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Read onlyHello Wu Binhong
We have received your submission, but are unable to reactivate your account. After reviewing your account, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activities that harm our customers, other selling partners, and our store.
Why does this happen?
Pursuant to Section 3 of the Amazon Business Solutions Agreement, your Amazon seller account has been deactivated.
Please visit "Monitor your account health" to review Amazon's policies regarding account health:
https://sellercentral.amazon.com/gp/help/G200205250
You can also visit the Selling Policies and Seller Code of Conduct Amazon policy:
https://sellercentral.amazon.com/gp/help/G1801
Sincerely,
Seller Performance Team
amazon.com
My account is a new one, and I only added a new product. It was deactivated a week after it was put on the shelves. I don’t know why my account was deactivated. I also submitted the relevant supporting bills and bills. The address on the website is also consistent with my company address. Why can’t I pass the review?
If you are referring to a piped utility bill, it's a verification step. Your name and address must match exactly to what you used to sign up with Amazon as.