Hello everyone, I need help. Recently, I went through verification in the UK market, after which I was asked to provide identity verification. I submitted all the necessary documents, and then I received a notification stating that my documents would be reviewed within two days. After that, I received the following message:
"We have completed our review of your document and information.
We are conducting further checks on the document and information you provided during registration, and we may contact you by email for further clarification within two business days."
It has now been about two weeks, and I haven’t received any response or progress. Please help me resolve this issue as soon as possible.
Hello @Seller_NMVJNHAZybPBu,
Thank you for posting your concerns with completing your verification.
"We have completed our review of your document and information.
We are conducting further checks on the document and information you provided during registration, and we may contact you by email for further clarification within two business days."
It has now been about two weeks, and I haven’t received any response or progress. Please help me resolve this issue as soon as possible.
As noted in this message, the review was complete and is pending review. you stated this occurred a few weeks ago and you advise on what date? Have you attempted to create any cases to follow up on the verification? If so, can you post the related case ID here so I can look further into the situation possibly the delay.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Hello everyone, I need help. Recently, I went through verification in the UK market, after which I was asked to provide identity verification. I submitted all the necessary documents, and then I received a notification stating that my documents would be reviewed within two days. After that, I received the following message:
"We have completed our review of your document and information.
We are conducting further checks on the document and information you provided during registration, and we may contact you by email for further clarification within two business days."
It has now been about two weeks, and I haven’t received any response or progress. Please help me resolve this issue as soon as possible.
Hello everyone, I need help. Recently, I went through verification in the UK market, after which I was asked to provide identity verification. I submitted all the necessary documents, and then I received a notification stating that my documents would be reviewed within two days. After that, I received the following message:
"We have completed our review of your document and information.
We are conducting further checks on the document and information you provided during registration, and we may contact you by email for further clarification within two business days."
It has now been about two weeks, and I haven’t received any response or progress. Please help me resolve this issue as soon as possible.
Hello @Seller_NMVJNHAZybPBu,
Thank you for posting your concerns with completing your verification.
"We have completed our review of your document and information.
We are conducting further checks on the document and information you provided during registration, and we may contact you by email for further clarification within two business days."
It has now been about two weeks, and I haven’t received any response or progress. Please help me resolve this issue as soon as possible.
As noted in this message, the review was complete and is pending review. you stated this occurred a few weeks ago and you advise on what date? Have you attempted to create any cases to follow up on the verification? If so, can you post the related case ID here so I can look further into the situation possibly the delay.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Hello @Seller_NMVJNHAZybPBu,
Thank you for posting your concerns with completing your verification.
"We have completed our review of your document and information.
We are conducting further checks on the document and information you provided during registration, and we may contact you by email for further clarification within two business days."
It has now been about two weeks, and I haven’t received any response or progress. Please help me resolve this issue as soon as possible.
As noted in this message, the review was complete and is pending review. you stated this occurred a few weeks ago and you advise on what date? Have you attempted to create any cases to follow up on the verification? If so, can you post the related case ID here so I can look further into the situation possibly the delay.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Hello @Seller_NMVJNHAZybPBu,
Thank you for posting your concerns with completing your verification.
"We have completed our review of your document and information.
We are conducting further checks on the document and information you provided during registration, and we may contact you by email for further clarification within two business days."
It has now been about two weeks, and I haven’t received any response or progress. Please help me resolve this issue as soon as possible.
As noted in this message, the review was complete and is pending review. you stated this occurred a few weeks ago and you advise on what date? Have you attempted to create any cases to follow up on the verification? If so, can you post the related case ID here so I can look further into the situation possibly the delay.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.