I have been selling for almost a month and I have bay box but when someone searches for me by some search term and my product appears next to the other competitors, mine does not have the add to cart button. There is only a white button that says (See options).

I think the add to cart button is more eye catching and I want to know why I don't have it?

I have set up my account and put two items on there, everything looks good but when I click "Add to Cart," then the message "Sorry, there was a problem" appears, why?

I'm a new seller. I listed my products in June. Some of them sold very well. Each listing had an "add to cart" button. I think there were customers who needed it. But on July 13th, all the "add to cart" buttons were lost. The seller team told me that my selling price did not comply with the recommended quote. But this is very strange. 5,000 listings did not comply with the recommended quote on the same day. After all, just one day ago, each listing had an "add to cart" button. My Account Health is normal and there are no non-compliant items , I'm helpless and anxious. I don't know who to turn to for help now?

This is the case ID 15633440351 and case ID 15659475891 that I initiated. It told me that one listing did not meet the recommended quotation, but it did not solve the problem that all listing did not have the "Add to cart" button.