Past 3 days we can not add anything (all pre-existing listings) to our inventory for FBA.
The error message states:
"The SKU for this product is unknown or cannot be found."
The error message is as we are ready to create the labels prep a shipment for FBA
ADDITIONALLY!! During this same time period we try adding FBM items and they are not showing up in inventory.
What is happening!?!? Kind of hard to sell on seller central when nothing can be added anywhere for some
Hello @Seller_hZsoCYb7m6wK7. Thank you for checking in with us about that problem creating FBA shipments.
I understand you are trying to create a listing for FBA and you receive a message indicating an error with the SKU.
You can review the steps to create your listings in our help page List products for Fulfillment by Amazon.
If you continue to have issues, here are some steps to help you get this sorted:
If these steps don't resolve the issue, please create a case with our Selling Partner Support team (here). Here's what we'll need from you to assist further:
Your cooperation is greatly appreciated. If you don't get the help you need, please come back to share your Case ID with me, and I will gladly look into it.