Follow-up on Missing Confirmation for AWD Shipment to IUSP(Case ID: 16612771881)
Dear Amazon Support Team,
I am reaching out to request assistance in resolving an issue regarding our AWD shipment delivered on October 11, which has not yet been confirmed as received.
This shipment was sent as part of ISA 11679271296, but your records indicate otherwise, which contradicts our documentation.
To clarify and support our claim, we have provided the following evidence:
1. Proof of Delivery (POD): The POD clearly shows that Amazon Freight picked up the shipment.
2. Bill of Lading (BOL): The second page of the POD includes the BOL, which has been confirmed by Amazon.
3. BOL Details: The BOL explicitly states that the following shipments—STAR-SERUWPPQ5RMSY, STAR-UG2RK7K7SK34U, and STAR-UFREYAQX2XHVQ—are part of ISA 11679271296.
The trailer number for this shipment is Trl#V509270.
[Moderator Edit: Removed Personal Data]
Follow-up on Missing Confirmation for AWD Shipment to IUSP(Case ID: 16612771881)
Dear Amazon Support Team,
I am reaching out to request assistance in resolving an issue regarding our AWD shipment delivered on October 11, which has not yet been confirmed as received.
This shipment was sent as part of ISA 11679271296, but your records indicate otherwise, which contradicts our documentation.
To clarify and support our claim, we have provided the following evidence:
1. Proof of Delivery (POD): The POD clearly shows that Amazon Freight picked up the shipment.
2. Bill of Lading (BOL): The second page of the POD includes the BOL, which has been confirmed by Amazon.
3. BOL Details: The BOL explicitly states that the following shipments—STAR-SERUWPPQ5RMSY, STAR-UG2RK7K7SK34U, and STAR-UFREYAQX2XHVQ—are part of ISA 11679271296.
The trailer number for this shipment is Trl#V509270.
[Moderator Edit: Removed Personal Data]
Seller_eXOVj2RwHIy7i
Hello, following your instructions, I found the products corresponding to these three shipments under "Unknown Events" in GYR3. Could you please advise how I should proceed to list them or handle the situation?
My carrier has repeatedly informed me that they had delivered the items to the designated AWD warehouse and even provided me with various documents. However, I just discovered today that all this information was incorrect.
0 replies
Seller_eXOVj2RwHIy7i
@Topher_AmazonHi, I need help for amazon
KJ_Amazon
Hello @Seller_eXOVj2RwHIy7i
I asked our partner team to review the information you provided for those shipments. Through their investigation they determined that there were no appointments present for the shipments, which were directly delivered to FBA FC GYR3.
They suggested that you review the inventory ledge which shows all the units received under the "Unknown Events" column.
Follow-up on Missing Confirmation for AWD Shipment to IUSP(Case ID: 16612771881)
Dear Amazon Support Team,
I am reaching out to request assistance in resolving an issue regarding our AWD shipment delivered on October 11, which has not yet been confirmed as received.
This shipment was sent as part of ISA 11679271296, but your records indicate otherwise, which contradicts our documentation.
To clarify and support our claim, we have provided the following evidence:
1. Proof of Delivery (POD): The POD clearly shows that Amazon Freight picked up the shipment.
2. Bill of Lading (BOL): The second page of the POD includes the BOL, which has been confirmed by Amazon.
3. BOL Details: The BOL explicitly states that the following shipments—STAR-SERUWPPQ5RMSY, STAR-UG2RK7K7SK34U, and STAR-UFREYAQX2XHVQ—are part of ISA 11679271296.
The trailer number for this shipment is Trl#V509270.
[Moderator Edit: Removed Personal Data]
Follow-up on Missing Confirmation for AWD Shipment to IUSP(Case ID: 16612771881)
Dear Amazon Support Team,
I am reaching out to request assistance in resolving an issue regarding our AWD shipment delivered on October 11, which has not yet been confirmed as received.
