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Jameson_Amazon

What are the 3 most important values that guide your business?

img

Hi Sellers! I have a new Engage with Amazon question for you...

What are the 3 most important values that guide your business?

Excited to see your answers!

--

What's Engage with Amazon? I like to think of it as a section of the forums where we can connect and collaborate together as a community. Everyone is welcome to chime in on the discussion and share their unique perspectives. There's really no pressure here, just a fun way to engage with each other. Looking forward to connecting with you all!

650 views
30 replies
Tags:Engage with Amazon
715
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0 replies
user profile
Seller_0xdtD36hDLHBC

1) Stick-to-it (for example, when an agent closes a case without resolving it, I keep responding until, ultimately, it is resolved.)

2) Learn (for example, when an agent is telling you to break Amazon policy or telling you incorrect information, you have to have learned the correct information because they don't know)

3) Hard work (for example, while I would love to be spending more time growing my business, making more money for myself and Amazon, I know that it is better to work h a r d on issues that Amazon cares enough about to program bots that will eventually take down your account).

Speaking of poorly programmed bots. Apparently "work" followed by "hard" is inappropriate.

img

You have to laugh when Amazon makes your point about bots for you.

img
490
user profile
Seller_QgRNsKk3nwNhc

"Honest":don't play trick.

"Quality":provide good quality products

"Service":good service including ship promptly,customer service espectrially after sale service.

32
user profile
Seller_CW0P5hgbsiqWX

Honesty, Promptness, and Efficiency.

70
user profile
Seller_6fK2KJK28pv1W

How and why should we engage with you - when you are destroying 3P businesses?

190
user profile
Seller_keSnEDesLFVwv

user profile
Seller_0xdtD36hDLHBC
Speaking of poorly programmed bots. Apparently "work" followed by "hard" is inappropriate.
View post

'Work hard' is does not get flagged. It is 'h a r d o n' that does it.

40
user profile
Seller_keSnEDesLFVwv

user profile
Jameson_Amazon
What are the 3 most important values that guide your business?
View post

1) Repetition. I've found that it helps to tell seller support the same thing three different ways. Seller support usually does not understand something unless you tell them three times. Three is the minimal number of times that you have to tell seller support to have a chance of being understood.

2) Mobility. Now that books are being presented to customers with no descriptive text and no picture, I have found it best to move lots of stuff to other venues.

If a book has any kind of damage, move it. If it is a textbook, move it. If the picture is not correct, move it. If both the HB and PB have the same ISBN, move it. If some pricing bot prevents you from selling it at market price, move it.

3) Clarity. Put lots of information on the packing slip: who you are, how to contact you, the limits of prime, how to do returns, when a refund for a return will be issued, etc.

The omission of any of these facts can lead a confused and frustrated customer to strike out at you, even though the confusion is Amazon's fault.

110
user profile
Seller_WBnGS7Ix3XiDX

1. Have a good product

2. If Amazon shows your product, & its good, you should make sales.

3. Have a good product that people like, & will buy over and over again.

Having your own site is great, but advertising costs a lot. People love to buy thru Amazon, at the end of day cause they can get refunds, if needed, ha ha.

Mainly have a good product that is unique. Customer service is important of course, but its still about the product you sell.

20
user profile
Seller_iobipI6xASRkh
This post has been deleted
00
user profile
Seller_lo3gKtsoiSWzz

This post is completely tone deaf to any real issue amazon sellers have.

People lives are ruined on the daily from deactivations etc. and your asking about business values? what a clown show LOL

80
user profile
Seller_TyNPnzv9SaYa3

1) Fear of Amazon

2) Fear of customers

3) Fear of Suppliers

Is the start of Wisdom.

50
user profile
Jameson_Amazon

What are the 3 most important values that guide your business?

img

Hi Sellers! I have a new Engage with Amazon question for you...

What are the 3 most important values that guide your business?

Excited to see your answers!

--

What's Engage with Amazon? I like to think of it as a section of the forums where we can connect and collaborate together as a community. Everyone is welcome to chime in on the discussion and share their unique perspectives. There's really no pressure here, just a fun way to engage with each other. Looking forward to connecting with you all!

650 views
30 replies
Tags:Engage with Amazon
715
Reply
user profile

What are the 3 most important values that guide your business?

by Jameson_Amazon

img

Hi Sellers! I have a new Engage with Amazon question for you...

What are the 3 most important values that guide your business?

Excited to see your answers!

--

What's Engage with Amazon? I like to think of it as a section of the forums where we can connect and collaborate together as a community. Everyone is welcome to chime in on the discussion and share their unique perspectives. There's really no pressure here, just a fun way to engage with each other. Looking forward to connecting with you all!

