Brand name changed (Hijacked) on my listings
Hi there,
Thank you for your time.
We are here to contact you is that our listings have been changed (Hijacked) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.
ASIN's that are being affected:
1. B0B7MMXBT8
Original Brand: Benilev
Hijacked Brand: Nicbobo
2. B0B7MN4J9R
Original Brand: Benilev
Hijacked Brand: Nicbobo
Hope you can help us to change these listings to original brand name: Benilev.
Complaint ID: 15555957901
Thank you @Sandy_Amazon
37 replies
Jim_Amazon
Hi there @Seller_p9bCLKTPRgoEj
Thank you for bringing this to our attention. I have escalated this to the proper team and they are currently investigating. I'll update you when they get back to me!
-Jim
Seller_p9bCLKTPRgoEj
After three weekds, the products are stilll the wrong brand. And we can't send stock, as they are still "locked" to the hijacker brand. Please help us.
Jim_Amazon
@Seller_p9bCLKTPRgoEj
I see this and have escalated the issue to a higher level to get this addressed. I'll let you know as soon as I here back.
-Jim
Seller_p9bCLKTPRgoEj
I was so mad that Amazon sent me a performance warning for violating the Product Detail Page editing rules and tampering the brand.
I don't know who tampered the brand of my link. I haven't been able to edit my link for a month. Why should I be given a performance warning? Shouldn't the person who tampered with my link be given a performance warning? This is ridiculous!
Seller_D4BlqmKB3F25b
@Jim_Amazon
To follow up with this,
ASIN B074JD7CS7 - Original brand: Jay Graphics
ASIN B00OX39X62 - Original brand: Jay Graphics
Both brands are still hijacked...
Jim_Amazon
@Seller_p9bCLKTPRgoEj
I believe I've just submitted the final piece to getting these ASINs corrected! I can see your offers are still live but please keep me updated and I will do the same when I hear back about your ASINs.
-Jim
Jim_Amazon
@Seller_D4BlqmKB3F25b
I can see the same and I have escalated through a different channel to get these addressed.
As soon as I hear back I will let you know and I appreciate your patience as I work through this.
-Jim
Seller_D4BlqmKB3F25b
Hi @Jim_Amazon
Also, ASIN B0795ZRNQQ. Brand seems fixed, but we can't send inventory as it is still linked to "soikoi".
Thanks for your help.
Seller_7qEKbzKAqavQV
Hi @Jim_Amazon
This also happened to me.
ASIN: B08JQ78GNJ - Original Brand: Corvette Envy
If you check the records it was Corvette Envy before, and search on GS1 on UPC shows it as brand name: (en) Corvette Envy
Support Case: 13503740531
Could you please help?
Thank you!
Jim_Amazon
@Seller_p9bCLKTPRgoEj
It looks like both ASINs are showing correctly! Please let me know if you're seeing something different!
-Jim
Jim_Amazon
@Seller_D4BlqmKB3F25b
I've reached out to our catalog team to jump in and correct this! Once I get word from them, I'll update you.
-Jim
Jim_Amazon
@Seller_7qEKbzKAqavQV
I would love to help out here! With this thread getting a bit hectic, would you mind opening your own thread in the Create and Manage Listings category? You will receive individualized support on resolving your issue that way and feel free to tag me in it!
-Jim
Seller_IuGHeIZGsyvfV
Same thing happens to us a lot. When I try to change it back it says only the brand owner can make changes. I'm the brand owner so how did someone else do it? Only logical explanation is someone in amazon was paid to do it.
Brand name changed (Hijacked) on my listings
Hi there,
Thank you for your time.
We are here to contact you is that our listings have been changed (Hijacked) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.
ASIN's that are being affected:
1. B0B7MMXBT8
Original Brand: Benilev
Hijacked Brand: Nicbobo
2. B0B7MN4J9R
Original Brand: Benilev
Hijacked Brand: Nicbobo
Hope you can help us to change these listings to original brand name: Benilev.
Complaint ID: 15555957901
Thank you @Sandy_Amazon
Brand name changed (Hijacked) on my listings
Hi there,
Thank you for your time.
We are here to contact you is that our listings have been changed (Hijacked) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.
ASIN's that are being affected:
1. B0B7MMXBT8
Original Brand: Benilev
Hijacked Brand: Nicbobo
2. B0B7MN4J9R
Original Brand: Benilev
Hijacked Brand: Nicbobo
Hope you can help us to change these listings to original brand name: Benilev.
