After being rejected for brand registration last year, I opened a case and suggested to reapply 90 days later. After a long waiting period, I reapplied at the beginning of this month and got the same reasons for rejection as the first time. This application was completed step by step according to the requirements, and the reasons for rejection are in great contrast with the facts. The description is as follows:

-----a) your account was engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice submission channels or tampering with the catalog;

My answer for a): My account is new account, and did not engaged in conduct that violates Brand Registry’s policies, you can check the transaction in the platform

-----b) your application or account is related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies,

My answer for b): My account is very healthy, and didn't has violated Amazon or Brand Registry’s policies,

-----c) you are associated with one or more selling accounts as a primary owner and all of them have failed seller verification,

My answer for c): I am a new seller in Amazon, didn't sell or buy in Amazon before, this is my first time logging into Amazon and registering as a new buyer

-----d) inability to provide sufficient evidence of branding on products/packaging;

My answer for d): My products are handmade, so the packaging is printed the brand logo name, if was rejected by the reason of "inability to provide sufficient evidence of branding on products/packaging", can you tell me where the product packaging does not meet the requirements

-----e) you have a selling account that is de-activated, or f) your trademark application appears to be filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).

My answer for e) & f): My selling account is going on normal, isnt de-activated; My trademark application is legal and has been approved by the relevant government departments in the United States. The system can query it, and you can check with the law who sign on my trademark, so my brand wasn't be violating US federal regulations and USPTO rules.

I am eager to know and understand what actions I need to take to resolve my brand registration. Should I purchase a brand new one and register again, or should I open a new store? Please provide guidance.

Very look forward to your response. Thank you

Appreciate

I am also new to amazon seller. Just an FYI if your listing is active but the item says currently unavailable check your account settings. Your tax information MIGHT need to be updated. Not saying this is the only reason but this was the case for me.

Settings > Account Settings > Tax Information

Moving AWD inventory to FBA I got a failure notice in the replenishment and the error said, "The quantity you entered is above the accepted limit for units per case." I am a new seller, and now that I am looking more into this issue, I see where I went wrong in trying to have 500 units in my case pack, however, my case pack does still meet size and weight requirements. I need to add though, IT WAS EXTREMELY DIFFICULT TO FIND THE DETAIL THAT SAID CASE PACKS ARE LIMITED TO 150 UNITS PER CASE. I DO NOT UNDERSTAND HOW I WAS EXPECTED TO FIND THIS INFORMATION PRIOR TO SHIPPING MY INVENTORY.

Can an exception be made for first shipments? THIS IS NOT SOMETHING I WILL DO AGAIN, NOR WILL I EVER WANT TO DEAL WITH THIS AGAIN. PLEASE HELP. CALLING CUSTOMER SUPPORT HELPED ME WITH ABSOLUTELY NOTHING.

Hello everyone. I'm a new seller. I submitted a selling application for a brand on December 25th. The expected response date was Jan 1st, but it still shows as 'under review'. I've seen comments suggesting to 'close the case and reapply' but I'm worried that if I close the case, I won't be able to reapply. What kind of solution can i consider?

Thanks.

Case ID 16908184221