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account deactivated.
my account got deactivated due to one asin that created a lot of trouble for mostly authentic seller and some for sure fake. now once listing got removed, i emailed the owner but he replied rudely and then i created removal order, all product been removed and yesterday my account got deactivated, please guide what to do.
this was due to IMMUNO150
4 replies
Seller_OvL8C4BJWiuS9
Your account most likely got deactivated because you can't provide valid documentation. Doesn't matter if you removed it.
Seller_4zBzdtgCyS9EI
No appeal will be accepted. You either have brand approved distributor invoices or your suspension is permanent.
Seller_kIukTwdhvntAp
" i emailed the owner but he replied rudely"
Maybe you should have asked permission to sell the products BEFORE you started selling them on Amazon. Some owners like to actually protect their IP.
Listen to @Seller_OvL8C4BJWiuS9 and @Seller_4zBzdtgCyS9EI -- without an LOA and an invoice from an authorized distributor IN THAT ORDER you are done on Amazon. They have entered the 'take no prisoners' mode of operation.
Atlas_Amazon
Hello @Seller_pMfav4NYzpiqP
Thank you for the information provided regarding the issues you have been seeing. I understand our team has concerns regarding the authenticity of the product. To verify this, you would need to provide invoice or authorization documentation that can show that your products originated from the brand. Our team cannot allow the sale of product that has not been previously authorized by the specific brand owner.
We do encourage you to continue to share what you have available, what has been provided, and what kind of response you received from our team so we may gain a better understand of what occurred. Please continue to refer to this thread for continued support.
Best,
Atlas
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