Yet again, feedback on cancelled order.

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Seller_65SosQSNEbezj

Yet again, feedback on cancelled order.

Can any mods help get a feedback removed for a cancelled order? Customer stated " Item was damaged in shipping,there was no ear buds in package,laptop over heats.description as I red it says dvdburner & cd player I did not understand that it was softbware. .why not just not list.a person who is computer illeterate might not understand what software means.. " The customer does not have an order from us, he cancelled his order and left this feedback under the cancelled order. Order id 112-9028745-9196241 any help from the MODs would be greatly appreciated. @SEAmod @Quincy_Amazon @Roberto_Amazon @Bryce_Amazon

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Tags:Customer, Negative reviews
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Seller_DdmPiA1p1S2Wu

At least he admits he is computer illiterate, hence why he left the feedback for the wrong seller.

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Seller_65SosQSNEbezj

@Nikki_Amazon@Glenn_Amazon@Roberto_Amazon@SEAmod@Quincy_Amazon Is anyone able to assist? We have another one now for a cancelled order, order ID 113-8513969-0949059

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Quincy_Amazon

Hello @Seller_65SosQSNEbezj

Thank you for posting your inquiry to the Forums and for providing that order ID number. I am looking into it and will respond with any findings.

Regards,

Quincy_Amazon

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