This shipment was sent as part of ISA 11679271296, but your records indicate otherwise, which contradicts our documentation.
To clarify and support our claim, we have provided the following evidence:
1. Proof of Delivery (POD): The POD clearly shows that Amazon Freight picked up the shipment.
2. Bill of Lading (BOL): The second page of the POD includes the BOL, which has been confirmed by Amazon.
3. BOL Details: The BOL explicitly states that the following shipments—STAR-SERUWPPQ5RMSY, STAR-UG2RK7K7SK34U, and STAR-UFREYAQX2XHVQ—are part of ISA 11679271296.
The trailer number for this shipment is Trl#V509270.
[Moderator Edit: Removed Personal Data]
Follow-up on Missing Confirmation for AWD Shipment to IUSP(Case ID: 16612771881)
Dear Amazon Support Team,
I am reaching out to request assistance in resolving an issue regarding our AWD shipment delivered on October 11, which has not yet been confirmed as received.
This shipment was sent as part of ISA 11679271296, but your records indicate otherwise, which contradicts our documentation.
To clarify and support our claim, we have provided the following evidence:
1. Proof of Delivery (POD): The POD clearly shows that Amazon Freight picked up the shipment.
2. Bill of Lading (BOL): The second page of the POD includes the BOL, which has been confirmed by Amazon.
3. BOL Details: The BOL explicitly states that the following shipments—STAR-SERUWPPQ5RMSY, STAR-UG2RK7K7SK34U, and STAR-UFREYAQX2XHVQ—are part of ISA 11679271296.
The trailer number for this shipment is Trl#V509270.
[Moderator Edit: Removed Personal Data]
Seller_eXOVj2RwHIy7i
Hello, following your instructions, I found the products corresponding to these three shipments under "Unknown Events" in GYR3. Could you please advise how I should proceed to list them or handle the situation?
My carrier has repeatedly informed me that they had delivered the items to the designated AWD warehouse and even provided me with various documents. However, I just discovered today that all this information was incorrect.
Seller_eXOVj2RwHIy7i
Hello, following your instructions, I found the products corresponding to these three shipments under "Unknown Events" in GYR3. Could you please advise how I should proceed to list them or handle the situation?
My carrier has repeatedly informed me that they had delivered the items to the designated AWD warehouse and even provided me with various documents. However, I just discovered today that all this information was incorrect.
Seller_eXOVj2RwHIy7i
Hello, following your instructions, I found the products corresponding to these three shipments under "Unknown Events" in GYR3. Could you please advise how I should proceed to list them or handle the situation?
My carrier has repeatedly informed me that they had delivered the items to the designated AWD warehouse and even provided me with various documents. However, I just discovered today that all this information was incorrect.
0 replies
0 replies
Seller_eXOVj2RwHIy7i
@Topher_AmazonHi, I need help for amazon
KJ_Amazon
Hello @Seller_eXOVj2RwHIy7i
I asked our partner team to review the information you provided for those shipments. Through their investigation they determined that there were no appointments present for the shipments, which were directly delivered to FBA FC GYR3.
They suggested that you review the inventory ledge which shows all the units received under the "Unknown Events" column.
Seller_eXOVj2RwHIy7i
@Topher_AmazonHi, I need help for amazon
Seller_eXOVj2RwHIy7i
@Topher_AmazonHi, I need help for amazon
KJ_Amazon
Hello @Seller_eXOVj2RwHIy7i
I asked our partner team to review the information you provided for those shipments. Through their investigation they determined that there were no appointments present for the shipments, which were directly delivered to FBA FC GYR3.
They suggested that you review the inventory ledge which shows all the units received under the "Unknown Events" column.
KJ_Amazon
Hello @Seller_eXOVj2RwHIy7i
I asked our partner team to review the information you provided for those shipments. Through their investigation they determined that there were no appointments present for the shipments, which were directly delivered to FBA FC GYR3.
They suggested that you review the inventory ledge which shows all the units received under the "Unknown Events" column.
