Feedback Removal

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Seller_RVv3EUB85zEUX

Feedback Removal

Tried to get a piece of seller feedback removed because the entire feedback is a product review.

Removal was denied because Amazon only removes feedback if it is a product review.

Case ID: 16043542281

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9 replies
Tags:Product reviews
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9 replies
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Seller_RVv3EUB85zEUX

Would appreciate someone looking into this case.

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Joey_Amazon

Hello @Seller_RVv3EUB85zEUX,

Thank you for utilizing the forums!

I believe its important to highlight that per Removal of Feedback guidelines “ If the comment contains both a product review and feedback about your service, we will not remove the feedback.”

That being said, based on the information you have shared, please allow me to review your case with our internal team. I will post here any findings.

Thanks,

Joey

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Joey_Amazon

Hey @Seller_RVv3EUB85zEUX,

I understand your point here. I am still actively working with our internal team on your case. I will post here as soon as I have any new information.

Cheers,

Joey

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