Investigating damaged inventory at an Amazon fulfillment warehouse
Dear Amazon Team
Greeting,
CASE ID:16005635731,16012906251
I have contacted Amazon customer service many times, but they did not provide me with any evidence of damage. Not all products are damaged during transportation. Please provide relevant evidence or make compensation. Thank you.
Investigating damaged inventory at an Amazon fulfillment warehouse
Dear Amazon Team
Greeting,
CASE ID:16005635731,16012906251
I have contacted Amazon customer service many times, but they did not provide me with any evidence of damage. Not all products are damaged during transportation. Please provide relevant evidence or make compensation. Thank you.
1 reply
Jameson_Amazon
Hi @Seller_XWU4SEDOcXzY5,
Thank you for reaching out on the Seller Forums!
I took a further look into your two cases and see that the internal team was able to provide you with details on your inventory and advice on next steps. For more information and guidelines on damaged inventory, please read through the FBA inventory reimbursement policy.
To evaluate the damaged inventory further, you may want to consider submitting a removal order. For instructions on how to do this, please read through this resource.
Please let me know if you have any additional questions!
All the best,
Jameson
Investigating damaged inventory at an Amazon fulfillment warehouse
Dear Amazon Team
Greeting,
CASE ID:16005635731,16012906251
I have contacted Amazon customer service many times, but they did not provide me with any evidence of damage. Not all products are damaged during transportation. Please provide relevant evidence or make compensation. Thank you.
Investigating damaged inventory at an Amazon fulfillment warehouse
Dear Amazon Team
Greeting,
CASE ID:16005635731,16012906251
I have contacted Amazon customer service many times, but they did not provide me with any evidence of damage. Not all products are damaged during transportation. Please provide relevant evidence or make compensation. Thank you.
Investigating damaged inventory at an Amazon fulfillment warehouse
Dear Amazon Team
Greeting,
CASE ID:16005635731,16012906251
I have contacted Amazon customer service many times, but they did not provide me with any evidence of damage. Not all products are damaged during transportation. Please provide relevant evidence or make compensation. Thank you.
1 reply
1 reply
Jameson_Amazon
Hi @Seller_XWU4SEDOcXzY5,
Thank you for reaching out on the Seller Forums!
I took a further look into your two cases and see that the internal team was able to provide you with details on your inventory and advice on next steps. For more information and guidelines on damaged inventory, please read through the FBA inventory reimbursement policy.
To evaluate the damaged inventory further, you may want to consider submitting a removal order. For instructions on how to do this, please read through this resource.
Please let me know if you have any additional questions!
All the best,
Jameson
Jameson_Amazon
Hi @Seller_XWU4SEDOcXzY5,
Thank you for reaching out on the Seller Forums!
I took a further look into your two cases and see that the internal team was able to provide you with details on your inventory and advice on next steps. For more information and guidelines on damaged inventory, please read through the FBA inventory reimbursement policy.
To evaluate the damaged inventory further, you may want to consider submitting a removal order. For instructions on how to do this, please read through this resource.
Please let me know if you have any additional questions!
All the best,
Jameson
Jameson_Amazon
Hi @Seller_XWU4SEDOcXzY5,
Thank you for reaching out on the Seller Forums!
I took a further look into your two cases and see that the internal team was able to provide you with details on your inventory and advice on next steps. For more information and guidelines on damaged inventory, please read through the FBA inventory reimbursement policy.
To evaluate the damaged inventory further, you may want to consider submitting a removal order. For instructions on how to do this, please read through this resource.
Please let me know if you have any additional questions!
All the best,
Jameson
