Shipment Was Automatically Closed In Error

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
user profile
Seller_xmioiKBztMvbK

Shipment Was Automatically Closed In Error

One of our shipments, Shipment ID FBA1899WGVBW, was automatically closed after 90 days. We believe that this was closed in error since the 4230 Units units were delivered successfully.

We have the signed BOL and packing list.

Amazon Support is not very responsive. What can we do to resolve this issue?

19 views
2 replies
Tags:Lost shipment
00
Reply
0 replies
user profile
Jameson_Amazon

Hi @A1BJ0QQZ8X9FHO,

Thank you for reaching out about this! I apologize for the confusion this situation has caused.

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here!

Thanks again,

Jameson

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_yer6ouqPMKML2
user profile
Seller_qspacd4HqiPpS
user profile
Seller_DqITITCZNGyYV