sold a few expensive graphics cards. 2 buyers filed A2Z claims saying they received boxes full of food items instead of the graphics cards. Both buyers won the claims.
We filed a police report, and the police were helpful. They subpoenaed Amazon and FedEx and uncovered the following:
-Both buyers are linked
-FedEx provided X-Ray scans of the packages in transit before reaching the destination, and sure enough the contents were the graphics cards they ordered.
Also:
-The buyer sent photos of a box with neatly packed contents. Including a ripped bag of flour, which had not been spilled out whatsoever. If this package had been shipped with a ripped bag of flour inside, wouldn't flour be all over the package? Also it shows water bottles perfectly standing up. Again, had these been shipped to the buyer the contents would have jostled during shipment. It is clear these photos were staged by the buyers.
-We have video surveillance footage from our facility showing the items being packaged, and then picked up by FedEx.
We appealed the outcome of the claim and lost. We opened a case with case ID number 14952036831 which has been transferred to the claims team. We have had these kinds of cases show up as transferred to the claims team with no resolution for weeks, or even months, or at all. Seems like they never get addressed. In the case, I attached copies of the police report, as well as an email from the detective asking us to forward their information to Amazon and to have Amazon reach out so they can provide further evidence.
We are a long time seller, and it is unfair that Amazon does not stand by us in these fraudulent cases.
Can a mod please look into this and help us get some resolution from the claims team so our case does not go unanswered? Or have Amazon actually reach out to the detective so they can provide further evidence on our behalf? So far Amazon has not reached out to them. We would greatly appreciate it, we have tried to appeal with no resolution despite having all this evidence.
@Blake_Amazon @Danny_Amazon @CR_Amazon @Jameson_Amazon @Topher_Amazon
0 replies
0 replies
Seller_J46Ruz3VzvWCV
You need to go to Arbitration on this. I don't think I'd waste time with a case.
SEAmod
Hello @Seller_Tuhh2zTdCD9Z5
I am going to review the information in the related Case and the claims. I cannot promise anything right now, but I understand your frustration. I will post back when I complete my review.
Susan
Seller_3r9vulxAYZaFO
I have nothing helpful to say except that I am so, so sorry that this happened. I hope that it gets resolved and those scumbags end up in jail. Amazon should NOT be allowing this to happen!
Seller_41YKljs3sPEsS
What you should have done was before sending in the items, take pictures of the items, their serial numbers, and item boxed with label, then send the item to your customer. When they open a return, have them return the item, if it was different than what you sent, send a message to the buyer stating that you sent item with serial xxxx and instead received different item, then upload pictures of the item you sent to the buyer a long with the item picture of what you received, and picture with the box the item was returned in. Then kindly ask the customer to return the correct item, I usually provide a prepaid label along with it. Most of the time the buyer backs out of returning and if they fight you have a very high chance winning like this.
Seller_y45F3k1dOQuug
This is part of the long tradition of Amazon assuming sellers are a combination of criminals and slaves. EVERYTHING is set up to favor buyers. All the automated decision-making, all the seller support scripts, the dreaded seller metrics and Account Health system. All aimed at controlling merchants and catering to every whim of customers, good and bad.
Unscrupulous buyers know they can use Amazon's bias as an accomplice in thieving.
Story time:
I had a customer buy a $400 vinyl box set with very limited edition signed photo that made the set so valuable. The buyer took the signed photo out, return the rest of the set claiming one of the LPs skipped, got a full refund and that rare signed photo for free.
The customer had a non-working Email address, generic name, mail box address on the other side of the country, and no phone number. Amazon refused to help in any way.
Keep in mind, most of the time when complaining through chat, Email, or phone support, you get a bot or a completely scripted, no authority foreign worker in a support center in India.
Now, here is my suggestion for improving the state of play:
Amazon should reinstitute buyer feedback. Most of you will not remember that back in the day, sellers could rate buyers. I think it ended in 2005 or 2006. With this revived metric, sellers would have the option to warn each other about scammers and know what the history is on customers if they choose to vet when selling high value items.
Further, sellers should have access to buyer feedback based order limitation options so folks selling very expensive items can require buyers to have, for example, at least 100 positives and a 100% rating in order to be allowed to purchase particular items. And, sellers should be allowed to access as much information as possible in situations where a customer returns an expensive item incomplete/damaged or claim not to have actually received what they bought. Buyers, knowing their real details could be accessed, might be less incline toward nefarious purchasing
Here is another problem, while we are on this topic:
Even Amazon warehouse staff steal from sellers sometimes. I had a shipment with $2000 worth of inventory sent to an Amazon Warehouse in Baltimore using the Amazon UPS shipping option. Tracking showed the inventory arrived but Amazon claimed never to have received the goods. Either someone stole the stuff or lost it. Because Amazon controls the shipping, I did not have the signature required or insurance options. Amazon shut my complaints down immediately. There was literally nothing I could do but eat the huge loss.
