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UPC exemption error
Hello,
We have been listing products with GTIN exemption for a long time. However, after successful account verification we are experiencing a technical glitch and we now see an error “GTIN exemption not approved”.
Case ID 16610818561, no updates on this case since Nov 6.
Please help us to resolve this issue, so we can continue listing products with our GTIN exemption.
Thank you so much in advance.
3 replies
Cooper_Amazon
Good Evening @Seller_iyb9rZAPj7lUU,
I have gone ahead and escalated CASE ID 16610818561 to one of our partner teams to review why you continue to get Error 5461. They should get back to us within the next few business days. Until then, have a wonderful weekend and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_iyb9rZAPj7lUU,
Our internal team has reached out to you on CASE ID 16728628891 in regards to why you continue to get Error 5461.
Feel free to follow along with CASE ID 16728628891 and check in to see if there are any actions you might need to take to move the case along. Thanks for writing into us on the forums and please let me know if you have any additional concerns about the outcome of the case once it has been resolved.
Sincerely, Cooper_Amazon
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