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News_Amazon

Free returns on Fashion items for seller-fulfilled orders

Effective October 26, 2021, all seller-fulfilled offers on Fashion items will feature a free return message and Selling Partners will no longer be able to deduct the return shipping fee for Fashion items listed under Apparel, Shoes, Jewelry, and Watches in the US.

We believe in listening to our customers’ feedback and responding with actions that focus on improving their buying experience every time they shop or return an item in our stores. Amazon Fashion customers are not fully satisfied with the current return experience of seller-fulfilled orders. For Amazon-fulfilled orders of Fashion items, we already offer free returns and customers expect the same return experience for seller-fulfilled orders.

We would like to take this opportunity to remind you that our Return Policies already require Selling Partners to have return policies that are at least as favorable as the Amazon return policies.

For more information, see Free returns of Fashion items for seller–fulfilled orders.

4.8K views
252 replies
Tags:News and Announcements
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252 replies
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Seller_jZWpyInw8RkYT
In reply to: News_Amazon's post
This post has been deleted
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Seller_64imDp2VLMoUG
In reply to: News_Amazon's post

Guess our prices are going up… again…

:grimacing:

660
user profile
Seller_2h9slubBWmK8P
In reply to: News_Amazon's post

If they didn’t charge us for return shipping, that would be better. Sadly now with the super long “holiday returns”, this new rule stinks too.

220
user profile
Seller_SWaugUKXu61jv
In reply to: News_Amazon's post

So, who is going to pay the return shipping fees? Amazon?
“Amazon Fashion customers are not fully satisfied with the current return experience of seller-fulfilled orders.” ??? Who care the seller’s experience if Amazon ask seller to responsible for return shipping fees?

50
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Seller_Ha6JyVvDK6Ybs
In reply to: News_Amazon's post
This post has been deleted
00
user profile
Seller_aVmTdYD2j1uGo
In reply to: News_Amazon's post

Knock, Knock, Knock, Hellooo… Anyone hearing the final bell ringing for seller fulfilled merchants starting to ring yet?

Amazon is actively trying to knock out seller fulfilled merchants, one cut at a time. My guess, within the year it will be ALL categories requiring free returns.

270
user profile
Seller_tvUnTMOounkGW
In reply to: News_Amazon's post

All products listed under Apparel, Shoes, Handbags, Jewelry, and Watches are considered for the purpose of this policy.

:rage:

I don’t hear that. I mean seriously, if they wanted that all that they have to say is “goodbye”.

Pretty clear. Amazon will charge the sellers. :rage:

100
user profile
Seller_suMWpxOwaofed
In reply to: News_Amazon's post

Better changing Free shipping to charge customer for shipping then. So that it they return it the money that we can refund is for the product only.

110
user profile
Seller_SMBBuZYnZVrDY
In reply to: News_Amazon's post

The plan to remove FBM slowly churning its wheels!

100
user profile
Seller_Wvs1oHDUVPC6o
In reply to: News_Amazon's post
This post has been deleted
00
user profile
News_Amazon

Free returns on Fashion items for seller-fulfilled orders

Effective October 26, 2021, all seller-fulfilled offers on Fashion items will feature a free return message and Selling Partners will no longer be able to deduct the return shipping fee for Fashion items listed under Apparel, Shoes, Jewelry, and Watches in the US.

We believe in listening to our customers’ feedback and responding with actions that focus on improving their buying experience every time they shop or return an item in our stores. Amazon Fashion customers are not fully satisfied with the current return experience of seller-fulfilled orders. For Amazon-fulfilled orders of Fashion items, we already offer free returns and customers expect the same return experience for seller-fulfilled orders.

We would like to take this opportunity to remind you that our Return Policies already require Selling Partners to have return policies that are at least as favorable as the Amazon return policies.

For more information, see Free returns of Fashion items for seller–fulfilled orders.

4.8K views
252 replies
Tags:News and Announcements
40
Reply
user profile

Free returns on Fashion items for seller-fulfilled orders

by News_Amazon

Effective October 26, 2021, all seller-fulfilled offers on Fashion items will feature a free return message and Selling Partners will no longer be able to deduct the return shipping fee for Fashion items listed under Apparel, Shoes, Jewelry, and Watches in the US.

We believe in listening to our customers’ feedback and responding with actions that focus on improving their buying experience every time they shop or return an item in our stores. Amazon Fashion customers are not fully satisfied with the current return experience of seller-fulfilled orders. For Amazon-fulfilled orders of Fashion items, we already offer free returns and customers expect the same return experience for seller-fulfilled orders.

We would like to take this opportunity to remind you that our Return Policies already require Selling Partners to have return policies that are at least as favorable as the Amazon return policies.

For more information, see Free returns of Fashion items for seller–fulfilled orders.

Tags:News and Announcements
40
4.8K views
252 replies
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252 replies
252 replies
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user profile
Seller_jZWpyInw8RkYT
In reply to: News_Amazon's post
This post has been deleted
1460
user profile
Seller_64imDp2VLMoUG
In reply to: News_Amazon's post

Guess our prices are going up… again…

:grimacing:

660
user profile
Seller_2h9slubBWmK8P
In reply to: News_Amazon's post

If they didn’t charge us for return shipping, that would be better. Sadly now with the super long “holiday returns”, this new rule stinks too.

220
user profile
Seller_SWaugUKXu61jv
In reply to: News_Amazon's post

So, who is going to pay the return shipping fees? Amazon?
“Amazon Fashion customers are not fully satisfied with the current return experience of seller-fulfilled orders.” ??? Who care the seller’s experience if Amazon ask seller to responsible for return shipping fees?

