Seller_LbfRc3OccVjpz
OTDR - SEE SCREEN SHOT - WHY IS AMAZON PROMISING CUSTOMERS NEXT DAY/2DAY EDD WHEN MY SHIPPING IS SET UP TO USE UPS GROUND SAVER OR USPS GROUND ADVANTAGE
OTDR - SEE SCREEN SHOT - WHY IS AMAZON PROMISING CUSTOMERS NEXT DAY/2DAY EDD WHEN MY SHIPPING IS SET UP TO USE UPS GROUND SAVER OR USPS GROUND ADVANTAGE
WHEN I CLICK MY SHIPPING , IT SHOWS DELIVERY TIME EXCLUDING PROCESSING, 3-5 DAYS
WHY IS THE EDD ON HALF OF THESE WITHIN 1-2 DAYS OF THE ORDER OR EXPECTED SHIPPING DATE?
IF I HAD ELECTED UPS NEXT DAY AIR- THAT MAKES SENSE BUT THIS IS THE SLOWEST SHIPPING SERVICE AND MY SET TRANSIT TIME IS 3-5 DAYS
Tags:Fulfillment, Order defects, Seller fulfilled, UPS, USPS
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1 reply
Dominic_Amazon
Hi @Seller_LbfRc3OccVjpz,
Dominic from Amazon here, are these orders impacting your OTDR. This may be related to your shipping settings template.
Please provide any additional information you can, like a case ID to help.
Best,
Dominic
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