Since I created the account in Amazon seller, I have not been able to activate my USA account, I contacted Amazon to see what was happening with my account, and they tell me that my account was not yet verified and the address to verify it again, but I have already verified it countless times and the market in the USA is still inactive, it should be noted that I have other markets such as Canada and Mexico, and the only market that is active for me is Mexico, I have no interest at the moment in selling in another market other than the USA to be honest, and I have contacted Amazon dozens of times and it has not given me an optimal response to the problem since it persists the same, they tell me that my account is verified but it still tells me that my market in the USA is inactive, so I put my payment method again and it only charges me as proof of whether the card is valid, in the Mexican market, it does not show me as a charge from the USA market what could it be? could it be my card and that is why I have these failures?

I am a seller on Amazon India for past 3 years and been getting orders on a daily basics. I wanted to opt for global selling for USA but was not able to open an USA account. I have raised a ticked and the resolution came saying that I need to go for a new account with a new email ID. I did the same and opened a new fresh USA seller account. Now I am not able to merge my accounts (USA & India). I am getting error every time I am doing so.

Error which I am getting is :

Accounts Cannot Be Merged

These accounts have a pending registration. Please sign into each account to complete or terminate registration.

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If you think you’ve gotten this message in error, please give us feedback. Include this error code when you request support:

amzn1.pa.o.A15Y3M9US04A55, amzn1.pa.o.A3DYKDAXS2K2R5

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I have raised tickets from India and USA seller account and both sides are blaming the other. Both my accounts are active and healthy.

Support ID

India: 10961540492

USA: 17493779461

Kindly assist and do the needful.

Hi Amazon Team,

my seller account is deactivated since that day i have submit required documents to amazon and its more 2 days i did not get any response yet my FBA inventory is already on the way to amazon warehouse this is my 6 month old account with good selling history i have never ever faced any issue everything was going smoothly its UAE base individual account and i have active sell globally option on it 1st they deactivate my USA marketplace and next day they deactivate my uae marketplace as well i am not sure why its happened