CASE ID: 17464606451

Complaint ID: 17459717081

Hey Amazon,

I'm writing to express my concern regarding the high return badge on product listings.

The issue here is my listing was hijacked before (Complaint ID: 17459717081), which has caused the high return rate and caused me to have the High-Rate Return badge.

I understand the reasoning behind the high return badge. But in my case, the hijacked listing made the return rate high and caused me to have this badge. I have reported the hijacker ,and now the hijacker is gone.

But the frequently return badge is still there. So it is not fair to give me this badge because of the hijackers.

Can you please look into it?

@Seller_8hQgfj6OVZYse @Seller_l7Jtck9jxnEA0

Hey fellow Amazon sellers,

We’ve been analyzing our return rates and noticed something interesting—our FBA orders seem to have a significantly higher return rate compared to FBM. We’re curious to see if others are experiencing the same trend.

For those of you selling both FBA and FBM, have you noticed a lower return rate on FBM? If so, any theories on why this might be happening?

We’re currently assessing our business strategy and would love to hear from the community. Have you seen similar trends, and what has been your approach in managing return rates?

Looking forward to your insights!

Thanks

RE: Unfair Assessment For High-Rate Return On Product Listings

Hello Amazon Sellers,

I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.

Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.

I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.

Thank you for reading this matter.

Sincerely,

Gerald