hello.
i’m in a sticky situation. i made as typo when entering the amount of a particular item i had on hand. i caught it, made the correction, but amazon’s stupid inventory system took soooooooo long to update that nearly 2 hours after i made the correction the item still over sold. i’m only explaining this because i know someone will whine about drop shipping here.
anyway, in order to avoid a ding for canceling a shipment, i ordered the same from amazon directly (who charge more) and had it sent to the customer. but amazon shipped it using their own stupid courier, which i am beginning to assume is just a heard of paraplegic pack mules.
it has been out for delivery for 3 days now. buyer hasn’t said anything, and i’m still in the delivery window, but the lack of tracking updates is making me nervous because he can’t track it from his end. is there any way i show him the tracking? maybe an external tracking website like aftership?
thanks
Did you not enter the tracking number when you confirmed the order as shipped? If you did that, the buyer can view the tracking.
The buyer probably has the package and you are worrying for naught.
Barb
Depending on the endpoint, AMZL_US can really suck. Sorry. In my area (Fresno, CA) we’re lucky enough to have the little white van contract driver who seems to have a regular schedule for the corridor. There have been a handful of drivers in the past two years and they are all affable – many times pleasant. Of course, it might help to be friendly. Once in a while the Amazon Flex drivers show up (they are like Uber for Amazon FC deliveries), and that can be a crapshoot. Sometimes they ring the doorbell. Sometimes they’re pretty cool. It may depend on how their last 5 stops went.
That being said, Amazon really needs to step up their service commitment here, as both physical delivery and tracking are --customer-- Buyer-facing. You can see some recent horror stories of AMZL_US on reddit. It’s disheartening.
As of now, there is no external tracking display and no feed for a service like aftership to hook into – and so only the ordering Buyer can see the tracking. You’d have to take a screenshot and message the Buyer (using B-S messaging, natch) with it, as this particular Buyer is your customer – not the dropshipper’s customer.
AFAIK, There is no way to track “Amazon Shipping” tracking numbers… unless they are for an Amazon order.
This carrier in particular is bad. Always LIES about delivery. It was this carriers MIA packages that caused me to be more specific in my Amazon delivery address. Hasn’t helped them. Today marked as delivered. LIED. We have cameras that record everything. THERE WAS NOTHING TODAY.
hello.
i’m in a sticky situation. i made as typo when entering the amount of a particular item i had on hand. i caught it, made the correction, but amazon’s stupid inventory system took soooooooo long to update that nearly 2 hours after i made the correction the item still over sold. i’m only explaining this because i know someone will whine about drop shipping here.
anyway, in order to avoid a ding for canceling a shipment, i ordered the same from amazon directly (who charge more) and had it sent to the customer. but amazon shipped it using their own stupid courier, which i am beginning to assume is just a heard of paraplegic pack mules.
it has been out for delivery for 3 days now. buyer hasn’t said anything, and i’m still in the delivery window, but the lack of tracking updates is making me nervous because he can’t track it from his end. is there any way i show him the tracking? maybe an external tracking website like aftership?
thanks
hello.
i’m in a sticky situation. i made as typo when entering the amount of a particular item i had on hand. i caught it, made the correction, but amazon’s stupid inventory system took soooooooo long to update that nearly 2 hours after i made the correction the item still over sold. i’m only explaining this because i know someone will whine about drop shipping here.
anyway, in order to avoid a ding for canceling a shipment, i ordered the same from amazon directly (who charge more) and had it sent to the customer. but amazon shipped it using their own stupid courier, which i am beginning to assume is just a heard of paraplegic pack mules.
it has been out for delivery for 3 days now. buyer hasn’t said anything, and i’m still in the delivery window, but the lack of tracking updates is making me nervous because he can’t track it from his end. is there any way i show him the tracking? maybe an external tracking website like aftership?
thanks
Did you not enter the tracking number when you confirmed the order as shipped? If you did that, the buyer can view the tracking.
The buyer probably has the package and you are worrying for naught.
