delivery associate did not returned my product.
Please read my issue completely.....
From 17th September the delivery associate started sending me mail with otp including his name and number {Moderator Edit (Sakura) personal data } i tried many time to call him but he did not received the call once he received the call when i called him by alternate number then he said that he doesn't have my product and cuts the call. again on 25th September i called him he received and said that your product is missing. while when i track the return package from seller central it shows that delivery was attempted 3 time but otp were not provided and the package returned back to sender.
but how is this possible while he never visited my place neither called me from his side to collect the returned package. anyone can check his call record he never called me from his side and neither visited my place, i have cctv working 24/7 .
i request to whoever checking this message please help me to get back my returned package and take strict action against this delivery associate. he is not seller friendly, he is thief. he frustrated me by his action.
5 month ago he was acting same and i lost one of my returned product and no body helped me in seller support to get refund. please help and take strong action against this delivery associate.
I had raised issue against this delivery associate but no action taken
Response id:- R_4r6N1IfxHn410Bh
1 reply
Sakura_Amazon_
Hello @Seller_Rrswnj0HUXnRh,
This is Sakura from Amazon.
Could you clarify if it was an external delivery company that was handling this return?
I see that you have already created a thread regarding this topic.
Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums.
Additionally, I understand that this situation is frustrating; however, please remember that we can't share personal information or contact details of individuals on our Forums, as it goes against our Forums Guidelines.I have moderated your post to remove the personal details of the delivery associate.
Regards,
Sakura