Tags:Engage with Amazon
715
650 views
30 replies
Reply
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user profile
Seller_0xdtD36hDLHBC

1) Stick-to-it (for example, when an agent closes a case without resolving it, I keep responding until, ultimately, it is resolved.)

2) Learn (for example, when an agent is telling you to break Amazon policy or telling you incorrect information, you have to have learned the correct information because they don't know)

3) Hard work (for example, while I would love to be spending more time growing my business, making more money for myself and Amazon, I know that it is better to work h a r d on issues that Amazon cares enough about to program bots that will eventually take down your account).

Speaking of poorly programmed bots. Apparently "work" followed by "hard" is inappropriate.

img

You have to laugh when Amazon makes your point about bots for you.

img
490
user profile
Seller_QgRNsKk3nwNhc

"Honest":don't play trick.

"Quality":provide good quality products

"Service":good service including ship promptly,customer service espectrially after sale service.

32
user profile
Seller_CW0P5hgbsiqWX

Honesty, Promptness, and Efficiency.

70
user profile
Seller_6fK2KJK28pv1W

How and why should we engage with you - when you are destroying 3P businesses?

190
user profile
Seller_keSnEDesLFVwv

user profile
Seller_0xdtD36hDLHBC
Speaking of poorly programmed bots. Apparently "work" followed by "hard" is inappropriate.
View post

'Work hard' is does not get flagged. It is 'h a r d o n' that does it.

40
user profile
Seller_keSnEDesLFVwv

user profile
Jameson_Amazon
What are the 3 most important values that guide your business?
View post

1) Repetition. I've found that it helps to tell seller support the same thing three different ways. Seller support usually does not understand something unless you tell them three times. Three is the minimal number of times that you have to tell seller support to have a chance of being understood.

2) Mobility. Now that books are being presented to customers with no descriptive text and no picture, I have found it best to move lots of stuff to other venues.

If a book has any kind of damage, move it. If it is a textbook, move it. If the picture is not correct, move it. If both the HB and PB have the same ISBN, move it. If some pricing bot prevents you from selling it at market price, move it.

3) Clarity. Put lots of information on the packing slip: who you are, how to contact you, the limits of prime, how to do returns, when a refund for a return will be issued, etc.

The omission of any of these facts can lead a confused and frustrated customer to strike out at you, even though the confusion is Amazon's fault.

110
user profile
Seller_WBnGS7Ix3XiDX

1. Have a good product

2. If Amazon shows your product, & its good, you should make sales.

3. Have a good product that people like, & will buy over and over again.

Having your own site is great, but advertising costs a lot. People love to buy thru Amazon, at the end of day cause they can get refunds, if needed, ha ha.

Mainly have a good product that is unique. Customer service is important of course, but its still about the product you sell.

20
user profile
Seller_iobipI6xASRkh
This post has been deleted
00
user profile
Seller_lo3gKtsoiSWzz

This post is completely tone deaf to any real issue amazon sellers have.

People lives are ruined on the daily from deactivations etc. and your asking about business values? what a clown show LOL

80
user profile
Seller_TyNPnzv9SaYa3

1) Fear of Amazon

2) Fear of customers

3) Fear of Suppliers

Is the start of Wisdom.

50
user profile
Seller_0xdtD36hDLHBC

1) Stick-to-it (for example, when an agent closes a case without resolving it, I keep responding until, ultimately, it is resolved.)

2) Learn (for example, when an agent is telling you to break Amazon policy or telling you incorrect information, you have to have learned the correct information because they don't know)

3) Hard work (for example, while I would love to be spending more time growing my business, making more money for myself and Amazon, I know that it is better to work h a r d on issues that Amazon cares enough about to program bots that will eventually take down your account).

Speaking of poorly programmed bots. Apparently "work" followed by "hard" is inappropriate.

img

You have to laugh when Amazon makes your point about bots for you.

img
490
user profile
Seller_0xdtD36hDLHBC

1) Stick-to-it (for example, when an agent closes a case without resolving it, I keep responding until, ultimately, it is resolved.)

2) Learn (for example, when an agent is telling you to break Amazon policy or telling you incorrect information, you have to have learned the correct information because they don't know)

3) Hard work (for example, while I would love to be spending more time growing my business, making more money for myself and Amazon, I know that it is better to work h a r d on issues that Amazon cares enough about to program bots that will eventually take down your account).

Speaking of poorly programmed bots. Apparently "work" followed by "hard" is inappropriate.

img

You have to laugh when Amazon makes your point about bots for you.

img
490
Reply
user profile
Seller_QgRNsKk3nwNhc

"Honest":don't play trick.

"Quality":provide good quality products

"Service":good service including ship promptly,customer service espectrially after sale service.

32
user profile
Seller_QgRNsKk3nwNhc

"Honest":don't play trick.

