Amazon Marketplace Fair Pricing Policy
How can Amazon say my product violates the fair pricing policy when I am the brand holder and the manufacturer? My company designs and produces all of our products. We sell dozens of similar products at or near the same price, and it's only the one that gives us an issue.
On a chat, I was asked to price the URL to our website for proof of price. When I did, I was asked for different proof of price.
I provided nearly a dozen similar ASINs with the same price, PLUS a link to AMZ with all similar products.
I was then told it had to go to an internal team for an investigation.
Is this a lost cause?
Amazon Marketplace Fair Pricing Policy
How can Amazon say my product violates the fair pricing policy when I am the brand holder and the manufacturer? My company designs and produces all of our products. We sell dozens of similar products at or near the same price, and it's only the one that gives us an issue.
On a chat, I was asked to price the URL to our website for proof of price. When I did, I was asked for different proof of price.
I provided nearly a dozen similar ASINs with the same price, PLUS a link to AMZ with all similar products.
I was then told it had to go to an internal team for an investigation.
Is this a lost cause?
9 replies
Seller_CW0P5hgbsiqWX
Is it a lost cause? Maybe yes and Maybe no.
"I provided nearly a dozen similar ASINs with the same price, PLUS a link to AMZ with all similar products."
Well, that sounds loke you are simply selling similar to other sellers, and they could even be made in the same factory.
We have had our pricing questioned on some products we sell, however, none of them are sold by another seller. The items are unique to brand. We just explained it that way and were left alone to set our own price.
Cooper_Amazon
Good Morning @Seller_ursREBz234IPl, wanted to stop by and follow up with you regarding your question about the Amazon Marketplace Fair Pricing Policy on your ASIN. I reviewed your Selling Partner Support case and can assure you that they have escalated your concerns to the appropriate team. They should get back to you within the next few business days. Please continue to monitor the case and let me know if you have any questions regarding the outcome of the case. Hope you have a great holiday weekend! Cheers, Cooper_Amazon
Amazon Marketplace Fair Pricing Policy
How can Amazon say my product violates the fair pricing policy when I am the brand holder and the manufacturer? My company designs and produces all of our products. We sell dozens of similar products at or near the same price, and it's only the one that gives us an issue.
On a chat, I was asked to price the URL to our website for proof of price. When I did, I was asked for different proof of price.
I provided nearly a dozen similar ASINs with the same price, PLUS a link to AMZ with all similar products.
I was then told it had to go to an internal team for an investigation.
Is this a lost cause?
Amazon Marketplace Fair Pricing Policy
How can Amazon say my product violates the fair pricing policy when I am the brand holder and the manufacturer? My company designs and produces all of our products. We sell dozens of similar products at or near the same price, and it's only the one that gives us an issue.
On a chat, I was asked to price the URL to our website for proof of price. When I did, I was asked for different proof of price.
I provided nearly a dozen similar ASINs with the same price, PLUS a link to AMZ with all similar products.
I was then told it had to go to an internal team for an investigation.
Is this a lost cause?
Amazon Marketplace Fair Pricing Policy
How can Amazon say my product violates the fair pricing policy when I am the brand holder and the manufacturer? My company designs and produces all of our products. We sell dozens of similar products at or near the same price, and it's only the one that gives us an issue.
On a chat, I was asked to price the URL to our website for proof of price. When I did, I was asked for different proof of price.
I provided nearly a dozen similar ASINs with the same price, PLUS a link to AMZ with all similar products.
I was then told it had to go to an internal team for an investigation.
Is this a lost cause?
9 replies
9 replies
Seller_CW0P5hgbsiqWX
Is it a lost cause? Maybe yes and Maybe no.
"I provided nearly a dozen similar ASINs with the same price, PLUS a link to AMZ with all similar products."
Well, that sounds loke you are simply selling similar to other sellers, and they could even be made in the same factory.
We have had our pricing questioned on some products we sell, however, none of them are sold by another seller. The items are unique to brand. We just explained it that way and were left alone to set our own price.
Cooper_Amazon
Good Morning @Seller_ursREBz234IPl, wanted to stop by and follow up with you regarding your question about the Amazon Marketplace Fair Pricing Policy on your ASIN. I reviewed your Selling Partner Support case and can assure you that they have escalated your concerns to the appropriate team. They should get back to you within the next few business days. Please continue to monitor the case and let me know if you have any questions regarding the outcome of the case. Hope you have a great holiday weekend! Cheers, Cooper_Amazon
Seller_CW0P5hgbsiqWX
Is it a lost cause? Maybe yes and Maybe no.
"I provided nearly a dozen similar ASINs with the same price, PLUS a link to AMZ with all similar products."
Well, that sounds loke you are simply selling similar to other sellers, and they could even be made in the same factory.
We have had our pricing questioned on some products we sell, however, none of them are sold by another seller. The items are unique to brand. We just explained it that way and were left alone to set our own price.
Seller_CW0P5hgbsiqWX
Is it a lost cause? Maybe yes and Maybe no.
"I provided nearly a dozen similar ASINs with the same price, PLUS a link to AMZ with all similar products."
Well, that sounds loke you are simply selling similar to other sellers, and they could even be made in the same factory.
We have had our pricing questioned on some products we sell, however, none of them are sold by another seller. The items are unique to brand. We just explained it that way and were left alone to set our own price.
Cooper_Amazon
Good Morning @Seller_ursREBz234IPl, wanted to stop by and follow up with you regarding your question about the Amazon Marketplace Fair Pricing Policy on your ASIN. I reviewed your Selling Partner Support case and can assure you that they have escalated your concerns to the appropriate team. They should get back to you within the next few business days. Please continue to monitor the case and let me know if you have any questions regarding the outcome of the case. Hope you have a great holiday weekend! Cheers, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_ursREBz234IPl, wanted to stop by and follow up with you regarding your question about the Amazon Marketplace Fair Pricing Policy on your ASIN. I reviewed your Selling Partner Support case and can assure you that they have escalated your concerns to the appropriate team. They should get back to you within the next few business days. Please continue to monitor the case and let me know if you have any questions regarding the outcome of the case. Hope you have a great holiday weekend! Cheers, Cooper_Amazon