Complaint ID: 15555957901
Thank you @Sandy_Amazon
37 replies
37 replies
Jim_Amazon
Hi there @Seller_p9bCLKTPRgoEj
Thank you for bringing this to our attention. I have escalated this to the proper team and they are currently investigating. I'll update you when they get back to me!
-Jim
Seller_p9bCLKTPRgoEj
After three weekds, the products are stilll the wrong brand. And we can't send stock, as they are still "locked" to the hijacker brand. Please help us.
Jim_Amazon
@Seller_p9bCLKTPRgoEj
I see this and have escalated the issue to a higher level to get this addressed. I'll let you know as soon as I here back.
-Jim
Seller_p9bCLKTPRgoEj
I was so mad that Amazon sent me a performance warning for violating the Product Detail Page editing rules and tampering the brand.
I don't know who tampered the brand of my link. I haven't been able to edit my link for a month. Why should I be given a performance warning? Shouldn't the person who tampered with my link be given a performance warning? This is ridiculous!
Seller_D4BlqmKB3F25b
@Jim_Amazon
To follow up with this,
ASIN B074JD7CS7 - Original brand: Jay Graphics
ASIN B00OX39X62 - Original brand: Jay Graphics
Both brands are still hijacked...
Jim_Amazon
@Seller_p9bCLKTPRgoEj
I believe I've just submitted the final piece to getting these ASINs corrected! I can see your offers are still live but please keep me updated and I will do the same when I hear back about your ASINs.
-Jim
Jim_Amazon
@Seller_D4BlqmKB3F25b
I can see the same and I have escalated through a different channel to get these addressed.
As soon as I hear back I will let you know and I appreciate your patience as I work through this.
-Jim
Seller_D4BlqmKB3F25b
Hi @Jim_Amazon
Also, ASIN B0795ZRNQQ. Brand seems fixed, but we can't send inventory as it is still linked to "soikoi".
Thanks for your help.
Seller_7qEKbzKAqavQV
Hi @Jim_Amazon
This also happened to me.
ASIN: B08JQ78GNJ - Original Brand: Corvette Envy
If you check the records it was Corvette Envy before, and search on GS1 on UPC shows it as brand name: (en) Corvette Envy
Support Case: 13503740531
Could you please help?
Thank you!
Jim_Amazon
@Seller_p9bCLKTPRgoEj
It looks like both ASINs are showing correctly! Please let me know if you're seeing something different!
-Jim
Jim_Amazon
@Seller_D4BlqmKB3F25b
I've reached out to our catalog team to jump in and correct this! Once I get word from them, I'll update you.
-Jim
Jim_Amazon
@Seller_7qEKbzKAqavQV
I would love to help out here! With this thread getting a bit hectic, would you mind opening your own thread in the Create and Manage Listings category? You will receive individualized support on resolving your issue that way and feel free to tag me in it!
-Jim
Seller_IuGHeIZGsyvfV
Same thing happens to us a lot. When I try to change it back it says only the brand owner can make changes. I'm the brand owner so how did someone else do it? Only logical explanation is someone in amazon was paid to do it.
Jim_Amazon
Hi there @Seller_p9bCLKTPRgoEj
Thank you for bringing this to our attention. I have escalated this to the proper team and they are currently investigating. I'll update you when they get back to me!
-Jim
Jim_Amazon
Hi there @Seller_p9bCLKTPRgoEj
Thank you for bringing this to our attention. I have escalated this to the proper team and they are currently investigating. I'll update you when they get back to me!
-Jim
Seller_p9bCLKTPRgoEj
After three weekds, the products are stilll the wrong brand. And we can't send stock, as they are still "locked" to the hijacker brand. Please help us.
Seller_p9bCLKTPRgoEj
After three weekds, the products are stilll the wrong brand. And we can't send stock, as they are still "locked" to the hijacker brand. Please help us.
Jim_Amazon
@Seller_p9bCLKTPRgoEj
I see this and have escalated the issue to a higher level to get this addressed. I'll let you know as soon as I here back.
-Jim
Jim_Amazon
@Seller_p9bCLKTPRgoEj
I see this and have escalated the issue to a higher level to get this addressed. I'll let you know as soon as I here back.
-Jim
Seller_p9bCLKTPRgoEj
I was so mad that Amazon sent me a performance warning for violating the Product Detail Page editing rules and tampering the brand.
I don't know who tampered the brand of my link. I haven't been able to edit my link for a month. Why should I be given a performance warning? Shouldn't the person who tampered with my link be given a performance warning? This is ridiculous!
