Ships in Product Packaging listing auto enrolled?
Hi, I just happened to come across a listing of ours in our inventory in which the fee looked odd. I click on the estimated fee per unit sold which brings up the revenue calculator. Next I click on the fulfillment fee hyperlink which brings me to a page where it says "Programs: Fulfillment by Amazon, Ships in Product Packaging"
Now, this doesn't make sense because we have never certified this to be SIPP at all, nor would we want to. A nickel savings doesn't make up for the potential damage a product can suffer in transit. Keep in mind that even though this product is in our inventory, it hasn't made it to an FBA warehouse, yet, but it soon will be.
Has anyone else ran into this before? I just don't want amazon shipping anything of ours without a box, especially in exchange for mere pennies.
Ships in Product Packaging listing auto enrolled?
Hi, I just happened to come across a listing of ours in our inventory in which the fee looked odd. I click on the estimated fee per unit sold which brings up the revenue calculator. Next I click on the fulfillment fee hyperlink which brings me to a page where it says "Programs: Fulfillment by Amazon, Ships in Product Packaging"
Now, this doesn't make sense because we have never certified this to be SIPP at all, nor would we want to. A nickel savings doesn't make up for the potential damage a product can suffer in transit. Keep in mind that even though this product is in our inventory, it hasn't made it to an FBA warehouse, yet, but it soon will be.
Has anyone else ran into this before? I just don't want amazon shipping anything of ours without a box, especially in exchange for mere pennies.
25 replies
Seller_f4a7xAPCCSMqD
If there are other sellers on the listing, then it is possible that they enrolled them. We discovered that the setting is at the ASIN level, so if one seller enrolls it, then it is enrolled for all sellers.
Seller_pyCNvcu4niexi
That is so messed up. Have you figured out how to get them unenrolled? Obviously we don't like to rely on other sellers making decisions for us.
Seller_f4a7xAPCCSMqD
Currently, you have to open a case with support asking for them to decertify them from SIPP. Include the list of ASINs and confirm that you know that it means you will be missing out on the discount. They will remove them, but sadly, there is nothing to prevent them from being readded by another seller.
Seller_pyCNvcu4niexi
Alright thanks, just did that actually. I guess just another thing that we'll have to keep track of on amazon. Whoever made the decision for this to be on an ASIN level is an idiot.
Seller_f4a7xAPCCSMqD
I totally agree. It has been a headache for us as well.
Seller_zc50DVO3FE5fz
"Whoever made the decision for this to be on an ASIN level is an idiot."
First day on Amazon? :)
Seller_pyCNvcu4niexi
Many days after the first, but, after all these years, I still can't get used to incompetency.
Seller_pyCNvcu4niexi
Hi KJ, thanks for the reply. I think seller support has already taken care of most of them, but the fact remains that SIPP is on an ASIN level, correct?
It should be on a SKU level.
Seller_z3XfkorVSmnEY
It appears some of our items have been auto enrolled also. But we package our items for FBA the same way as we ship FBM. So, usually there isn't an issue.
Seller_PTpw5SQTsiboc
My product was "auto enrolled" in this and it immediately started to produce removal orders for damaged unsellable products. After I received the first few back I saw the "damage" and "unsellable" condition was caused by Amazon's label being placed directly on my poly bag. My poly bag has my label on it and they can't remove the labels from returns so they deem them unsellable. It took me 15plus back and forth on my opened case re "your labels destroy my product" until I got it removed. The final answer was" it will still show on your listing the product ships SIP but we changed it in the system. Ever since, my removals stopped.
KJ_Amazon
Hello @Seller_pyCNvcu4niexi @Seller_PTpw5SQTsiboc and the other sellers in this thread. Thanks for sharing your feedback on the FBA Ships in Product Packaging (SIPP) program.
Can you please share a Case ID or other information about any specific ASINs you have enrolled in the program that you believe were auto-enrolled that you do not want to be?
If you choose to unenroll a product from SIPP, you can request to decertify it by contacting Amazon Selling Partner Support. Amazon will review your decertification request within three business days and send a confirmation email that your request is approved.