"Quality":provide good quality products

"Service":good service including ship promptly,customer service espectrially after sale service.

32
Reply
user profile
Seller_CW0P5hgbsiqWX

Honesty, Promptness, and Efficiency.

70
user profile
Seller_CW0P5hgbsiqWX

Honesty, Promptness, and Efficiency.

70
Reply
user profile
Seller_6fK2KJK28pv1W

How and why should we engage with you - when you are destroying 3P businesses?

190
user profile
Seller_6fK2KJK28pv1W

How and why should we engage with you - when you are destroying 3P businesses?

190
Reply
user profile
Seller_keSnEDesLFVwv

user profile
Seller_0xdtD36hDLHBC
Speaking of poorly programmed bots. Apparently "work" followed by "hard" is inappropriate.
View post

'Work hard' is does not get flagged. It is 'h a r d o n' that does it.

40
user profile
Seller_keSnEDesLFVwv

user profile
Seller_0xdtD36hDLHBC
Speaking of poorly programmed bots. Apparently "work" followed by "hard" is inappropriate.
View post

'Work hard' is does not get flagged. It is 'h a r d o n' that does it.

40
Reply
user profile
Seller_keSnEDesLFVwv

user profile
Jameson_Amazon
What are the 3 most important values that guide your business?
View post

1) Repetition. I've found that it helps to tell seller support the same thing three different ways. Seller support usually does not understand something unless you tell them three times. Three is the minimal number of times that you have to tell seller support to have a chance of being understood.

2) Mobility. Now that books are being presented to customers with no descriptive text and no picture, I have found it best to move lots of stuff to other venues.

If a book has any kind of damage, move it. If it is a textbook, move it. If the picture is not correct, move it. If both the HB and PB have the same ISBN, move it. If some pricing bot prevents you from selling it at market price, move it.

3) Clarity. Put lots of information on the packing slip: who you are, how to contact you, the limits of prime, how to do returns, when a refund for a return will be issued, etc.

The omission of any of these facts can lead a confused and frustrated customer to strike out at you, even though the confusion is Amazon's fault.

110
user profile
Seller_keSnEDesLFVwv

user profile
Jameson_Amazon
What are the 3 most important values that guide your business?
View post

1) Repetition. I've found that it helps to tell seller support the same thing three different ways. Seller support usually does not understand something unless you tell them three times. Three is the minimal number of times that you have to tell seller support to have a chance of being understood.

2) Mobility. Now that books are being presented to customers with no descriptive text and no picture, I have found it best to move lots of stuff to other venues.

If a book has any kind of damage, move it. If it is a textbook, move it. If the picture is not correct, move it. If both the HB and PB have the same ISBN, move it. If some pricing bot prevents you from selling it at market price, move it.

3) Clarity. Put lots of information on the packing slip: who you are, how to contact you, the limits of prime, how to do returns, when a refund for a return will be issued, etc.

The omission of any of these facts can lead a confused and frustrated customer to strike out at you, even though the confusion is Amazon's fault.

110
Reply
user profile
Seller_WBnGS7Ix3XiDX

1. Have a good product

2. If Amazon shows your product, & its good, you should make sales.

3. Have a good product that people like, & will buy over and over again.

Having your own site is great, but advertising costs a lot. People love to buy thru Amazon, at the end of day cause they can get refunds, if needed, ha ha.

Mainly have a good product that is unique. Customer service is important of course, but its still about the product you sell.

20
user profile
Seller_WBnGS7Ix3XiDX

1. Have a good product

2. If Amazon shows your product, & its good, you should make sales.

3. Have a good product that people like, & will buy over and over again.

Having your own site is great, but advertising costs a lot. People love to buy thru Amazon, at the end of day cause they can get refunds, if needed, ha ha.

Mainly have a good product that is unique. Customer service is important of course, but its still about the product you sell.

20
Reply
user profile
Seller_iobipI6xASRkh
This post has been deleted
00
user profile
Seller_iobipI6xASRkh
This post has been deleted
00
Reply
user profile
Seller_lo3gKtsoiSWzz

This post is completely tone deaf to any real issue amazon sellers have.

People lives are ruined on the daily from deactivations etc. and your asking about business values? what a clown show LOL

80
user profile
Seller_lo3gKtsoiSWzz

This post is completely tone deaf to any real issue amazon sellers have.

People lives are ruined on the daily from deactivations etc. and your asking about business values? what a clown show LOL

80
Reply
user profile
Seller_TyNPnzv9SaYa3

1) Fear of Amazon

2) Fear of customers

3) Fear of Suppliers

Is the start of Wisdom.

50
user profile
Seller_TyNPnzv9SaYa3

1) Fear of Amazon

2) Fear of customers

3) Fear of Suppliers

Is the start of Wisdom.

50
Reply

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