Seller_p9bCLKTPRgoEj
I was so mad that Amazon sent me a performance warning for violating the Product Detail Page editing rules and tampering the brand.
I don't know who tampered the brand of my link. I haven't been able to edit my link for a month. Why should I be given a performance warning? Shouldn't the person who tampered with my link be given a performance warning? This is ridiculous!
Seller_D4BlqmKB3F25b
@Jim_Amazon
To follow up with this,
ASIN B074JD7CS7 - Original brand: Jay Graphics
ASIN B00OX39X62 - Original brand: Jay Graphics
Both brands are still hijacked...
Seller_D4BlqmKB3F25b
@Jim_Amazon
To follow up with this,
ASIN B074JD7CS7 - Original brand: Jay Graphics
ASIN B00OX39X62 - Original brand: Jay Graphics
Both brands are still hijacked...
Jim_Amazon
@Seller_p9bCLKTPRgoEj
I believe I've just submitted the final piece to getting these ASINs corrected! I can see your offers are still live but please keep me updated and I will do the same when I hear back about your ASINs.
-Jim
Jim_Amazon
@Seller_p9bCLKTPRgoEj
I believe I've just submitted the final piece to getting these ASINs corrected! I can see your offers are still live but please keep me updated and I will do the same when I hear back about your ASINs.
-Jim
Jim_Amazon
@Seller_D4BlqmKB3F25b
I can see the same and I have escalated through a different channel to get these addressed.
As soon as I hear back I will let you know and I appreciate your patience as I work through this.
-Jim
Jim_Amazon
@Seller_D4BlqmKB3F25b
I can see the same and I have escalated through a different channel to get these addressed.
As soon as I hear back I will let you know and I appreciate your patience as I work through this.
-Jim
Seller_D4BlqmKB3F25b
Hi @Jim_Amazon
Also, ASIN B0795ZRNQQ. Brand seems fixed, but we can't send inventory as it is still linked to "soikoi".
Thanks for your help.
Seller_D4BlqmKB3F25b
Hi @Jim_Amazon
Also, ASIN B0795ZRNQQ. Brand seems fixed, but we can't send inventory as it is still linked to "soikoi".
Thanks for your help.
Seller_7qEKbzKAqavQV
Hi @Jim_Amazon
This also happened to me.
ASIN: B08JQ78GNJ - Original Brand: Corvette Envy
If you check the records it was Corvette Envy before, and search on GS1 on UPC shows it as brand name: (en) Corvette Envy
Support Case: 13503740531
Could you please help?
Thank you!
Seller_7qEKbzKAqavQV
Hi @Jim_Amazon
This also happened to me.
ASIN: B08JQ78GNJ - Original Brand: Corvette Envy
If you check the records it was Corvette Envy before, and search on GS1 on UPC shows it as brand name: (en) Corvette Envy
Support Case: 13503740531
Could you please help?
Thank you!
Jim_Amazon
@Seller_p9bCLKTPRgoEj
It looks like both ASINs are showing correctly! Please let me know if you're seeing something different!
-Jim
Jim_Amazon
@Seller_p9bCLKTPRgoEj
It looks like both ASINs are showing correctly! Please let me know if you're seeing something different!
-Jim
Jim_Amazon
@Seller_D4BlqmKB3F25b
I've reached out to our catalog team to jump in and correct this! Once I get word from them, I'll update you.
-Jim
Jim_Amazon
@Seller_D4BlqmKB3F25b
I've reached out to our catalog team to jump in and correct this! Once I get word from them, I'll update you.
-Jim
Jim_Amazon
@Seller_7qEKbzKAqavQV
I would love to help out here! With this thread getting a bit hectic, would you mind opening your own thread in the Create and Manage Listings category? You will receive individualized support on resolving your issue that way and feel free to tag me in it!
-Jim
Jim_Amazon
@Seller_7qEKbzKAqavQV
I would love to help out here! With this thread getting a bit hectic, would you mind opening your own thread in the Create and Manage Listings category? You will receive individualized support on resolving your issue that way and feel free to tag me in it!
-Jim
Seller_IuGHeIZGsyvfV
Same thing happens to us a lot. When I try to change it back it says only the brand owner can make changes. I'm the brand owner so how did someone else do it? Only logical explanation is someone in amazon was paid to do it.
Seller_IuGHeIZGsyvfV
Same thing happens to us a lot. When I try to change it back it says only the brand owner can make changes. I'm the brand owner so how did someone else do it? Only logical explanation is someone in amazon was paid to do it.