KJ_Amazon
Thanks for that update @Seller_pyCNvcu4niexi. I reached out to the SIPP partner team for clarification, but Case IDs with those ASINs from you or @Seller_f4a7xAPCCSMqD @Seller_PTpw5SQTsiboc @Seller_z3XfkorVSmnEY will help us track that answer down.
Seller_f4a7xAPCCSMqD
It is nice to hear that this is the case because support told me the opposite originally.
I am honestly surprised that these are getting certified because the products in question are children's clothing items in a poly bag that has small holes in it to let air out, so it is very possible that the product could be damaged when shipping without any other packaging.
@KJ_Amazon Are brand owners given any control over preventing sellers from enrolling their products in this program?
Ships in Product Packaging listing auto enrolled?
Hi, I just happened to come across a listing of ours in our inventory in which the fee looked odd. I click on the estimated fee per unit sold which brings up the revenue calculator. Next I click on the fulfillment fee hyperlink which brings me to a page where it says "Programs: Fulfillment by Amazon, Ships in Product Packaging"
Now, this doesn't make sense because we have never certified this to be SIPP at all, nor would we want to. A nickel savings doesn't make up for the potential damage a product can suffer in transit. Keep in mind that even though this product is in our inventory, it hasn't made it to an FBA warehouse, yet, but it soon will be.
Has anyone else ran into this before? I just don't want amazon shipping anything of ours without a box, especially in exchange for mere pennies.
Ships in Product Packaging listing auto enrolled?
Hi, I just happened to come across a listing of ours in our inventory in which the fee looked odd. I click on the estimated fee per unit sold which brings up the revenue calculator. Next I click on the fulfillment fee hyperlink which brings me to a page where it says "Programs: Fulfillment by Amazon, Ships in Product Packaging"
Now, this doesn't make sense because we have never certified this to be SIPP at all, nor would we want to. A nickel savings doesn't make up for the potential damage a product can suffer in transit. Keep in mind that even though this product is in our inventory, it hasn't made it to an FBA warehouse, yet, but it soon will be.
Has anyone else ran into this before? I just don't want amazon shipping anything of ours without a box, especially in exchange for mere pennies.
Ships in Product Packaging listing auto enrolled?
Hi, I just happened to come across a listing of ours in our inventory in which the fee looked odd. I click on the estimated fee per unit sold which brings up the revenue calculator. Next I click on the fulfillment fee hyperlink which brings me to a page where it says "Programs: Fulfillment by Amazon, Ships in Product Packaging"
Now, this doesn't make sense because we have never certified this to be SIPP at all, nor would we want to. A nickel savings doesn't make up for the potential damage a product can suffer in transit. Keep in mind that even though this product is in our inventory, it hasn't made it to an FBA warehouse, yet, but it soon will be.
Has anyone else ran into this before? I just don't want amazon shipping anything of ours without a box, especially in exchange for mere pennies.
25 replies
25 replies
Seller_f4a7xAPCCSMqD
If there are other sellers on the listing, then it is possible that they enrolled them. We discovered that the setting is at the ASIN level, so if one seller enrolls it, then it is enrolled for all sellers.
Seller_pyCNvcu4niexi
That is so messed up. Have you figured out how to get them unenrolled? Obviously we don't like to rely on other sellers making decisions for us.
Seller_f4a7xAPCCSMqD
Currently, you have to open a case with support asking for them to decertify them from SIPP. Include the list of ASINs and confirm that you know that it means you will be missing out on the discount. They will remove them, but sadly, there is nothing to prevent them from being readded by another seller.
Seller_pyCNvcu4niexi
Alright thanks, just did that actually. I guess just another thing that we'll have to keep track of on amazon. Whoever made the decision for this to be on an ASIN level is an idiot.
Seller_f4a7xAPCCSMqD
I totally agree. It has been a headache for us as well.
Seller_zc50DVO3FE5fz
"Whoever made the decision for this to be on an ASIN level is an idiot."
First day on Amazon? :)
Seller_pyCNvcu4niexi
Many days after the first, but, after all these years, I still can't get used to incompetency.
Seller_pyCNvcu4niexi
Hi KJ, thanks for the reply. I think seller support has already taken care of most of them, but the fact remains that SIPP is on an ASIN level, correct?
It should be on a SKU level.
Seller_z3XfkorVSmnEY
It appears some of our items have been auto enrolled also. But we package our items for FBA the same way as we ship FBM. So, usually there isn't an issue.
