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Seller_4uxXGunrrLbaN

Unfair Assessment For High Return Rate Appearing On Product Listing

RE: Unfair Assessment For High-Rate Return On Product Listings

Hello Amazon Sellers,

I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.

Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.

I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.

Thank you for reading this matter.

Sincerely,

Gerald

313 views
4 replies
Tags:Return shipment
50
Reply
user profile
Seller_4uxXGunrrLbaN

Unfair Assessment For High Return Rate Appearing On Product Listing

RE: Unfair Assessment For High-Rate Return On Product Listings

Hello Amazon Sellers,

I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.

Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.

I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.

Thank you for reading this matter.

Sincerely,

Gerald

Tags:Return shipment
50
313 views
4 replies
Reply
4 replies
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_4uxXGunrrLbaN

I saw your concern about the frequently-returned badge and wanted to help. I hope you don't mind - I looked up your brand name from your forum profile and found the tubular bandage listing (B08R1PJP7Y) that's currently showing the badge.

Let's start with what the official help page says about the Frequently-returned item badge (https://sellercentral.amazon.com/help/hub/reference/GTRP6DXEA983DPD6):

  1. Amazon compares return rates only against similar products, not against the marketplace average.
  2. They automatically remove the badge once return rates improve, which means there's a clear path to getting it removed.

Looking at your listing, you've built a strong foundation with your 4.2-star rating, which speaks to the quality of your tubular bandage. I also liked the three-step application process (Measure, Cut, Cover) shown in image #3 - it clearly demonstrates how easy the product is to use at home.

Regarding the return rate issue:

You make a valid point about how individual body shapes vary and sizing can be subjective. I noticed your product images show the bandage on 'regular-sized' individuals. For your Plus Size version, showing the product on plus-size models could help customers better assess if the bandage would fit them. Another helpful addition might be including common household items in the images for size comparison.

While reviewing your listing, I noticed a few other areas that might be worth addressing:

1.) Measurement and Terminology Consistency

  • The listing alternates between metric (10m) and imperial (32.8 feet) measurements
  • The designation varies between "Size H" and "Plus Size H" in different places, which might leave customers wondering if these are different options
  • Standardizing these could help prevent confusion

2.) Care Instructions

  • The washing temperature specifications (275°F) and sterilization temperature (273°F) seem unusually high for textile care
  • Standard washing machines typically max out at 140-160°F
  • These temperatures could potentially damage the elastic properties of the 20% spandex content, which typically begins to degrade around 230°F
  • Consider reviewing and updating these specifications to prevent customer confusion or product damage

3.) Compression Claims

Your "360 Degrees of Uniform Compression Grip and Support" claim makes sense from a marketing perspective. However, you might consider providing more specific details about compression levels or pressure points to help set accurate customer expectations, since anatomical variations naturally create different pressure points with tubular bandages.

I hope some of these suggestions prove helpful in addressing the return rate issue.

Best regards, Michael

120
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user profile
Seller_4uxXGunrrLbaN

Unfair Assessment For High Return Rate Appearing On Product Listing

RE: Unfair Assessment For High-Rate Return On Product Listings

Hello Amazon Sellers,

I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.

Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.

I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.

Thank you for reading this matter.

Sincerely,

Gerald

313 views
4 replies
Tags:Return shipment
50
Reply
user profile
Seller_4uxXGunrrLbaN

Unfair Assessment For High Return Rate Appearing On Product Listing

RE: Unfair Assessment For High-Rate Return On Product Listings

Hello Amazon Sellers,

I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.

Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.

I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.

Thank you for reading this matter.

Sincerely,

Gerald

Tags:Return shipment
50
313 views
4 replies
Reply
user profile

Unfair Assessment For High Return Rate Appearing On Product Listing

by Seller_4uxXGunrrLbaN

RE: Unfair Assessment For High-Rate Return On Product Listings

Hello Amazon Sellers,

I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.

Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.

I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.

Thank you for reading this matter.

Sincerely,

Gerald

Tags:Return shipment
50
313 views
4 replies
Reply
4 replies
4 replies
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Seller_i6S8knzW6zU6Z

Hi @Seller_4uxXGunrrLbaN

I saw your concern about the frequently-returned badge and wanted to help. I hope you don't mind - I looked up your brand name from your forum profile and found the tubular bandage listing (B08R1PJP7Y) that's currently showing the badge.

Let's start with what the official help page says about the Frequently-returned item badge (https://sellercentral.amazon.com/help/hub/reference/GTRP6DXEA983DPD6):

  1. Amazon compares return rates only against similar products, not against the marketplace average.
  2. They automatically remove the badge once return rates improve, which means there's a clear path to getting it removed.

Looking at your listing, you've built a strong foundation with your 4.2-star rating, which speaks to the quality of your tubular bandage. I also liked the three-step application process (Measure, Cut, Cover) shown in image #3 - it clearly demonstrates how easy the product is to use at home.

Regarding the return rate issue:

You make a valid point about how individual body shapes vary and sizing can be subjective. I noticed your product images show the bandage on 'regular-sized' individuals. For your Plus Size version, showing the product on plus-size models could help customers better assess if the bandage would fit them. Another helpful addition might be including common household items in the images for size comparison.

