Hi Everyone,

I am currently facing pending deactivation due to a policy violation. I carefully followed the instructions provided by Account Health Seller Support when submitting my appeal, ensuring that the information was formatted exactly as they directed. However, my appeal was rejected.

In the performance notification, the stated issues align with what the initial Account Health Support representative advised me to address, and I included all those points in my first appeal. Despite this, it seems there was either missing or incorrect information, though I am unsure what specifically needs to be corrected or added.

I also provided all the supporting documents that the first support specialist requested, yet my appeal was still unsuccessful. Account Health Support has since stated that they cannot provide further assistance and that I need to address the concerns outlined in the performance notification.

I am feeling worried and lost about how to move forward, as I believed my original appeal addressed all the required points. I would greatly appreciate any guidance or clarification on what additional steps I should take.

From the review:

Thank you for your submission. We received your submission but do not have enough information to remove the warning from your account at this time. To remove the warning, please send the following:

-- Non-utilization of third-party services to damage or abuse another seller, their listings, or their ratings or feedback or reviews.

-- Neither you nor your employees have attempted to damage or abuse another seller, their listings, or their inventory or ratings or feedback or reviews.

-- No other entity misused your account to conduct this abuse.

-- How your account has not violated the Amazon Selling Policies and Seller Code of Conduct:

https://sellercentral.amazon.com/gp/help/G1801

-- Evidence that shows your account complies with the Amazon Selling Policies and Seller Code of Conduct:

https://sellercentral.amazon.com/gp/help/G1801