Countries
Read only
UPS down on Amazon Shipping again?
Am I the only one? It's been down for me since last night. It's shipping time, help...
89 replies
Seller_xChY9wAo7PTVr
I just got my answer, searched the Amazon AI and here is the answer, not sure how I missed this, no more UPS shipping with Amazon Shipping? Nice Friday morning surprise:
Seller Assistant
I understand your frustration. As an Amazon seller, I want to ensure you have the best shipping options available to you. Unfortunately, UPS shipping is not currently offered through Amazon’s Buy Shipping services [1].
However, there are other carrier options you can use for your MFN orders:
USPS [1]
FedEx [1]
OnTrac [1]
To access these carrier services through Amazon, you can:
Go to the “Buy Shipping” section in Seller Central. [1]
Select the carrier and shipping service that best fits your needs. [1]
Print the shipping label and affix it to your package. [1]
I know it can be inconvenient when a preferred carrier isn’t available, but I hope these alternative options help. Please let me know if you have any other questions!
Seller_gpEuDGKbDFJKS
This is ridiculous that Amazon can't keep UPS up.
The worst part of this is it takes them forever to fix it. I believe they Amazon needs new people in their IT department that knows what they're doing. My other sites hosting servers support is on any problem ASAP and it gets fixed extremely fast. And then we have Amazon which takes forever. And all it does is put me further and further behind.
Seller_FSgXsuWPklUof
This whole week is like that. UPS option is on and off. We unlinked and linked the UPS account and still not working. We can't ship anything out in the pass two days. Amazon, USPS and Fedex shipping fee are crazy high
KJ_Amazon
Hello @Seller_xChY9wAo7PTVr
Are you still experiencing issues selecting UPS shipping services in Buy Shipping? Is UPS not appearing at all? Is it showing but ineligible due to stated reasons?
I just checked several accounts and UPS services were available as expected.
If you and other sellers are still having issues with UPS, please file and share a support case with details about the problem.
Seller_gpEuDGKbDFJKS
I just refreshed my screen and still have no UPS available period
Seller_FSgXsuWPklUof
I have talked to 5 agents and they just forward me to different agent. No one can fix it. UPS shipping is in the gray color. Just like the picture other seller posted. It has been like this for the whole week. Once a while, UPS will show up and allow me to select it.
Seller_xChY9wAo7PTVr
I really like the option of UPS in Amazon shipping to avoid huge UPS bills... Also my own UPS account is now managed by Worldwide Express, which makes it even more confusing.
KJ_Amazon
Thank you for sharing that screen.
Your best next step is to file a support case with order details and those ineligible messages you are seeing, and share the case ID for review.
KJ_Amazon
Seller_2MN0wB77bz7wc
Still down. its 1:19PM and its Friday a short day for us,. We need to ship UPS What is going on ! @KJ_Amazon
Seller_xChY9wAo7PTVr
Case ID 17416725821, no reply, had to ship with my UPS account just before UPS. quite an unpleasant dance.
Seller_ZgqUosUW8b2NK
I only have FedEx and USPS available, but when I try to purchase the FedEx label, I get an error message.
Seller_xChY9wAo7PTVr
Started a chat with Amazon support. 'The Team' will contact me.
In the meantime in the real shipping world 20 orders backed up... and still.
Seller_oK50EGJNcAR7P
Still down. its 1:19PM and its Friday a short day for us,. We need to ship UPS What is going on ! @KJ_Amazon
Seller_xChY9wAo7PTVr
I am wondering if these changes are coming early into play?
Similar Discussions
