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Featured Offer Eligibilty Issue
Hello!
We're having an issue once again regarding what appears to be an account-wide loss of featured offer eligibility. I'm hoping one of the mods can assist in a manual review of our eligibility both account-wide and specifically in the "books" category. Thank you!
@Cooper_Amazon
@Glenn_Amazon
@Rose_Amazon
4 replies
Seller_CW0P5hgbsiqWX
The Reps can't help. . Remember, there can only be one Buy Box per each unique item sold on the venue. So, if there are 100 sellers of the same item, 99% of them do not have it.
It is like the old Clairol TV add used to say, "Only your hairdresser knows for sure". Now just replace the hairdresser with Amazon. Forget the Buy Box and concentrate on finding new products to sell.
The Buy Box is run by an Algorithm Bot that giveth and taketh away. Sellers seem to enjoy it when they have it, and then complain when they do not. But when a seller is disappointed with the loss of the Box, they seem to forget, another seller is happy with that loss, because it is their gain.
And like Walter Cronkite used to say at the end of the CBS evening news, "And That's the Way It Is".
Seller_KoqAFvxBwjdZB
Amazon's answer was to pound sand and if you sent in inventory because you thought Amazon would inform you of changes to their terms/conditions/standards of practice then you are wrong. They do not have a culture of informing their 3rd party business partners of changes that may impact the 3p sellers business.
Oh - and you'll owe them money for the inventory you are storing there still. Because... Amazon
Nano_Amazon
Hello @Seller_UgDEkY72tnR7H
Thanks for contacting Amazon Forums. Have you filed a case with Seller Support regarding this issue? If yes, could you please share the case number so I can review it?
I look forward to hearing from you.
Nano
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