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Seller_8ChE0xGhUmFfx
Negative pay me
I have sold a few products but it is not showing me my account level reserve balance. It is showing zero with a negative balance to be charge for shipping. I am confused and why am I not be paid ?
Tags:Payments
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Seller_i6S8knzW6zU6Z
Hi @Seller_8ChE0xGhUmFfx,
Have you already seen this page (https://sellercentral.amazon.com/help/hub/reference/G16261) on negative account balances? The short version is that a negative balance occurs if the amount of fees owed and refunds issued exceeds your sales during a settlement period.
The Payments Report provides a detailed summary of all credits and charges applied to your account.
I hope this helps.
Best regards, Michael
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Seller_rI7BZIczK8iAC
Go to "Payments" - "Transaction View": there you see all the payments for sales and Amazon's charge.
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