We created more than 10 listings today with seller fulfilled prime shipping template. Our SFP is normal and all our exisitng listings are showing prime shipping options for prime members. However, the listings created today are all showing only regular shipping with no prime shipping. We created a case (ID: 17016267911) and the customer service just asked us to wait for 24 hours.

We tried to change to different shipping templates and it seems that the system did pick it when we changed to a slower shipping template. However, prime shipping was still not working.

This can significantly impact our 1-day and 2-day view percentage matrix. We want Amazon to quickly take actions on it to avoid our SFP being suspended because of the performance matrix due to the uncontrollable reason.

@Sandy_Amazon @Danika_Amazon