Seller_PTpw5SQTsiboc
My product was "auto enrolled" in this and it immediately started to produce removal orders for damaged unsellable products. After I received the first few back I saw the "damage" and "unsellable" condition was caused by Amazon's label being placed directly on my poly bag. My poly bag has my label on it and they can't remove the labels from returns so they deem them unsellable. It took me 15plus back and forth on my opened case re "your labels destroy my product" until I got it removed. The final answer was" it will still show on your listing the product ships SIP but we changed it in the system. Ever since, my removals stopped.
KJ_Amazon
Hello @Seller_pyCNvcu4niexi @Seller_PTpw5SQTsiboc and the other sellers in this thread. Thanks for sharing your feedback on the FBA Ships in Product Packaging (SIPP) program.
Can you please share a Case ID or other information about any specific ASINs you have enrolled in the program that you believe were auto-enrolled that you do not want to be?
If you choose to unenroll a product from SIPP, you can request to decertify it by contacting Amazon Selling Partner Support. Amazon will review your decertification request within three business days and send a confirmation email that your request is approved.
KJ_Amazon
Thanks for that update @Seller_pyCNvcu4niexi. I reached out to the SIPP partner team for clarification, but Case IDs with those ASINs from you or @Seller_f4a7xAPCCSMqD @Seller_PTpw5SQTsiboc @Seller_z3XfkorVSmnEY will help us track that answer down.
Seller_f4a7xAPCCSMqD
It is nice to hear that this is the case because support told me the opposite originally.
I am honestly surprised that these are getting certified because the products in question are children's clothing items in a poly bag that has small holes in it to let air out, so it is very possible that the product could be damaged when shipping without any other packaging.
@KJ_Amazon Are brand owners given any control over preventing sellers from enrolling their products in this program?
Seller_f4a7xAPCCSMqD
If there are other sellers on the listing, then it is possible that they enrolled them. We discovered that the setting is at the ASIN level, so if one seller enrolls it, then it is enrolled for all sellers.
Seller_f4a7xAPCCSMqD
If there are other sellers on the listing, then it is possible that they enrolled them. We discovered that the setting is at the ASIN level, so if one seller enrolls it, then it is enrolled for all sellers.
Seller_pyCNvcu4niexi
That is so messed up. Have you figured out how to get them unenrolled? Obviously we don't like to rely on other sellers making decisions for us.
Seller_pyCNvcu4niexi
That is so messed up. Have you figured out how to get them unenrolled? Obviously we don't like to rely on other sellers making decisions for us.
Seller_f4a7xAPCCSMqD
Currently, you have to open a case with support asking for them to decertify them from SIPP. Include the list of ASINs and confirm that you know that it means you will be missing out on the discount. They will remove them, but sadly, there is nothing to prevent them from being readded by another seller.
Seller_f4a7xAPCCSMqD
Currently, you have to open a case with support asking for them to decertify them from SIPP. Include the list of ASINs and confirm that you know that it means you will be missing out on the discount. They will remove them, but sadly, there is nothing to prevent them from being readded by another seller.
Seller_pyCNvcu4niexi
Alright thanks, just did that actually. I guess just another thing that we'll have to keep track of on amazon. Whoever made the decision for this to be on an ASIN level is an idiot.
Seller_pyCNvcu4niexi
Alright thanks, just did that actually. I guess just another thing that we'll have to keep track of on amazon. Whoever made the decision for this to be on an ASIN level is an idiot.
Seller_f4a7xAPCCSMqD
I totally agree. It has been a headache for us as well.
Seller_f4a7xAPCCSMqD
I totally agree. It has been a headache for us as well.
Seller_zc50DVO3FE5fz
"Whoever made the decision for this to be on an ASIN level is an idiot."
First day on Amazon? :)
Seller_zc50DVO3FE5fz
"Whoever made the decision for this to be on an ASIN level is an idiot."
First day on Amazon? :)
Seller_pyCNvcu4niexi
Many days after the first, but, after all these years, I still can't get used to incompetency.
Seller_pyCNvcu4niexi
Many days after the first, but, after all these years, I still can't get used to incompetency.
