I am facing a featured offer 100% issue on my account. Please guide me on how I can get the featured offer 100% on my account.

Is any other seller also facing the featured offer 100% issue? Please advise me on how this can be solved.

Thanks.

@Seller_GEZPMc4CeQfh6

@Seller_zukQNO61PzGck

@Seller_guPeMXBrBxqyU

@Seller_t9kvdr2yixQej

@Seller_1KYLYkgAlu4xX

@Seller_F4AbbFj6ovBk3

@Seller_RsATYbG9XP0HP

@Seller_l3eCP9f1PtJXC

Hello - i represent a brand on Amazon and we have lost the featured offer on 2 listings - looks like due to an inaccurate external price. We can not sell at this price. For example, retail price of the product is around 16 without shipping. external price in one case is 14.25. We would lost money at that price. Is there a way to resolve this? Historically I have sold these items for around 19.99.

@Seller_zukQNO61PzGck

I recently (within the last 5 days) lost featured offer eligibility for books after having it for 14 months. I still have for new and used CDs and DVDs, but I sell book media also and books make up approximately 40-50% of my inventory. I don't understand why it happened. MY IPI is 493, account health is 402 with no defects. Policy compliance is 100%, Shipping performance is 100% with 0% late shipments, and my customer service order defect rate is 0%.

I have opened a case with seller support but they can't provide any answers. My case ID is: 16170006721 and the ASIN I provided is: ASIN: 0979728010, but ALL of my used book ASINs are ineligible for Featured Offer Status. I got featured offer status for books in late June early July of 2023 and now with what appears to be a near perfect record I have lost featured offer status for used books.

I would greatly appreciate any assistance you can provide.

@Seller_RsATYbG9XP0HP