Brand Name Unauthorized Changes

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Seller_anBEsl11wNkcU

Brand Name Unauthorized Changes

My listings are having brand name changes that the manufacturer and owner of the brand didn't authorize. What can I do?

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Tags:Brand Stores, Intellectual property infringements, Storefront
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Dougal_Amazon

Hello @Seller_anBEsl11wNkcU,

My name is Dougal from the Community Manager Team and your first step is to open a case with Seller Support and inform them of the details (number of ASINs, list the ASIN's, provide the original brand name, what the name was changed to and when (or when you noticed it)). This will help them kick off an investigation and take corrective action as needed.

If you have already completed the steps above, please provide the case ID and I will be happy to take a look and provide additional feedback or assistance if I am able.

Best, Dougal

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