Please read my issue completely.....

From 17th September the delivery associate started sending me mail with otp including his name and number {Moderator Edit (Sakura) personal data } i tried many time to call him but he did not received the call once he received the call when i called him by alternate number then he said that he doesn't have my product and cuts the call. again on 25th September i called him he received and said that your product is missing. while when i track the return package from seller central it shows that delivery was attempted 3 time but otp were not provided and the package returned back to sender.

but how is this possible while he never visited my place neither called me from his side to collect the returned package. anyone can check his call record he never called me from his side and neither visited my place, i have cctv working 24/7 .

i request to whoever checking this message please help me to get back my returned package and take strict action against this delivery associate. he is not seller friendly, he is thief. he frustrated me by his action.

5 month ago he was acting same and i lost one of my returned product and no body helped me in seller support to get refund. please help and take strong action against this delivery associate.

I had raised issue against this delivery associate but no action taken

Response id:- R_4r6N1IfxHn410Bh

I am new seller on Amazon and Continuously 5 orders got cancelled in easeasy ship Because the delivery boy did not come to pick up the order. I talked to Amazon seller support but all they could tell me was to fill up a missed pickup form. I'm tiered od all this things. There is no other way to do this.And I filled the missed pickup form but I haven't received any solution yet. My orders are still getting cancelled. What can I do now . so I delete all my listing and deleting my account.

Hello team

I filled a claim for return not recieved, but your team denied claim by stating that- Policy: All SAFE-T claims should be filed within 15 calendar days from the date the shipment was marked as "returned or delivered to seller" in Seller Central.

I mentioned that product not returned to me. There is no return tracking nor return Proof of delivery mail.

Please check and do needful. My product is lost and compensate for my loss.

Order id- 407-8285489-1873160

Claim id- 32667-73346-8706442

Reason- Return Order Item(s) not received

Refund Date-21/2/2025

Claim Date- 25/3/2025