Countries
Read only
Featured Offer Dropped to 0% After Discounts Expired – Is This a Bug?
Hi fellow sellers,
I need some help or clarification on a frustrating issue. Up until yesterday, my Featured Offer percentage on my Seller Central dashboard was at 100%. However, as of today, it has inexplicably dropped to 0%, and I’m really confused as to why this is happening.
Here’s the situation:
From 10/14/2024 to 10/18/2024, I was running a 5% price discount along with an Exclusive Prime Discount of 10% for the same period. Once the discounts expired on 10/18, I noticed the Featured Offer percentage plummeted to 0%.
Now, my stock levels are good, prices are competitive, and customer reviews are solid, so I can’t figure out why this happened. It’s ridiculous that after offering discounts and promotions, my Featured Offer drops completely! I don’t see any reason for this, and I haven’t made any changes that would affect my eligibility for the Buy Box.
Has anyone else experienced this? Could this be a system glitch, or am I missing something? Any insights or advice would be greatly appreciated!
Thanks in advance!
0 replies
Seller_DdmPiA1p1S2Wu
I also noticed mine showing 0% when I looked at it yesterday. It wasn't accurate, though. Seems to be a glitch.
Seller_7Ei7ntto5WiRd
hi
I have same bug.
see my post https://sellercentral.amazon.com/seller-forums/discussions/t/acd3ebcb-3543-4907-bced-a6bfa9dbb08d?
Quincy_Amazon
Hello @Seller_rkEJJ9Ys1cqXH
Thank you for posting your inquiry to the Forums. I came across your post and wanted to inquire whether this concern is still persisting or if the issue has been resolved. If you still need assistance on this concern, I would suggest opening a case with our Support team for troubleshooting. If you have already opened a case, please feel free to provide the case ID number to this thread and I can take a look.
I have included some resources below on featured offer eligibility for your reference if needed:
Regards,
Quincy_Amazon
Similar Discussions
