Free returns on Fashion items for seller-fulfilled orders
Effective October 26, 2021, all seller-fulfilled offers on Fashion items will feature a free return message and Selling Partners will no longer be able to deduct the return shipping fee for Fashion items listed under Apparel, Shoes, Jewelry, and Watches in the US.
We believe in listening to our customers’ feedback and responding with actions that focus on improving their buying experience every time they shop or return an item in our stores. Amazon Fashion customers are not fully satisfied with the current return experience of seller-fulfilled orders. For Amazon-fulfilled orders of Fashion items, we already offer free returns and customers expect the same return experience for seller-fulfilled orders.
We would like to take this opportunity to remind you that our Return Policies already require Selling Partners to have return policies that are at least as favorable as the Amazon return policies.
For more information, see Free returns of Fashion items for seller–fulfilled orders.
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Guess our prices are going up… again…
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If they didn’t charge us for return shipping, that would be better. Sadly now with the super long “holiday returns”, this new rule stinks too.
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So, who is going to pay the return shipping fees? Amazon?
“Amazon Fashion customers are not fully satisfied with the current return experience of seller-fulfilled orders.” ??? Who care the seller’s experience if Amazon ask seller to responsible for return shipping fees?
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Knock, Knock, Knock, Hellooo… Anyone hearing the final bell ringing for seller fulfilled merchants starting to ring yet?
Amazon is actively trying to knock out seller fulfilled merchants, one cut at a time. My guess, within the year it will be ALL categories requiring free returns.
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All products listed under Apparel, Shoes, Handbags, Jewelry, and Watches are considered for the purpose of this policy.
I don’t hear that. I mean seriously, if they wanted that all that they have to say is “goodbye”.
Pretty clear. Amazon will charge the sellers.
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Better changing Free shipping to charge customer for shipping then. So that it they return it the money that we can refund is for the product only.
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The plan to remove FBM slowly churning its wheels!