The option to do biz outside the Amazon ecosystem isn't there for many of us, given the marketplace hegemony of past 25 years. We need to make the best of this strange, no longer new, world. I want to improve Amazon and take every opportunity to provide feedback and suggestions, including this way-too-long post.
I wish Amazon had a panel of volunteer merchants in categories like BMVD to help re-balance the playing field and offer advice on changes in features, processes and the entire seller experience.
For instance. I would immediately insist on updating the Amazon FBA new shipment process in multiple ways. The organization of this process is so bone-headed and counter-intuitive that you have to wonder who was in charge. Seemingly not a seller with any real depth of experience.
My company has been selling on Amazon for decades. It is my life. I have made a lot of money for myself and family and nearly as much for Amazon. I want to make this site better. I know a lot of other folks who do what I do feel the same way. I hope Amazon gets around to considering what it can do to help sellers feel valued.
Over this long term relationship, I have continued to figure out new ways to grow. My company has generated significant gross sales on Amazon. I would wager I am in the top 5% of companies in terms of total sales earned since the Amazon marketplace openned. Companies like mine should get the white glove treatment, not these Kafkaesque roadblocks and scripted replies from Bangalore that have nothing to do with my complaints and almost never resolve my issue.
Love ya Amazon, how about some reciprocity?
Seller_LTNvvFJ2jqJOv
This is why I wont sell items over a certain amount on Amazon.
Seller_bzNkMfBBSBgU0
We keep a lawyer on retainer. If we are being defrauded as in your case, we file police report immediately. They shortly after will get a detective calling them and telling them they are looking at felony charges of grand theft. In 100% of these cases the issue has been resolved immediately. Amazon sometimes gets it wrong and you need to protect your interest. Good luck in your business.
Seller_Yx3NTcwHOtXHP
Amazon has become a big time fraud. They have taught these criminals how to do it.
Seller_j9ETXAWOAKxat
this is horrible. meanwhile im struggling trying to get my account in good standing after a customer said sneakers were counterfeit. i never got them back. Amazon issued a return and my account is pending deactivation. i provided both online invoice from nike and physical receipt and still its not enough. but your situation is so much more worst than mines. unreal. hop the outcome is THE RIGHT ONE!
Seller_WAZNnMBpd99sI
We wonder if Amazon itself should be brought into the fraud case?
It would seem that, IF Amazon can be showed to have been aware of these bad apples, or having been made aware, they have in place, or took action to protect Amazon's Customers from 3rd Party Sellers.
Would this be of interest to the current FTC investigation into Amazon.
asking for a friend.
Seller_J46Ruz3VzvWCV
You need to go to Arbitration on this. I don't think I'd waste time with a case.
Seller_J46Ruz3VzvWCV
You need to go to Arbitration on this. I don't think I'd waste time with a case.
SEAmod
Hello @Seller_Tuhh2zTdCD9Z5
I am going to review the information in the related Case and the claims. I cannot promise anything right now, but I understand your frustration. I will post back when I complete my review.
Susan
SEAmod
Hello @Seller_Tuhh2zTdCD9Z5
I am going to review the information in the related Case and the claims. I cannot promise anything right now, but I understand your frustration. I will post back when I complete my review.
Susan
Seller_3r9vulxAYZaFO
I have nothing helpful to say except that I am so, so sorry that this happened. I hope that it gets resolved and those scumbags end up in jail. Amazon should NOT be allowing this to happen!
Seller_3r9vulxAYZaFO
I have nothing helpful to say except that I am so, so sorry that this happened. I hope that it gets resolved and those scumbags end up in jail. Amazon should NOT be allowing this to happen!
Seller_41YKljs3sPEsS
What you should have done was before sending in the items, take pictures of the items, their serial numbers, and item boxed with label, then send the item to your customer. When they open a return, have them return the item, if it was different than what you sent, send a message to the buyer stating that you sent item with serial xxxx and instead received different item, then upload pictures of the item you sent to the buyer a long with the item picture of what you received, and picture with the box the item was returned in. Then kindly ask the customer to return the correct item, I usually provide a prepaid label along with it. Most of the time the buyer backs out of returning and if they fight you have a very high chance winning like this.
Seller_41YKljs3sPEsS
What you should have done was before sending in the items, take pictures of the items, their serial numbers, and item boxed with label, then send the item to your customer. When they open a return, have them return the item, if it was different than what you sent, send a message to the buyer stating that you sent item with serial xxxx and instead received different item, then upload pictures of the item you sent to the buyer a long with the item picture of what you received, and picture with the box the item was returned in. Then kindly ask the customer to return the correct item, I usually provide a prepaid label along with it. Most of the time the buyer backs out of returning and if they fight you have a very high chance winning like this.
