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How to contact amazon seller support?
I want to talk to customer support over phone. But can not find any phone numbers.
https://sellercentral.amazon.com/cu/contact-us?hhSupport=true&hhFooter=true . this link gives me nuts, asks me questions, gives us useless links, but does not give me information about how to call / chat / or get call from real person from seller support.
Maybe there is no real customer representatives in amazon seller support? Or I did something wrong
7 replies
Seller_i3DcETKK41A76
- Go back to the link you provided. Type 123 in the Tell us how we can help box (you can type anything really).
- Click ‘Get Help’
- Look at the bottom of the widget, and you will notice a new link ‘Contact Us’ appears after you click ‘Get Help’
- Click ‘Contact Us’
- This should take you to the page to select the reason for the contact - choose what it is
Now, based on your account, and the reason for the contact, you will be provide the methods of contact; phone, email or both. If you do not have a phone option appearing, then either that type of issue is only to be done via email, or you do not have a Professional Selling Plan account (i.e. paying the $39.99 monthly subscription fee).
If phone is an option, provide your callback number. Amazon will call you usually within a few seconds of submitting it. Amazon operates on a ‘callback’ option and why you cannot find a phone number.
Seller_oahPyJgVEZB9P
There’s a trick to bypass all that. Use cell phone or read here. It’s discussed extensively.
Seller_vjeE5qYn999QA
We agree completely. YOU did nothing wrong. Amazon has Absolutely USELESS seller support. Might as well say they don’t offer. Wasted more than 1/2 day more than once, just trying to access our account. Were late in fulfilling order, as they, after 3 HOURS on the phone, could not give us address.
You are also right - links they send to verify your account are only usable IF you can access your account!
Seller_lIxjaNyFg9YRi
There is no live person to talk to in seller central support
Seller_AAtAlIHUBtOGN
Seller Support for us is the absolute worst. They read off cue cards and have never sold one issue I have. Its a joke. My dog can do a better job than them. Im so tired of it.
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