Seller_pyCNvcu4niexi
Hi KJ, thanks for the reply. I think seller support has already taken care of most of them, but the fact remains that SIPP is on an ASIN level, correct?
It should be on a SKU level.
Seller_pyCNvcu4niexi
Hi KJ, thanks for the reply. I think seller support has already taken care of most of them, but the fact remains that SIPP is on an ASIN level, correct?
It should be on a SKU level.
Seller_z3XfkorVSmnEY
It appears some of our items have been auto enrolled also. But we package our items for FBA the same way as we ship FBM. So, usually there isn't an issue.
Seller_z3XfkorVSmnEY
It appears some of our items have been auto enrolled also. But we package our items for FBA the same way as we ship FBM. So, usually there isn't an issue.
Seller_PTpw5SQTsiboc
My product was "auto enrolled" in this and it immediately started to produce removal orders for damaged unsellable products. After I received the first few back I saw the "damage" and "unsellable" condition was caused by Amazon's label being placed directly on my poly bag. My poly bag has my label on it and they can't remove the labels from returns so they deem them unsellable. It took me 15plus back and forth on my opened case re "your labels destroy my product" until I got it removed. The final answer was" it will still show on your listing the product ships SIP but we changed it in the system. Ever since, my removals stopped.
Seller_PTpw5SQTsiboc
My product was "auto enrolled" in this and it immediately started to produce removal orders for damaged unsellable products. After I received the first few back I saw the "damage" and "unsellable" condition was caused by Amazon's label being placed directly on my poly bag. My poly bag has my label on it and they can't remove the labels from returns so they deem them unsellable. It took me 15plus back and forth on my opened case re "your labels destroy my product" until I got it removed. The final answer was" it will still show on your listing the product ships SIP but we changed it in the system. Ever since, my removals stopped.
KJ_Amazon
Hello @Seller_pyCNvcu4niexi @Seller_PTpw5SQTsiboc and the other sellers in this thread. Thanks for sharing your feedback on the FBA Ships in Product Packaging (SIPP) program.
Can you please share a Case ID or other information about any specific ASINs you have enrolled in the program that you believe were auto-enrolled that you do not want to be?
If you choose to unenroll a product from SIPP, you can request to decertify it by contacting Amazon Selling Partner Support. Amazon will review your decertification request within three business days and send a confirmation email that your request is approved.
KJ_Amazon
Hello @Seller_pyCNvcu4niexi @Seller_PTpw5SQTsiboc and the other sellers in this thread. Thanks for sharing your feedback on the FBA Ships in Product Packaging (SIPP) program.
Can you please share a Case ID or other information about any specific ASINs you have enrolled in the program that you believe were auto-enrolled that you do not want to be?
If you choose to unenroll a product from SIPP, you can request to decertify it by contacting Amazon Selling Partner Support. Amazon will review your decertification request within three business days and send a confirmation email that your request is approved.
KJ_Amazon
Thanks for that update @Seller_pyCNvcu4niexi. I reached out to the SIPP partner team for clarification, but Case IDs with those ASINs from you or @Seller_f4a7xAPCCSMqD @Seller_PTpw5SQTsiboc @Seller_z3XfkorVSmnEY will help us track that answer down.
KJ_Amazon
Thanks for that update @Seller_pyCNvcu4niexi. I reached out to the SIPP partner team for clarification, but Case IDs with those ASINs from you or @Seller_f4a7xAPCCSMqD @Seller_PTpw5SQTsiboc @Seller_z3XfkorVSmnEY will help us track that answer down.
Seller_f4a7xAPCCSMqD
It is nice to hear that this is the case because support told me the opposite originally.
I am honestly surprised that these are getting certified because the products in question are children's clothing items in a poly bag that has small holes in it to let air out, so it is very possible that the product could be damaged when shipping without any other packaging.
@KJ_Amazon Are brand owners given any control over preventing sellers from enrolling their products in this program?
Seller_f4a7xAPCCSMqD
It is nice to hear that this is the case because support told me the opposite originally.
I am honestly surprised that these are getting certified because the products in question are children's clothing items in a poly bag that has small holes in it to let air out, so it is very possible that the product could be damaged when shipping without any other packaging.
@KJ_Amazon Are brand owners given any control over preventing sellers from enrolling their products in this program?
