@Seller_l7Jtck9jxnEA0@Seller_RSwABJNHpHnEZ@Seller_hme3Wbydd1ihr

I am hoping that one of you can help me with a compliance issue with my listing. You can reference Case: 16628111361 for the ASIN in question. My product falls under the Sports & Outdoors category and was flagged for being a children's toy. I have submitted all of the documentation that I need to be in compliance but my latest rejection that I received for my ASIN was to: Please update CPSIA Warning Attribute in detail page.

When I go under edit listing, I am not seeing the CPSIA Warning Attribute available under Product Details or the Safety & Compliance section.

I found the inventory template that matches my product category. There is currently a BETA template and a non-BETA template. When I tried using the BETA template for my product category [RECREATIONAL BALL], It did not give me the option to update the CPSIA Warning. This template worked fine when trying to do an update for other things.

When I used the non-BETA template using partial update, I would get an error message on the product category (Column A). It says that I need to delete the SKU and then resubmit a new feed with the updated classification. Well - I don't want to delete my listing and then have stranded inventory in FBA during our busy season.

All I am trying to do is add ChokingHazardSmallParts to the attribute that I need to update. I asked Amazon service team through multiple cases to update this for me and they are telling me they cannot do it or they go in circles asking me to resubmit documents which I already have. I can reference the other cases if needed.

Can you please update the attribute for me? I am looking for the least friction that will not impact my listing.

Hello,

My CPC compliance was pending for over a month, and I recently received this notification from Amazon:

*“In order to list these toys on Amazon, please apply by submitting the following items:

"Please update the CPSIA Warning Attribute in the detail page.”*

According to Amazon’s policy here, my product does not pose a choking hazard. Following this guidance, I added the “no_warning_applicable” field to the flat file spreadsheet and uploaded it to Amazon. However, the submission was promptly rejected with the following message on the Seller Compliance page:

“Reason: CPSIA/CCPSA attribute missing/unacceptable.”

As I have carefully followed Amazon’s terms of service, could you please provide guidance on resolving this issue? I want to ensure my listing is fully compliant and ready for approval.

Thank you for your time and assistance.

Dear Amazon Moderators,

I am reaching out in sheer frustration and desperation as a long-time seller. My listing has been deactivated due to a CPSIA compliance issue, specifically citing that I need to update the CPSIA warning attribute. However, after multiple exchanges with Seller Support, I am stuck in an endless loop with no resolution.

Here is a summary of the issue:

No CPSIA Warning Attribute Exists to Update: There is no such attribute available to edit on the product details page in Seller Central.

Inventory File Upload Fails: Attempting to update through the inventory file upload has yielded no results as the attribute in question doesn’t exist in the templates or system.

Support Provides No Solutions: Despite contacting support multiple times, I am repeatedly told to "update the attribute" without acknowledging or resolving the fact that the attribute is not accessible.

To make matters worse, this has happened during the busiest shopping season of the year. I have hundreds of units of inventory stuck in Amazon’s warehouse, unable to sell.

This is devastating for my business. I need immediate escalation of this issue to someone who can provide actionable solutions. If there is a backend error or a missing attribute setup in your system, I expect it to be addressed urgently. This is not just about compliance; this is about the functionality of your platform and the impact it has on sellers who rely on Amazon during peak seasons.

Please treat this as the time-sensitive issue it is and help me get my listing reinstated as soon as possible.

Sincerely,

Philip W.

Case ID: 16493242611