Hello. 

I'm encountering difficulties in verifying my identity for the INFORM ACT. When I attempt to access the "Indeitity Verification(Reverify)" link in Account Health, I'm unable to find any option to submit documents for verification. 

Instead, it redirects me automatically to the "Case log" section, which hinders my ability to submit the necessary documents for identity verification. 

And my account seems already got deacitivated. I'm in urgent need of assistance regarding this matter.I have contacted the seller verification team several times and they keep telling me to follow instructions at account health page to upload documents. 

I have opened cases (16700291971 & 16610087171) on this issue asking for technical support and still waiting for the solution here.

Please HELP and advise if there are any other ways to submit the documents!

@CR_Amazon

@Connor_Amazon

@LeviDylan_Amazon