Hi @Seller_tB6VBkKkZl5Ja,

I understand it's frustrating when your money is held in reserve. Let me help you check what's happening and what you can do about it.

First, you can find out exactly why your funds are being held by going to your Payments report > Statement View tab > Closing Balance section and clicking "View Details" next to the unavailable balance (see how to check your unavailable balance).

Account level reserves are actually quite normal on Amazon. They help ensure there are enough funds available for potential refunds, claims, or chargebacks (more about account level reserves).

Several things can trigger a reserve:

• Open A-to-z Guarantee claims (these typically take 14+ days to resolve)
• Recent chargebacks within the past 90 days
• Performance metrics that need improvement
• Account review (common for new sellers or when sales patterns change)
• Local tax requirements in your region

Once you've checked the specific reason in your Payments report, you might be able to speed up the release of your funds. For instance, if there are any open A-to-z claims or chargebacks, responding to those would be a good first step.