Hello,

We were asked to provide compliance documents for this ASIN that we sell B078SN2ZHK but we cannot submit the new lab request even though Eurofins has completed testing for us and is now ready to submit the COA. However, since the lab testing has the "cancelled" status (we were not sure initially with who to test and hence cancelled but now cannot submit another test request), Eurofins cannot submit the document on their end. They told us that we need to submit the new TR, but we cannot. Can someone from Amazon Support team, please, look into this issue. The ticket ID is 17537710351.

Thank you.

@Manny_Amazon@Michelle_Amazon @Danny_Amazon @LeviDylan_Amazon @CR_Amazon @Jim_Amazon @Danika_Amazon @Sandy_Amazon @Micah_Amazon @Cooper_Amazon @Dougal_Amazon @Stevie_Amazon @Troy_Amazon @Glenn_Amazon @Quincy_Amazon @TaylorR_Amazon @Jameson_Amazon @Rose_Amazon @Steve_Amazon