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Please Help Me With Ocean Frieght ISA ID
Somebody, please help me. I recently shipped goods via ocean freight to Amazon FBA directly and shared the container ID for tracking. I updated the same tracking information on the FBA shipment. Now, the shipment is at the port, and the shipper has shared an ISA ID with me. I am confused, and Amazon Seller Support is not responding regarding this issue. Can someone please tell me where to update this ISA ID and how it works with Amazon?
Thanks
0 replies
Seller_CW0P5hgbsiqWX
Who did the shipping? You, a consolidator, or Amazon?
CR_Amazon
@Seller_CrDGKeTD5W34o
Hi there, CR here. I wanted to hop in to see if we could get some additional details from you here. Would you mind providing more information around what is going on here? @Seller_CW0P5hgbsiqWXhad a great question above that can further help here.
Depending on the situation, they may not be able to provide any guidance here depending on how shipment was created etc. Would you mind sharing your case # you have opened with Seller Support?
We'll hang here for your reply.
CR_Amazon
