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Rose_Amazon

Listings Lounge: Error 5885 message related to Amazon Generic Product policy

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Error code 5885

What does it mean when you get Error Code 5885?

As per the Amazon Generic Product policy, you are not authorized to change the product detail page. This includes modification, copying the product into a different store, or adding new offers to an existing generic product. You can create a new ASIN for a product by following the process outlined in the Add a Product tool to create listings one by one, and Add Products via Upload for bulk listings. For more information, go to Amazon Generic Product policy. If you believe you are complying with our policy, go to Selling Partner Support and mention error code 5885.

When contacting Selling Partner Support, you will have to provide the following information:

* Product title

* SKU

* ASIN

* If you are using an inventory file template, provide Batch ID of inventory file process report.

If the issue persists, go to Seller Central and create a thread in Forums with the details and Case ID from when you reached out to Seller Support.

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Tags:ASIN, Add a product, Detail page, Listings, SKU
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Seller_kQqDnuoOq5fip
In reply to: Rose_Amazon's post

Many of these I've come across are not generic products. They are very clearly branded products where the listing's original creator is attempting to create an exclusive ASIN (and succeeding).

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Rose_Amazon

Listings Lounge: Error 5885 message related to Amazon Generic Product policy

Upvote / Downvote below: Is this content helpful? Be sure to comment with any specific questions you have related to this topic.

Error code 5885

What does it mean when you get Error Code 5885?

As per the Amazon Generic Product policy, you are not authorized to change the product detail page. This includes modification, copying the product into a different store, or adding new offers to an existing generic product. You can create a new ASIN for a product by following the process outlined in the Add a Product tool to create listings one by one, and Add Products via Upload for bulk listings. For more information, go to Amazon Generic Product policy. If you believe you are complying with our policy, go to Selling Partner Support and mention error code 5885.

When contacting Selling Partner Support, you will have to provide the following information:

* Product title

* SKU

* ASIN

* If you are using an inventory file template, provide Batch ID of inventory file process report.

If the issue persists, go to Seller Central and create a thread in Forums with the details and Case ID from when you reached out to Seller Support.

90 views
2 replies
Tags:ASIN, Add a product, Detail page, Listings, SKU
00
Reply
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Listings Lounge: Error 5885 message related to Amazon Generic Product policy

by Rose_Amazon

Upvote / Downvote below: Is this content helpful? Be sure to comment with any specific questions you have related to this topic.

Error code 5885

What does it mean when you get Error Code 5885?

As per the Amazon Generic Product policy, you are not authorized to change the product detail page. This includes modification, copying the product into a different store, or adding new offers to an existing generic product. You can create a new ASIN for a product by following the process outlined in the Add a Product tool to create listings one by one, and Add Products via Upload for bulk listings. For more information, go to Amazon Generic Product policy. If you believe you are complying with our policy, go to Selling Partner Support and mention error code 5885.

When contacting Selling Partner Support, you will have to provide the following information:

* Product title

* SKU

* ASIN

* If you are using an inventory file template, provide Batch ID of inventory file process report.

If the issue persists, go to Seller Central and create a thread in Forums with the details and Case ID from when you reached out to Seller Support.

Tags:ASIN, Add a product, Detail page, Listings, SKU
00
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Seller_kQqDnuoOq5fip
In reply to: Rose_Amazon's post

Many of these I've come across are not generic products. They are very clearly branded products where the listing's original creator is attempting to create an exclusive ASIN (and succeeding).

10
There are no more posts to display
user profile
Seller_kQqDnuoOq5fip
In reply to: Rose_Amazon's post

Many of these I've come across are not generic products. They are very clearly branded products where the listing's original creator is attempting to create an exclusive ASIN (and succeeding).

10
user profile
Seller_kQqDnuoOq5fip
In reply to: Rose_Amazon's post

Many of these I've come across are not generic products. They are very clearly branded products where the listing's original creator is attempting to create an exclusive ASIN (and succeeding).

10
Reply
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