Seller_y45F3k1dOQuug
This is part of the long tradition of Amazon assuming sellers are a combination of criminals and slaves. EVERYTHING is set up to favor buyers. All the automated decision-making, all the seller support scripts, the dreaded seller metrics and Account Health system. All aimed at controlling merchants and catering to every whim of customers, good and bad.
Unscrupulous buyers know they can use Amazon's bias as an accomplice in thieving.
Story time:
I had a customer buy a $400 vinyl box set with very limited edition signed photo that made the set so valuable. The buyer took the signed photo out, return the rest of the set claiming one of the LPs skipped, got a full refund and that rare signed photo for free.
The customer had a non-working Email address, generic name, mail box address on the other side of the country, and no phone number. Amazon refused to help in any way.
Keep in mind, most of the time when complaining through chat, Email, or phone support, you get a bot or a completely scripted, no authority foreign worker in a support center in India.
Now, here is my suggestion for improving the state of play:
Amazon should reinstitute buyer feedback. Most of you will not remember that back in the day, sellers could rate buyers. I think it ended in 2005 or 2006. With this revived metric, sellers would have the option to warn each other about scammers and know what the history is on customers if they choose to vet when selling high value items.
Further, sellers should have access to buyer feedback based order limitation options so folks selling very expensive items can require buyers to have, for example, at least 100 positives and a 100% rating in order to be allowed to purchase particular items. And, sellers should be allowed to access as much information as possible in situations where a customer returns an expensive item incomplete/damaged or claim not to have actually received what they bought. Buyers, knowing their real details could be accessed, might be less incline toward nefarious purchasing
Here is another problem, while we are on this topic:
Even Amazon warehouse staff steal from sellers sometimes. I had a shipment with $2000 worth of inventory sent to an Amazon Warehouse in Baltimore using the Amazon UPS shipping option. Tracking showed the inventory arrived but Amazon claimed never to have received the goods. Either someone stole the stuff or lost it. Because Amazon controls the shipping, I did not have the signature required or insurance options. Amazon shut my complaints down immediately. There was literally nothing I could do but eat the huge loss.
The option to do biz outside the Amazon ecosystem isn't there for many of us, given the marketplace hegemony of past 25 years. We need to make the best of this strange, no longer new, world. I want to improve Amazon and take every opportunity to provide feedback and suggestions, including this way-too-long post.
I wish Amazon had a panel of volunteer merchants in categories like BMVD to help re-balance the playing field and offer advice on changes in features, processes and the entire seller experience.
For instance. I would immediately insist on updating the Amazon FBA new shipment process in multiple ways. The organization of this process is so bone-headed and counter-intuitive that you have to wonder who was in charge. Seemingly not a seller with any real depth of experience.
My company has been selling on Amazon for decades. It is my life. I have made a lot of money for myself and family and nearly as much for Amazon. I want to make this site better. I know a lot of other folks who do what I do feel the same way. I hope Amazon gets around to considering what it can do to help sellers feel valued.
Over this long term relationship, I have continued to figure out new ways to grow. My company has generated significant gross sales on Amazon. I would wager I am in the top 5% of companies in terms of total sales earned since the Amazon marketplace openned. Companies like mine should get the white glove treatment, not these Kafkaesque roadblocks and scripted replies from Bangalore that have nothing to do with my complaints and almost never resolve my issue.
Love ya Amazon, how about some reciprocity?
Seller_y45F3k1dOQuug
This is part of the long tradition of Amazon assuming sellers are a combination of criminals and slaves. EVERYTHING is set up to favor buyers. All the automated decision-making, all the seller support scripts, the dreaded seller metrics and Account Health system. All aimed at controlling merchants and catering to every whim of customers, good and bad.
Unscrupulous buyers know they can use Amazon's bias as an accomplice in thieving.
Story time:
I had a customer buy a $400 vinyl box set with very limited edition signed photo that made the set so valuable. The buyer took the signed photo out, return the rest of the set claiming one of the LPs skipped, got a full refund and that rare signed photo for free.
The customer had a non-working Email address, generic name, mail box address on the other side of the country, and no phone number. Amazon refused to help in any way.
Keep in mind, most of the time when complaining through chat, Email, or phone support, you get a bot or a completely scripted, no authority foreign worker in a support center in India.
Now, here is my suggestion for improving the state of play:
Amazon should reinstitute buyer feedback. Most of you will not remember that back in the day, sellers could rate buyers. I think it ended in 2005 or 2006. With this revived metric, sellers would have the option to warn each other about scammers and know what the history is on customers if they choose to vet when selling high value items.
