user profile
Sign in
user profile

When did Prime 2 day shipping begin promising to arrive in 7 days?

by Seller_DFnh8IblJsaHF

Most of my orders as a customer lately say they are in stock and give me the option to use my Prime 2 day shipping but the date the package is promised by is often 7 days out. How is that 2 day shipping? What am I paying for Prime for if a merchant fulfilled item will likely arrive faster? I would not get away with this when I offer Seller Fulfilled Prime.

Tags: Fulfillment, Prime, Seller fulfilled, Shipping
90
1063 views
41 replies
Reply
41 replies
Quick filters
Sort by
user profile
Seller_jglZowc8rO988
In reply to: Seller_DFnh8IblJsaHF's post

see here for detailed discussion ad nauseum

Reply
20
user profile
Seller_lYLz1roOGTQRE
In reply to: Seller_DFnh8IblJsaHF's post

It’s 2-day SHIPPING, not 2nd day delivery. It will be shipped in two days. And that shipping range is only for business days. So if you order late in the afternoon on a Saturday on a long weekend the item will not be shipped until Tuesday… Then it takes a couple of days to be delivered. Or if you order late Saturday on a normal weekend and the item is on the other side of the country it will take five or six days.

They usually do better, but their acceptable limit is two days to ship.

Reply
10
user profile
Seller_WQj6Zg0jH6DBA
In reply to: Seller_DFnh8IblJsaHF's post

I am always amazed amused when I see this comment/mindset.

Seller-fulfilled prime isn’t even close to the same standard as Amazon-fulfilled prime.

SFP is very rarely actually a 2-day delivery. The sellers that only offer sfp on wed-Fri are working on a “blistering” 4-5 day turn-around.

Reply
00
user profile
Seller_DFnh8IblJsaHF
In reply to: Seller_DFnh8IblJsaHF's post

lol wow

Reply
00
user profile
Seller_eKF1L3i4LxO1i
In reply to: Seller_DFnh8IblJsaHF's post

The truth is that Prime delivery is whatever it says on any particular catalog page.

Generally, that is delivery within two days (excluding Sundays) if you order early enough in the day. (But I do sometimes see “Free delivery in 3-5 days” messages.)

I just opened 10 listings at random offering Prime shipping by Amazon. All of them advertised “FREE delivery by Saturday” if I ordered in the next few hours.

Sorry, @RedWing, but I think you are wrong on this one.

Maybe you could point out the “written requirements”?

Reply
40
user profile
Seller_eKF1L3i4LxO1i
In reply to: Seller_DFnh8IblJsaHF's post

It also says this on the Prime Delivery information page (bold added):

FREE Two-Day Shipping
Over 100 million items that arrive two business days after they ship

Unlimited shipping, no minimum order threshold
Available in areas across the US
Learn more

I’m not saying that there aren’t a lot of exceptions, but generally the expectation of Prime has been that you get the item within 2 days.

Reply
30
user profile
Seller_DFnh8IblJsaHF
In reply to: Seller_DFnh8IblJsaHF's post

I was given a $5 refund when I asked customer service why I purchased an item with Prime that was stated to be in stock and the promised delivery date I was forced to agree to was 7 days later. "Forced, because I wanted the item and they were the only seller. Had there been a 3p MF seller, I would have used them and probably gotten the item sooner.

I would never have paid for a Prime membership if all it meant was that once it eventually shipped, it would arrive 2 business days after that. No, it clearly explained that delivery would be 2 days later. Not shipment, delivery. I get the difference and paid membership for that difference.

Reply
10
user profile
Seller_DFnh8IblJsaHF
In reply to: Seller_DFnh8IblJsaHF's post

The things I’ve been buying that I am getting promises of delivery 7 days out are stated to be in stock and would go in a standard bubble envelope by First class mail. And if there were 3p MF sellers, I would most likely get the item quicker through them even if they were at the opposite coast.

Reply
00
user profile
Seller_H9Fq5TweiyLYU
In reply to: Seller_DFnh8IblJsaHF's post

When trying to figure out actual Prime shipping item arrival times these days you have to look at each listing and see what the guarantee is. Depending on the time of day and actual stock available items will either have “Want it by date? Order with in XX amount of time and choose two-day shipping.” Listings that says that guarantee will actually arrive in by that date. If there is no guarantee sentence and it just says “Free Two-Day Shipping” or “Prime 4-5 Days” then the item will not actually arrive in two days. Free two day shipping items mean the item is out of stock and will ship via a 2 day shipping option once Amazon gets it in stock and is available to ship it. Prime 4-5 days is when an item is in stock however takes an extended time to fulfill (Small & Light program items usually have this banner which is why you are seeing it more commonly as the program becomes more popular).

Amazon is trying to offer more items under the prime badge while still saving money on parcel shipping and not actually shipping everything for delivery within 2 days of your order.

Reply
00
user profile
Seller_RLzvwbcwCwG3P
In reply to: Seller_DFnh8IblJsaHF's post

Amazon can’t afford to hire more packing slaves at low wages to get your package mailed out same day. Just give them all your money and be quiet

Reply
00
Go to original post

Similar Discussions