While reviewing your listing, I noticed a few other areas that might be worth addressing:

1.) Measurement and Terminology Consistency

  • The listing alternates between metric (10m) and imperial (32.8 feet) measurements
  • The designation varies between "Size H" and "Plus Size H" in different places, which might leave customers wondering if these are different options
  • Standardizing these could help prevent confusion

2.) Care Instructions

  • The washing temperature specifications (275°F) and sterilization temperature (273°F) seem unusually high for textile care
  • Standard washing machines typically max out at 140-160°F
  • These temperatures could potentially damage the elastic properties of the 20% spandex content, which typically begins to degrade around 230°F
  • Consider reviewing and updating these specifications to prevent customer confusion or product damage

3.) Compression Claims

Your "360 Degrees of Uniform Compression Grip and Support" claim makes sense from a marketing perspective. However, you might consider providing more specific details about compression levels or pressure points to help set accurate customer expectations, since anatomical variations naturally create different pressure points with tubular bandages.

I hope some of these suggestions prove helpful in addressing the return rate issue.

Best regards, Michael

120
Follow this discussion to be notified of new activity
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_4uxXGunrrLbaN

I saw your concern about the frequently-returned badge and wanted to help. I hope you don't mind - I looked up your brand name from your forum profile and found the tubular bandage listing (B08R1PJP7Y) that's currently showing the badge.

Let's start with what the official help page says about the Frequently-returned item badge (https://sellercentral.amazon.com/help/hub/reference/GTRP6DXEA983DPD6):

  1. Amazon compares return rates only against similar products, not against the marketplace average.
  2. They automatically remove the badge once return rates improve, which means there's a clear path to getting it removed.

Looking at your listing, you've built a strong foundation with your 4.2-star rating, which speaks to the quality of your tubular bandage. I also liked the three-step application process (Measure, Cut, Cover) shown in image #3 - it clearly demonstrates how easy the product is to use at home.

Regarding the return rate issue:

You make a valid point about how individual body shapes vary and sizing can be subjective. I noticed your product images show the bandage on 'regular-sized' individuals. For your Plus Size version, showing the product on plus-size models could help customers better assess if the bandage would fit them. Another helpful addition might be including common household items in the images for size comparison.

While reviewing your listing, I noticed a few other areas that might be worth addressing:

1.) Measurement and Terminology Consistency

  • The listing alternates between metric (10m) and imperial (32.8 feet) measurements
  • The designation varies between "Size H" and "Plus Size H" in different places, which might leave customers wondering if these are different options
  • Standardizing these could help prevent confusion

2.) Care Instructions

  • The washing temperature specifications (275°F) and sterilization temperature (273°F) seem unusually high for textile care
  • Standard washing machines typically max out at 140-160°F
  • These temperatures could potentially damage the elastic properties of the 20% spandex content, which typically begins to degrade around 230°F
  • Consider reviewing and updating these specifications to prevent customer confusion or product damage

3.) Compression Claims

Your "360 Degrees of Uniform Compression Grip and Support" claim makes sense from a marketing perspective. However, you might consider providing more specific details about compression levels or pressure points to help set accurate customer expectations, since anatomical variations naturally create different pressure points with tubular bandages.

I hope some of these suggestions prove helpful in addressing the return rate issue.

Best regards, Michael

120
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_4uxXGunrrLbaN

I saw your concern about the frequently-returned badge and wanted to help. I hope you don't mind - I looked up your brand name from your forum profile and found the tubular bandage listing (B08R1PJP7Y) that's currently showing the badge.

Let's start with what the official help page says about the Frequently-returned item badge (https://sellercentral.amazon.com/help/hub/reference/GTRP6DXEA983DPD6):

  1. Amazon compares return rates only against similar products, not against the marketplace average.
  2. They automatically remove the badge once return rates improve, which means there's a clear path to getting it removed.

Looking at your listing, you've built a strong foundation with your 4.2-star rating, which speaks to the quality of your tubular bandage. I also liked the three-step application process (Measure, Cut, Cover) shown in image #3 - it clearly demonstrates how easy the product is to use at home.

Regarding the return rate issue:

You make a valid point about how individual body shapes vary and sizing can be subjective. I noticed your product images show the bandage on 'regular-sized' individuals. For your Plus Size version, showing the product on plus-size models could help customers better assess if the bandage would fit them. Another helpful addition might be including common household items in the images for size comparison.

While reviewing your listing, I noticed a few other areas that might be worth addressing:

1.) Measurement and Terminology Consistency

  • The listing alternates between metric (10m) and imperial (32.8 feet) measurements
  • The designation varies between "Size H" and "Plus Size H" in different places, which might leave customers wondering if these are different options
  • Standardizing these could help prevent confusion

2.) Care Instructions

  • The washing temperature specifications (275°F) and sterilization temperature (273°F) seem unusually high for textile care
  • Standard washing machines typically max out at 140-160°F
  • These temperatures could potentially damage the elastic properties of the 20% spandex content, which typically begins to degrade around 230°F
  • Consider reviewing and updating these specifications to prevent customer confusion or product damage

3.) Compression Claims

Your "360 Degrees of Uniform Compression Grip and Support" claim makes sense from a marketing perspective. However, you might consider providing more specific details about compression levels or pressure points to help set accurate customer expectations, since anatomical variations naturally create different pressure points with tubular bandages.

I hope some of these suggestions prove helpful in addressing the return rate issue.

Best regards, Michael

120
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