RE: Unfair Assessment For High-Rate Return On Product Listings
Hello Amazon Sellers,
I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.
Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.
I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.
Thank you for reading this matter.
Sincerely,
Gerald
RE: Unfair Assessment For High-Rate Return On Product Listings
Hello Amazon Sellers,
I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.
Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.
I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.
Thank you for reading this matter.
Sincerely,
Gerald
Hi @Seller_4uxXGunrrLbaN
I saw your concern about the frequently-returned badge and wanted to help. I hope you don't mind - I looked up your brand name from your forum profile and found the tubular bandage listing (B08R1PJP7Y) that's currently showing the badge.
Let's start with what the official help page says about the Frequently-returned item badge (https://sellercentral.amazon.com/help/hub/reference/GTRP6DXEA983DPD6):
Looking at your listing, you've built a strong foundation with your 4.2-star rating, which speaks to the quality of your tubular bandage. I also liked the three-step application process (Measure, Cut, Cover) shown in image #3 - it clearly demonstrates how easy the product is to use at home.
Regarding the return rate issue:
You make a valid point about how individual body shapes vary and sizing can be subjective. I noticed your product images show the bandage on 'regular-sized' individuals. For your Plus Size version, showing the product on plus-size models could help customers better assess if the bandage would fit them. Another helpful addition might be including common household items in the images for size comparison.
While reviewing your listing, I noticed a few other areas that might be worth addressing:
1.) Measurement and Terminology Consistency
2.) Care Instructions
3.) Compression Claims
Your "360 Degrees of Uniform Compression Grip and Support" claim makes sense from a marketing perspective. However, you might consider providing more specific details about compression levels or pressure points to help set accurate customer expectations, since anatomical variations naturally create different pressure points with tubular bandages.
I hope some of these suggestions prove helpful in addressing the return rate issue.
Best regards, Michael
RE: Unfair Assessment For High-Rate Return On Product Listings
Hello Amazon Sellers,
I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.
Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.
I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.
Thank you for reading this matter.
Sincerely,
Gerald
RE: Unfair Assessment For High-Rate Return On Product Listings
Hello Amazon Sellers,
I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.
Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.
I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.
Thank you for reading this matter.
Sincerely,
Gerald
RE: Unfair Assessment For High-Rate Return On Product Listings
Hello Amazon Sellers,
I'm writing to express my concern regarding the high return badge on product listings. Despite clear size information on both the listing and packaging, high return rates persist for products with fitting issues.
Given that individual body shapes vary, sizing can be subjective, even with accurate measurements. This badge unfairly represents our product and deters potential customers.
I urge Amazon to reconsider the criteria for this badge, particularly for products where fit is crucial.
Thank you for reading this matter.
Sincerely,
Gerald
Hi @Seller_4uxXGunrrLbaN
I saw your concern about the frequently-returned badge and wanted to help. I hope you don't mind - I looked up your brand name from your forum profile and found the tubular bandage listing (B08R1PJP7Y) that's currently showing the badge.
Let's start with what the official help page says about the Frequently-returned item badge (https://sellercentral.amazon.com/help/hub/reference/GTRP6DXEA983DPD6):
Looking at your listing, you've built a strong foundation with your 4.2-star rating, which speaks to the quality of your tubular bandage. I also liked the three-step application process (Measure, Cut, Cover) shown in image #3 - it clearly demonstrates how easy the product is to use at home.
Regarding the return rate issue:
You make a valid point about how individual body shapes vary and sizing can be subjective. I noticed your product images show the bandage on 'regular-sized' individuals. For your Plus Size version, showing the product on plus-size models could help customers better assess if the bandage would fit them. Another helpful addition might be including common household items in the images for size comparison.
While reviewing your listing, I noticed a few other areas that might be worth addressing:
1.) Measurement and Terminology Consistency
2.) Care Instructions
3.) Compression Claims
Your "360 Degrees of Uniform Compression Grip and Support" claim makes sense from a marketing perspective. However, you might consider providing more specific details about compression levels or pressure points to help set accurate customer expectations, since anatomical variations naturally create different pressure points with tubular bandages.
I hope some of these suggestions prove helpful in addressing the return rate issue.
Best regards, Michael
Hi @Seller_4uxXGunrrLbaN
I saw your concern about the frequently-returned badge and wanted to help. I hope you don't mind - I looked up your brand name from your forum profile and found the tubular bandage listing (B08R1PJP7Y) that's currently showing the badge.
Let's start with what the official help page says about the Frequently-returned item badge (https://sellercentral.amazon.com/help/hub/reference/GTRP6DXEA983DPD6):
Looking at your listing, you've built a strong foundation with your 4.2-star rating, which speaks to the quality of your tubular bandage. I also liked the three-step application process (Measure, Cut, Cover) shown in image #3 - it clearly demonstrates how easy the product is to use at home.
Regarding the return rate issue:
You make a valid point about how individual body shapes vary and sizing can be subjective. I noticed your product images show the bandage on 'regular-sized' individuals. For your Plus Size version, showing the product on plus-size models could help customers better assess if the bandage would fit them. Another helpful addition might be including common household items in the images for size comparison.
While reviewing your listing, I noticed a few other areas that might be worth addressing:
1.) Measurement and Terminology Consistency
2.) Care Instructions
3.) Compression Claims
Your "360 Degrees of Uniform Compression Grip and Support" claim makes sense from a marketing perspective. However, you might consider providing more specific details about compression levels or pressure points to help set accurate customer expectations, since anatomical variations naturally create different pressure points with tubular bandages.
I hope some of these suggestions prove helpful in addressing the return rate issue.
Best regards, Michael
Hi @Seller_4uxXGunrrLbaN
I saw your concern about the frequently-returned badge and wanted to help. I hope you don't mind - I looked up your brand name from your forum profile and found the tubular bandage listing (B08R1PJP7Y) that's currently showing the badge.
Let's start with what the official help page says about the Frequently-returned item badge (https://sellercentral.amazon.com/help/hub/reference/GTRP6DXEA983DPD6):
Looking at your listing, you've built a strong foundation with your 4.2-star rating, which speaks to the quality of your tubular bandage. I also liked the three-step application process (Measure, Cut, Cover) shown in image #3 - it clearly demonstrates how easy the product is to use at home.
Regarding the return rate issue:
You make a valid point about how individual body shapes vary and sizing can be subjective. I noticed your product images show the bandage on 'regular-sized' individuals. For your Plus Size version, showing the product on plus-size models could help customers better assess if the bandage would fit them. Another helpful addition might be including common household items in the images for size comparison.
While reviewing your listing, I noticed a few other areas that might be worth addressing:
1.) Measurement and Terminology Consistency
2.) Care Instructions
3.) Compression Claims
Your "360 Degrees of Uniform Compression Grip and Support" claim makes sense from a marketing perspective. However, you might consider providing more specific details about compression levels or pressure points to help set accurate customer expectations, since anatomical variations naturally create different pressure points with tubular bandages.
I hope some of these suggestions prove helpful in addressing the return rate issue.
Best regards, Michael