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Seller_6447vs1cuc89C

Business Insurance - Cannot Upload New Documentation

I received an email stating that I needed to renew my business insurance by the end of this month. My policy just lapsed, I had renewed my policy, and was ready to uploaded the latest COI.

However, on the Business Insurance page, my last submittal is still in the 'Submitted' status and I cannot upload any new documentation.

I contacted seller support, we walked through the email, insurance policy, and they said I should ignore the email. However, the current policy that is still in "submitted" status is the old policy that has lapsed. I still need to upload my current policy.

Case #: 17377808971

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4 replies
Tags:Insurance
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user profile
Seller_6447vs1cuc89C

Business Insurance - Cannot Upload New Documentation

I received an email stating that I needed to renew my business insurance by the end of this month. My policy just lapsed, I had renewed my policy, and was ready to uploaded the latest COI.

However, on the Business Insurance page, my last submittal is still in the 'Submitted' status and I cannot upload any new documentation.

I contacted seller support, we walked through the email, insurance policy, and they said I should ignore the email. However, the current policy that is still in "submitted" status is the old policy that has lapsed. I still need to upload my current policy.

Case #: 17377808971

Tags:Insurance
10
117 views
4 replies
Reply
4 replies
user profile
Seller_6447vs1cuc89C

@CR_Amazon@LeviDylan_Amazon@Emet_Amazon

10
user profile
Connor_Amazon

Hi @Seller_6447vs1cuc89C

Connor from Amazon here, is the business insurance still in "submitted" status on your end? I am not able see that on my end so I wanted to check-in with you first.

Best,

Connor

10
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user profile
Seller_6447vs1cuc89C

Business Insurance - Cannot Upload New Documentation

I received an email stating that I needed to renew my business insurance by the end of this month. My policy just lapsed, I had renewed my policy, and was ready to uploaded the latest COI.

However, on the Business Insurance page, my last submittal is still in the 'Submitted' status and I cannot upload any new documentation.

I contacted seller support, we walked through the email, insurance policy, and they said I should ignore the email. However, the current policy that is still in "submitted" status is the old policy that has lapsed. I still need to upload my current policy.

Case #: 17377808971

117 views
4 replies
Tags:Insurance
10
Reply
user profile
Seller_6447vs1cuc89C

Business Insurance - Cannot Upload New Documentation

I received an email stating that I needed to renew my business insurance by the end of this month. My policy just lapsed, I had renewed my policy, and was ready to uploaded the latest COI.

However, on the Business Insurance page, my last submittal is still in the 'Submitted' status and I cannot upload any new documentation.

I contacted seller support, we walked through the email, insurance policy, and they said I should ignore the email. However, the current policy that is still in "submitted" status is the old policy that has lapsed. I still need to upload my current policy.

Case #: 17377808971

Tags:Insurance
10
117 views
4 replies
Reply
user profile

Business Insurance - Cannot Upload New Documentation

by Seller_6447vs1cuc89C

I received an email stating that I needed to renew my business insurance by the end of this month. My policy just lapsed, I had renewed my policy, and was ready to uploaded the latest COI.

However, on the Business Insurance page, my last submittal is still in the 'Submitted' status and I cannot upload any new documentation.

I contacted seller support, we walked through the email, insurance policy, and they said I should ignore the email. However, the current policy that is still in "submitted" status is the old policy that has lapsed. I still need to upload my current policy.

Case #: 17377808971

Tags:Insurance
10
117 views
4 replies
Reply
4 replies
4 replies
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Seller_6447vs1cuc89C

@CR_Amazon@LeviDylan_Amazon@Emet_Amazon

10
user profile
Connor_Amazon

Hi @Seller_6447vs1cuc89C

Connor from Amazon here, is the business insurance still in "submitted" status on your end? I am not able see that on my end so I wanted to check-in with you first.

Best,

Connor

10
Follow this discussion to be notified of new activity
user profile
Seller_6447vs1cuc89C

@CR_Amazon@LeviDylan_Amazon@Emet_Amazon

10
user profile
Seller_6447vs1cuc89C

@CR_Amazon@LeviDylan_Amazon@Emet_Amazon

10
Reply
user profile
Connor_Amazon

Hi @Seller_6447vs1cuc89C

Connor from Amazon here, is the business insurance still in "submitted" status on your end? I am not able see that on my end so I wanted to check-in with you first.

Best,

Connor

10
user profile
Connor_Amazon

Hi @Seller_6447vs1cuc89C

Connor from Amazon here, is the business insurance still in "submitted" status on your end? I am not able see that on my end so I wanted to check-in with you first.

Best,

Connor

10
Reply
Follow this discussion to be notified of new activity

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