50
user profile
Seller_Ha6JyVvDK6Ybs
In reply to: News_Amazon's post
This post has been deleted
00
user profile
Seller_aVmTdYD2j1uGo
In reply to: News_Amazon's post

Knock, Knock, Knock, Hellooo… Anyone hearing the final bell ringing for seller fulfilled merchants starting to ring yet?

Amazon is actively trying to knock out seller fulfilled merchants, one cut at a time. My guess, within the year it will be ALL categories requiring free returns.

270
user profile
Seller_tvUnTMOounkGW
In reply to: News_Amazon's post

All products listed under Apparel, Shoes, Handbags, Jewelry, and Watches are considered for the purpose of this policy.

:rage:

I don’t hear that. I mean seriously, if they wanted that all that they have to say is “goodbye”.

Pretty clear. Amazon will charge the sellers. :rage:

100
user profile
Seller_suMWpxOwaofed
In reply to: News_Amazon's post

Better changing Free shipping to charge customer for shipping then. So that it they return it the money that we can refund is for the product only.

110
user profile
Seller_SMBBuZYnZVrDY
In reply to: News_Amazon's post

The plan to remove FBM slowly churning its wheels!

100
user profile
Seller_Wvs1oHDUVPC6o
In reply to: News_Amazon's post
This post has been deleted
00
user profile
Seller_jZWpyInw8RkYT
In reply to: News_Amazon's post
This post has been deleted
1460
user profile
Seller_jZWpyInw8RkYT
In reply to: News_Amazon's post
This post has been deleted
1460
Reply
user profile
Seller_64imDp2VLMoUG
In reply to: News_Amazon's post

Guess our prices are going up… again…

:grimacing:

660
user profile
Seller_64imDp2VLMoUG
In reply to: News_Amazon's post

Guess our prices are going up… again…

:grimacing:

660
Reply
user profile
Seller_2h9slubBWmK8P
In reply to: News_Amazon's post

If they didn’t charge us for return shipping, that would be better. Sadly now with the super long “holiday returns”, this new rule stinks too.

220
user profile
Seller_2h9slubBWmK8P
In reply to: News_Amazon's post

If they didn’t charge us for return shipping, that would be better. Sadly now with the super long “holiday returns”, this new rule stinks too.

220
Reply
user profile
Seller_SWaugUKXu61jv
In reply to: News_Amazon's post

So, who is going to pay the return shipping fees? Amazon?
“Amazon Fashion customers are not fully satisfied with the current return experience of seller-fulfilled orders.” ??? Who care the seller’s experience if Amazon ask seller to responsible for return shipping fees?

50
user profile
Seller_SWaugUKXu61jv
In reply to: News_Amazon's post

So, who is going to pay the return shipping fees? Amazon?
“Amazon Fashion customers are not fully satisfied with the current return experience of seller-fulfilled orders.” ??? Who care the seller’s experience if Amazon ask seller to responsible for return shipping fees?

50
Reply
user profile
Seller_Ha6JyVvDK6Ybs
In reply to: News_Amazon's post
This post has been deleted
00
user profile
Seller_Ha6JyVvDK6Ybs
In reply to: News_Amazon's post
This post has been deleted
00
Reply
user profile
Seller_aVmTdYD2j1uGo
In reply to: News_Amazon's post

Knock, Knock, Knock, Hellooo… Anyone hearing the final bell ringing for seller fulfilled merchants starting to ring yet?

Amazon is actively trying to knock out seller fulfilled merchants, one cut at a time. My guess, within the year it will be ALL categories requiring free returns.

270
user profile
Seller_aVmTdYD2j1uGo
In reply to: News_Amazon's post

Knock, Knock, Knock, Hellooo… Anyone hearing the final bell ringing for seller fulfilled merchants starting to ring yet?

Amazon is actively trying to knock out seller fulfilled merchants, one cut at a time. My guess, within the year it will be ALL categories requiring free returns.

270
Reply
user profile
Seller_tvUnTMOounkGW
In reply to: News_Amazon's post

All products listed under Apparel, Shoes, Handbags, Jewelry, and Watches are considered for the purpose of this policy.

:rage:

I don’t hear that. I mean seriously, if they wanted that all that they have to say is “goodbye”.

Pretty clear. Amazon will charge the sellers. :rage:

100
user profile
Seller_tvUnTMOounkGW
In reply to: News_Amazon's post

All products listed under Apparel, Shoes, Handbags, Jewelry, and Watches are considered for the purpose of this policy.

:rage:

I don’t hear that. I mean seriously, if they wanted that all that they have to say is “goodbye”.

Pretty clear. Amazon will charge the sellers. :rage:

100
Reply
user profile
Seller_suMWpxOwaofed
In reply to: News_Amazon's post

Better changing Free shipping to charge customer for shipping then. So that it they return it the money that we can refund is for the product only.

110
user profile
Seller_suMWpxOwaofed
In reply to: News_Amazon's post

Better changing Free shipping to charge customer for shipping then. So that it they return it the money that we can refund is for the product only.

110
Reply
user profile
Seller_SMBBuZYnZVrDY
In reply to: News_Amazon's post

The plan to remove FBM slowly churning its wheels!

100
user profile
Seller_SMBBuZYnZVrDY
In reply to: News_Amazon's post

The plan to remove FBM slowly churning its wheels!

100
Reply
user profile
Seller_Wvs1oHDUVPC6o
In reply to: News_Amazon's post
This post has been deleted
00
user profile
Seller_Wvs1oHDUVPC6o
In reply to: News_Amazon's post
This post has been deleted
00
Reply

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