Lost Shopping Cart
user profile
Seller_mJJ3CTvu0pLJ0

Lost Shopping Cart

How can we get a shopping cart back? Our store's every ASIN lost shopping cart, It made my sales really bad. Is there any way I can get my shopping cart back?? Danny_Amazon Connor_Amazon @Troy_Amazon

@Blake_Amazon

59 views
4 replies
Tags:Account Health
00
Reply
0 replies
user profile
Emet_Amazon

Hello @Seller_mJJ3CTvu0pLJ0,

Thank you for posting your concerns with the loss of the featured offer on your listings.

user profile
Seller_mJJ3CTvu0pLJ0
How can we get a shopping cart back? Our store's every ASIN lost shopping cart, It made my sales really bad. Is there any way I can get my shopping cart back??
View post

Typically, when it comes to the featured offer, there can be a number of attributes that can effect the eligibility of listings receiving it. Have you reviewed our feature offer eligibility help page? Are there any situations that could cause a loss of the feature?

As I cannot provide more guidance on the subject, I have reached out to our community managers to review your situation and follow up in this space if they can provide more guidance. I would also ask, if you have created any cases regarding this loss, providing them here may assist with our community managers reviewing your situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
Follow this discussion to be notified of new activity