Further, sellers should have access to buyer feedback based order limitation options so folks selling very expensive items can require buyers to have, for example, at least 100 positives and a 100% rating in order to be allowed to purchase particular items. And, sellers should be allowed to access as much information as possible in situations where a customer returns an expensive item incomplete/damaged or claim not to have actually received what they bought. Buyers, knowing their real details could be accessed, might be less incline toward nefarious purchasing
Here is another problem, while we are on this topic:
Even Amazon warehouse staff steal from sellers sometimes. I had a shipment with $2000 worth of inventory sent to an Amazon Warehouse in Baltimore using the Amazon UPS shipping option. Tracking showed the inventory arrived but Amazon claimed never to have received the goods. Either someone stole the stuff or lost it. Because Amazon controls the shipping, I did not have the signature required or insurance options. Amazon shut my complaints down immediately. There was literally nothing I could do but eat the huge loss.
The option to do biz outside the Amazon ecosystem isn't there for many of us, given the marketplace hegemony of past 25 years. We need to make the best of this strange, no longer new, world. I want to improve Amazon and take every opportunity to provide feedback and suggestions, including this way-too-long post.
I wish Amazon had a panel of volunteer merchants in categories like BMVD to help re-balance the playing field and offer advice on changes in features, processes and the entire seller experience.
For instance. I would immediately insist on updating the Amazon FBA new shipment process in multiple ways. The organization of this process is so bone-headed and counter-intuitive that you have to wonder who was in charge. Seemingly not a seller with any real depth of experience.
My company has been selling on Amazon for decades. It is my life. I have made a lot of money for myself and family and nearly as much for Amazon. I want to make this site better. I know a lot of other folks who do what I do feel the same way. I hope Amazon gets around to considering what it can do to help sellers feel valued.
Over this long term relationship, I have continued to figure out new ways to grow. My company has generated significant gross sales on Amazon. I would wager I am in the top 5% of companies in terms of total sales earned since the Amazon marketplace openned. Companies like mine should get the white glove treatment, not these Kafkaesque roadblocks and scripted replies from Bangalore that have nothing to do with my complaints and almost never resolve my issue.
Love ya Amazon, how about some reciprocity?
Seller_LTNvvFJ2jqJOv
This is why I wont sell items over a certain amount on Amazon.
Seller_LTNvvFJ2jqJOv
This is why I wont sell items over a certain amount on Amazon.
Seller_bzNkMfBBSBgU0
We keep a lawyer on retainer. If we are being defrauded as in your case, we file police report immediately. They shortly after will get a detective calling them and telling them they are looking at felony charges of grand theft. In 100% of these cases the issue has been resolved immediately. Amazon sometimes gets it wrong and you need to protect your interest. Good luck in your business.
Seller_bzNkMfBBSBgU0
We keep a lawyer on retainer. If we are being defrauded as in your case, we file police report immediately. They shortly after will get a detective calling them and telling them they are looking at felony charges of grand theft. In 100% of these cases the issue has been resolved immediately. Amazon sometimes gets it wrong and you need to protect your interest. Good luck in your business.
Seller_Yx3NTcwHOtXHP
Amazon has become a big time fraud. They have taught these criminals how to do it.
Seller_Yx3NTcwHOtXHP
Amazon has become a big time fraud. They have taught these criminals how to do it.
Seller_j9ETXAWOAKxat
this is horrible. meanwhile im struggling trying to get my account in good standing after a customer said sneakers were counterfeit. i never got them back. Amazon issued a return and my account is pending deactivation. i provided both online invoice from nike and physical receipt and still its not enough. but your situation is so much more worst than mines. unreal. hop the outcome is THE RIGHT ONE!
Seller_j9ETXAWOAKxat
this is horrible. meanwhile im struggling trying to get my account in good standing after a customer said sneakers were counterfeit. i never got them back. Amazon issued a return and my account is pending deactivation. i provided both online invoice from nike and physical receipt and still its not enough. but your situation is so much more worst than mines. unreal. hop the outcome is THE RIGHT ONE!
Seller_WAZNnMBpd99sI
We wonder if Amazon itself should be brought into the fraud case?
It would seem that, IF Amazon can be showed to have been aware of these bad apples, or having been made aware, they have in place, or took action to protect Amazon's Customers from 3rd Party Sellers.
Would this be of interest to the current FTC investigation into Amazon.
asking for a friend.
Seller_WAZNnMBpd99sI
We wonder if Amazon itself should be brought into the fraud case?
It would seem that, IF Amazon can be showed to have been aware of these bad apples, or having been made aware, they have in place, or took action to protect Amazon's Customers from 3rd Party Sellers.
Would this be of interest to the current FTC investigation into Amazon.
asking for a friend.
