"Return Not Expected" On the FBA Returns Report
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Seller_jU8OqMtibpQmi

"Return Not Expected" On the FBA Returns Report

Hello

Seeking help from Mods on this one.

We have already 4 FBA Orders (all Mexican Remote Fulfillment Order Numbers) that were refunded by Amazon, and when checking the status of the return on the Manage FBA Returns page, it is showing "Return Not Expected"

These are the ORDER ID's:

702-2181295-0509058

701-6494692-8903416

701-8718021-1263462

702-2658847-1050666

These are normal items and we are not experiencing these issues with USA Orders.

We need to be reimbursed if these units don't come back to us. Can you please help us look into this?

Thank you

Maurice

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Dominic_Amazon

Hi @Seller_jU8OqMtibpQmi,

Dominic from Amazon here, happy to try to help. To escalate I will need a case ID. Can you please provide me with that?

Best,

Dominic

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