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Can't figure out why my brand is specifically not allowed to sell on Amazon
Hello,
There are thousands of herb grinders listed on Amazon for sale. Literally thousands. There are new ones listed everyday, such as the Pax grinder: https://www.amazon.com/PAX-Grinder-Ergonomic-Aluminum-Medium/dp/B0CMSN5FM7
And there are brands such as Santa Cruz Shredder, that have been successfully selling on Amazon for years. For years.
However, whenever I try and list my herb grinders, my account gets suspended as drug paraphernalia. I sell almost the exact same device. I am clear with my intended use of the product. I don't use any flagrant language or give any reason why my products can't be sold on Amazon.
I have appealed the issue so many times. So many times. Every time I am told to supply documentation. And I do. I've sent over invoices, screen shots of where I'm purchasing some of the grinders from, everything I can think of. I show the registered trademark that shows it's intended for tobacco. I made a small manual with a clear description of its intended use. I have been doing everything possible just so I can sell on Amazon like all these other brands. It's simply not fair why my products get removed.
I was successfully selling for about a year or so. When my listings would get removed, I would appeal the removal and ask why to try and figure out what I am specifically doing wrong. I mean, look at these thousands of grinder brands that have been selling for years. Look at all these new brands! So why are my listings different than all these others? I ask. But I keep getting a boilerplate response. Until one day my account was suspended.
All appeals go nowhere. No one can tell me what I'm doing wrong. No one can tell me why these brands are allowed, but I'm not.
Today, I received the noticed the funds in my account will not be dispersed because Amazon says I have been acting deceptively. How is that fair? How is it fair to now withhold my money when you obviously allow some brands to sell these same products on Amazon, while preventing others.
All I want is fair chance at selling on Amazon like all the other herb grinder brands. Please, will someone reasonable look at the situation and help me out. I just want to be able to sell my products on Amazon like: Santa Cruz Shredder, Kingtop, Kozo, ZigZag. The list is endless.
Please. All I'm asking for is some support in figuring out why my account is not allowed to sell these products, while these other businesses have been given the OK.
Last but not least. I'd like someone to take a look at the funds disbursement that was declined. This whole ordeal is unfair.
I just want a fair chance. Allowing some brands to sell but not others is simply unfair.
Thank you
70 replies
Seller_nRFmxiQg4EGrw
Then why are you calling it "Herb Grinder"? Why not call it what it really is, if it's not something intended to grind "herb"?
I know that in the past, in some states at least, if you were selling pot on the street, but actually packing oregano or other legal substance, you could STILL be prosecuted for selling pot if you were caught. Maybe the same thing here. If, as you claim, what you are selling is NOT a grinder for "herb", then you should not list it as such, as Amazon (and everyone else) will assume that when you state you are selling a "herb grinder", that what you are actually selling is an herb grinder.
So, are you selling drub paraphernalia? Or are you lying about your product and attempting to defraud customers who think that they are getting an herb grinder?
Seller_nRFmxiQg4EGrw
So you admit that your item is in fact an Herb Grinder; therefore prohibited Drug Paraphernalia? Or are you sticking with the argument that it's not?
Because you keep falling back on the "everyone else is doing it" argument, which simply is not valid.
No, it's EXACTLY fair. They are breaking the rules, you are (attempting to) break the rules. You're the one that got caught at this time.
Seller_52pUzzgnsLDGs
I keep several herb grinders in my kitchen; one for whole nutmegs, one for stick cinnamon, I have a heavy, cast iron manual grinder for things like rosemary, but this "pax" grinder, if yours is like it, is not an herb grinder, and none of the three herbs I've mentioned could be used in it, so clearly you are attempting to sell something completely different. Is it for drugs? Is it for pot maybe? I don't know, I'm not a pot head or druggie but this product for darned sure is not an herb grinder. So what exactly do you want from the group? You broke the rules, you tried to go around the rules and now you want the group to come up with a way to cheat that you haven't thought of yet? No. No one will do such a thing for you.
Note: this is for the Group, not the OP:
I have searched for years for the best nutmeg grinder and finally found it on Amazon a few years ago. If you are also tired of wasting your money on worthless grinders, check out the microplane manual spice mill. When eggnog season is back you'll thank me. And no, I don't sell it or get any kickbacks. Sure wish I did. Nice product.
Seller_Hi7wbO2Kbo6bl
Rest assured. It is for pot. That's the intended use.
Seller_BZ76vtjeD9IKi
It's a spice grinder - not an herb grinder. Then they can cancel you for trying to sell "spice" fake weed without cause.
Seller_nRFmxiQg4EGrw
Again, show us the ASIN so that we can look. But I know you won't do that, because you know that your product is for grinding pot, and that's who you are marketing to.
So what other kitchen accessories are you selling?
Seller_0rXAME9V4LQSx
You're brand name is "ZamGrinders" and when googled it pops up the website that says cannabis over and over again. You do know that the bots check your website for price and see that it is for illegal purposes, right?
Seller_nRFmxiQg4EGrw
I'll admit, I so rarely use nutmeg that it's not really on my radar, and the few times I do use it, it's an application that doesn't matter too much if it's fresh or pre-ground (as long as it's not too old, of course!)
But I find that a regular micro-plane works great for a lot of stuff, and for grinding, I have a really nice natural stone molcajete that Nisha picked up at a yard sale for a buck. Great for everything from grinding up rosemary to pounding avocadoes for guac. Much larger than typical Old World mortar & pestle.
However, I don't think that it would be suitable for preparing pot, so I don't think it competes with OP's "grinder".
Seller_psWuK9nb1xzEI
{Moderator Edit: removed inappropriate commentary}
LeviDylan_Amazon
Hello @Seller_kGCxUe8TFG4IT,
Thank you for posting concerns about your account deactivation on the Forums.
From what you have shared, I see that your account was deactivated specifically for restricted products that are classified as drug paraphernalia.
Typically, if your account is deactivated for restricted products, you will be required to dispute the enforcement, by proving that the product you listed is not in violation of the policy and that your account was deactivated in error.
You mentioned that your several appeal attempts have been unsuccessful. What proof have you provided that this item does not violate the policy? Can you obtain a letter form the manufacturer regarding the product's intended use?
When it comes to the funds withholding policy, if an account has been found to engage in fraudulent or deceptive behavior the funds may not be disbursed to you. If your account is reinstated, the funds will be available to you.
I suggest to gather information that proves the item does not violate the policy and dispute the account deactivation. Once you have reviewed the information and questions above, please feel free to respond in this thread. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
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