Barb
Depending on the endpoint, AMZL_US can really suck. Sorry. In my area (Fresno, CA) we’re lucky enough to have the little white van contract driver who seems to have a regular schedule for the corridor. There have been a handful of drivers in the past two years and they are all affable – many times pleasant. Of course, it might help to be friendly. Once in a while the Amazon Flex drivers show up (they are like Uber for Amazon FC deliveries), and that can be a crapshoot. Sometimes they ring the doorbell. Sometimes they’re pretty cool. It may depend on how their last 5 stops went.
That being said, Amazon really needs to step up their service commitment here, as both physical delivery and tracking are --customer-- Buyer-facing. You can see some recent horror stories of AMZL_US on reddit. It’s disheartening.
As of now, there is no external tracking display and no feed for a service like aftership to hook into – and so only the ordering Buyer can see the tracking. You’d have to take a screenshot and message the Buyer (using B-S messaging, natch) with it, as this particular Buyer is your customer – not the dropshipper’s customer.
AFAIK, There is no way to track “Amazon Shipping” tracking numbers… unless they are for an Amazon order.
This carrier in particular is bad. Always LIES about delivery. It was this carriers MIA packages that caused me to be more specific in my Amazon delivery address. Hasn’t helped them. Today marked as delivered. LIED. We have cameras that record everything. THERE WAS NOTHING TODAY.
Did you not enter the tracking number when you confirmed the order as shipped? If you did that, the buyer can view the tracking.
The buyer probably has the package and you are worrying for naught.
Barb
Did you not enter the tracking number when you confirmed the order as shipped? If you did that, the buyer can view the tracking.
The buyer probably has the package and you are worrying for naught.
Barb
Depending on the endpoint, AMZL_US can really suck. Sorry. In my area (Fresno, CA) we’re lucky enough to have the little white van contract driver who seems to have a regular schedule for the corridor. There have been a handful of drivers in the past two years and they are all affable – many times pleasant. Of course, it might help to be friendly. Once in a while the Amazon Flex drivers show up (they are like Uber for Amazon FC deliveries), and that can be a crapshoot. Sometimes they ring the doorbell. Sometimes they’re pretty cool. It may depend on how their last 5 stops went.
That being said, Amazon really needs to step up their service commitment here, as both physical delivery and tracking are --customer-- Buyer-facing. You can see some recent horror stories of AMZL_US on reddit. It’s disheartening.
As of now, there is no external tracking display and no feed for a service like aftership to hook into – and so only the ordering Buyer can see the tracking. You’d have to take a screenshot and message the Buyer (using B-S messaging, natch) with it, as this particular Buyer is your customer – not the dropshipper’s customer.
Depending on the endpoint, AMZL_US can really suck. Sorry. In my area (Fresno, CA) we’re lucky enough to have the little white van contract driver who seems to have a regular schedule for the corridor. There have been a handful of drivers in the past two years and they are all affable – many times pleasant. Of course, it might help to be friendly. Once in a while the Amazon Flex drivers show up (they are like Uber for Amazon FC deliveries), and that can be a crapshoot. Sometimes they ring the doorbell. Sometimes they’re pretty cool. It may depend on how their last 5 stops went.
That being said, Amazon really needs to step up their service commitment here, as both physical delivery and tracking are --customer-- Buyer-facing. You can see some recent horror stories of AMZL_US on reddit. It’s disheartening.
As of now, there is no external tracking display and no feed for a service like aftership to hook into – and so only the ordering Buyer can see the tracking. You’d have to take a screenshot and message the Buyer (using B-S messaging, natch) with it, as this particular Buyer is your customer – not the dropshipper’s customer.
AFAIK, There is no way to track “Amazon Shipping” tracking numbers… unless they are for an Amazon order.
AFAIK, There is no way to track “Amazon Shipping” tracking numbers… unless they are for an Amazon order.
This carrier in particular is bad. Always LIES about delivery. It was this carriers MIA packages that caused me to be more specific in my Amazon delivery address. Hasn’t helped them. Today marked as delivered. LIED. We have cameras that record everything. THERE WAS NOTHING TODAY.
This carrier in particular is bad. Always LIES about delivery. It was this carriers MIA packages that caused me to be more specific in my Amazon delivery address. Hasn’t helped them. Today marked as delivered. LIED. We have cameras that record everything. THERE WAS NOTHING TODAY.