I thought I downgraded to and individual plan over a month ago. I was charged for the professional plan again.
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Seller_aUEPh66bbWsFR

I thought I downgraded to and individual plan over a month ago. I was charged for the professional plan again.

I thought I downgraded to and individual plan over a month ago. I was charged for the professional plan again. I just don't feel it's worth it to pay the monthly fee. I tried to downgrade again today but the site just sent me in circles. Why is it so hard to downgrade?

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Seller_rI7BZIczK8iAC
In reply to: Seller_aUEPh66bbWsFR's post

Go to "Account Info" - "Account management" - "Downgrade account" and under "Selling on Amazon" (click the arrow) you see in what countries you are for "Professional" = monthly fee and "Individual" = -.99/unit.

There you check the circle and "Apply changes".

You are welcome.

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Danny_Amazon
In reply to: Seller_aUEPh66bbWsFR's post

Hi @Seller_aUEPh66bbWsFR- thanks for posting, and sorry to hear about the challenges in managing your account.

@Seller_rI7BZIczK8iACis spot on here with their guidance on accomplishing this change, and you can also look to this help page focused on Switching to an Individual selling plan for further details.

Should you believe any billing issues to be at play, please do create a case with our seller support team for account specific guidance!

Thanks,

Danny

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